Skip to main content
Answered

How can I change my free account with 5 members to a customer account from 1 member without losing the boards that I already create in my free account?

  • May 14, 2020
  • 1 reply
  • 353 views

I want to upgrade my plan to a customer plan from 1 member. Originally I already created more than 5 blackboards and two were blocked. I understand that by updating my customer account I will lose the boards that I have already created? Is there a way to avoid it or am I not understanding the specifications correctly.

Best answer by Kiron Bondale

@Campus Axioma -

The other option would be to create an entirely new paid subscription and migrate over the boards which you have created in the free account using the procedures which @mlanders provided here: https://community.miro.com/got-a-question-ask-the-community-45/how-to-copy-content-from-a-free-acount-to-the-company-account-whiteboard-282

Kiron

View original
Was it helpful?

1 reply

Kiron Bondale
Forum|alt.badge.img+7
  • Volunteer Community Moderator
  • 3040 replies
  • Answer
  • May 14, 2020

@Campus Axioma -

The other option would be to create an entirely new paid subscription and migrate over the boards which you have created in the free account using the procedures which @mlanders provided here: https://community.miro.com/got-a-question-ask-the-community-45/how-to-copy-content-from-a-free-acount-to-the-company-account-whiteboard-282

Kiron


Reply