Skip to main content

Lost all my text

  • October 18, 2020
  • 2 replies
  • 363 views
T

I had some brainstorming thoughts and ideas within a text box in Miro. Oddly it decided to delete everything without knowledge and revert to a previous day’s activity (thinking those same activities happened today).

I am unable to find a method to contact Miro support, how can I get my text back?

Was it helpful?

2 replies

Robert Johnson
Forum|alt.badge.img+13
  • Robert Johnson
  • Volunteer Community Moderator
  • 7286 replies
  • October 18, 2020

@tbus - You can contact support using this link:

https://help.miro.com/hc/en-us/requests/new?referer=community

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
Robert Johnson
Forum|alt.badge.img+13
  • Robert Johnson
  • Volunteer Community Moderator
  • 7286 replies
  • October 18, 2020

@tbus - I should also point out that if you are on a paid plan, you will be able to find a link to the support form by clicking on the help/guide “?” icon → Get hep → Support. While the Plans and Features Available states that email help is not available on the Free Plan, I have heard of them not responding to someone who does not have a paid plan, especially when it comes to missing data.

 

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
Marina
1 person likes this
  • Marina
    Marina

Reply


Behind the Canvas: Powering Innovation in Miro

Terms & Conditions