Hello everyone,
I accidentally delete all the content for 1 member
I delete it the member but I click on delete his content
I want the content back , what should I do ?
please help me
Answered
I delete it a member and accidentally delete it his content , I need to restore content
Best answer by Robert Johnson
However, if you are on the Free Plan, you will need to either:
- Open each board by link and restore it – but, you’ll need the link (tip: ask other team members, check your browser history or emails, etc.) More on restoring boards here.
- If the content is worth it, you could upgrade to the Stater Plan for one month for $10 USD. Note: You’ll need to remove all other users and add them back, otherwise you’ll be prompted to pay for a license for each team member when you upgrade.
Articles related to downgrading back to free:
1 person likes this
+13
However, if you are on the Free Plan, you will need to either:
- Open each board by link and restore it – but, you’ll need the link (tip: ask other team members, check your browser history or emails, etc.) More on restoring boards here.
- If the content is worth it, you could upgrade to the Stater Plan for one month for $10 USD. Note: You’ll need to remove all other users and add them back, otherwise you’ll be prompted to pay for a license for each team member when you upgrade.
Articles related to downgrading back to free:
thank you for your reply , unfortunately i am on the free plan
i just subscribed to starter plan but I could not find anything in Trash
:( I hope the support to reply
+13Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
I opened a ticker before the subscription and it is still open ,should i keep waiting for a reply , or should I open a new one ?
1 person likes this
+13One is sufficient :)
+13
I removed the user and don't send his backcup to another person, the support miro can help me on this case?
Its a several issue, this person exclude was a oldest user.. 😥
+13Carlos Xavier wrote:
I removed the user and don't send his backcup to another person, the support miro can help me on this case?
Its a several issue, this person exclude was a oldest user.. 😥
While you wait for the support team to reply, I would still ask every team ember to check their Trash. I cannot say what the support team will be able to do.
+2
Were you able to create a ticket for this case? If not, I sent you a DM regarding what I found on the backend.
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