Skip to main content

Can't download a board


Hello! I can’t download one of my boards, so I can't use it. It’s been all day long. Can you help me?

 

Was it helpful?

4 replies

Kiron Bondale
Forum|alt.badge.img+7
  • Volunteer Community Moderator
  • 3040 replies
  • January 16, 2023

@Daria Popova -

If you are accessing Miro using a browser, could you try accessing the board using incognito mode OR try deleting your browser history and cache, stopping and restarting the browser and then trying to access the board again.

Kiron


  • Author
  • Beginner
  • 2 replies
  • January 16, 2023

Thank you, Kiron. I tried all options, but they didn’t help. Can you reccomend something else? 


Kiron Bondale
Forum|alt.badge.img+7
  • Volunteer Community Moderator
  • 3040 replies
  • January 16, 2023

@Daria Popova -

is it happening just with this one board or with others as well? Assuming it is just the one board, you could try duplicating it and then opening the duplicate. If that doesn’t work, I’d suggest opening a support request with Miro here: Submit a request – Miro Support & Help Center

Kiron


  • Author
  • Beginner
  • 2 replies
  • January 27, 2023

Thank you, Kiron. I’ve write to miro help center. Sure, they helps me


Reply