Skip to main content
Answered

Connecting users via SSO.

  • February 17, 2025
  • 1 reply
  • 29 views

Good day! My name is Dmitry. I am a system administrator at Gloria-Jeans. We already have many users registered in our Miro system and, on the recommendation of our management, we would like to transfer our system to SSO authentication. Please tell me if this can be done with existing users in the system and, if so, is there a document that will help us understand how to do this without stopping the operation of this critical service for our management managers? Thank you!

Best answer by Eca

Hi ​@GJ Admin ,

 

Thank you for reaching out! Enabling SSO authentication for existing users requires integration with your Identity Provider (IdP), and our Support Team is best equipped to assist with this transition.

 

I see that you've already submitted a support ticket regarding this request and that there's an ongoing conversation with our team. I'd recommend continuing the discussion there for a smoother resolution, as they can provide guidance tailored to your specific setup and ensure minimal disruption to your operations.

 

If you have any general questions about user management in Miro, feel free to ask!

View original
Was it helpful?

1 reply

Eca
Mironeer
Forum|alt.badge.img+2
  • Mironeer
  • 1735 replies
  • Answer
  • February 19, 2025

Hi ​@GJ Admin ,

 

Thank you for reaching out! Enabling SSO authentication for existing users requires integration with your Identity Provider (IdP), and our Support Team is best equipped to assist with this transition.

 

I see that you've already submitted a support ticket regarding this request and that there's an ongoing conversation with our team. I'd recommend continuing the discussion there for a smoother resolution, as they can provide guidance tailored to your specific setup and ensure minimal disruption to your operations.

 

If you have any general questions about user management in Miro, feel free to ask!


Reply