I have a group of 11 collaborating on my white board and one person does not have the same functionality as the rest. I have created sticky notes for members to edit with their ideas. This member is only able to add a comment but does not have any other functionalities available to him. I have a free account and I’ve checked all the setting and can’t figure out the problem. Any insight or help would be much appreciated!
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Team member isn't able to edit the board
Best answer by Michael Sohn
Hi
I’d try double-checking the permissions you’ve given to this one user by going to Team Settings → Active users (under Users & Team Management) → Click on the three dots on the right for the person’s name, and check to make sure that this member is on Can edit, and not Can comment.
Alternatively, from the board, you can also click Share and invite the member that way, double-checking to see if the link is on Can edit.
I hope that helps.
Michael Sohn
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