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Frame interaction issue possible bug

DWestgarth
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Hi all!

 

Believe I’ve stumbled onto a bug or the frame interactions have changed and I’ve missed it (Apologies if so!)

 

When clicking a frame I would expect to be able to move it and containing elements and see the usual points for resizing as below:

 

 

 

However when clicking frames I can see the top menu interface tries to load but doesn’t select correctly and then changes the cursor to click and drag functionality as per below:

 

 

Is anyone else experiencing this behaviour? Or is this intended and I’ve missed the update??

 

Thanks,

Dave

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3 replies

Kiron Bondale
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  • Kiron Bondale
  • Volunteer Community Moderator
  • 3040 replies
  • March 15, 2022

@DWestgarth -

Not sure what is going on in your case as it seems to be presenting the normal frame menu options for me when I select a frame (see below). What browser are you using? Can you try a different Miro access method (e.g. incognito mode, different browser, Miro app) to see if it makes any difference?

Kiron

Kiron D. Bondale, PMP, PMI-ACP, PSM II, ICP-ACC, DASSM, DAC, DAVSC, PMI-RMP
DWestgarth
1 person likes this
  • DWestgarth
    DWestgarth
Robert Johnson
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  • Robert Johnson
  • Volunteer Community Moderator
  • 7288 replies
  • March 15, 2022

Working fine for me too. If you are using a browser, your first troubleshooting step should always be to disable all browser extensions. If the issue is resolved, start re-enabling extensions one-by-one until you find the culprit.

If disabling all browser extensions doesn’t resolve the issue, try these steps:

  1. close and re-open the browser
  2. sign out and back into Miro
  3. delete the browser cache
  4. delete cookies

Try the Miro desktop app → https://miro.com/apps/download/

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
DWestgarth
1 person likes this
  • DWestgarth
    DWestgarth
DWestgarth
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  • DWestgarth
  • Author
  • Miro Hero
  • 14 replies
  • March 15, 2022

Have rechecked and appears to be resolved so will close down ticket. Must have been a temporary glitch for me this morning, apologies!!

Robert Johnson
Kiron Bondale
2 people like this
  • Robert Johnson
    Robert Johnson
  • Kiron Bondale
    Kiron Bondale

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