Skip to main content
Answered

Guest editors - chat and presenting not working?

J

hi all - i have a consulting package, did a quick road test today and it appears that:

  1. when i hit present, it doesn’t change guest editors screens to watch the presentation, and
  2. although i have the chat function on the lower menu, the guest editors don’t, so effectively chat doesn’t work…

very grateful for any ideas!

Best answer by Kiron Bondale

@John White -

When you are presenting, did you also share your screen? I just did a quick test with an anonymous guest editor and it worked fine - I first went into presentation mode, then screen shared and the guest editor was able to join the screen share and see my presentation.

The chat capability is likely not available by design as opposed to this being a bug. Perhaps @Lena Shenkarenko could confirm that as I didn’t see it explicitly excluded in the Help Center article for the capability?

Kiron

View original
    Was it helpful?

    2 replies

    Kiron Bondale
    Forum|alt.badge.img+7
    • Kiron Bondale
    • Volunteer Community Moderator
    • 3040 replies
    • Answer
    • May 22, 2020

    @John White -

    When you are presenting, did you also share your screen? I just did a quick test with an anonymous guest editor and it worked fine - I first went into presentation mode, then screen shared and the guest editor was able to join the screen share and see my presentation.

    The chat capability is likely not available by design as opposed to this being a bug. Perhaps @Lena Shenkarenko could confirm that as I didn’t see it explicitly excluded in the Help Center article for the capability?

    Kiron

    Kiron D. Bondale, PMP, PMI-ACP, PSM II, ICP-ACC, DASSM, DAC, DAVSC, PMI-RMP
    Isman Tanuri
    1 person likes this
    • Isman Tanuri
      Isman Tanuri
    J
    • John White
    • Author
    • Beginner
    • 6 replies
    • May 22, 2020

    Ah thanks Kiron! no i didn’t share my screen… that will be it :)

    Reply


    Behind the Canvas: Powering Innovation in Miro

    Related Topics

    Terms & Conditions