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[RESOLVED] Some @mentions showing "@[custom]"

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Hi everyone, 

I’ve been using Miro for years but yesterday my @board wasn’t working. Whilst I wrote and selected @board, when I pressed enter, it displayed “@[custom]”. Is anyone else having this issue?

Thanks, Narelle

 

Best answer by Robert Johnson

Update from Miro support:

Good news! The issue with the additional padding for the YouTube video and Spotify playlist embeds has been fixed.

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    Robert Johnson
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    • Robert Johnson
    • Volunteer Community Moderator
    • 7273 replies
    • July 24, 2024

    @Narelle Pittard - I am seeing the same behaviour and have opened a support ticket. I’ll report back here as I hear from the support team.

     

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
    Robert Johnson
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    • Robert Johnson
    • Volunteer Community Moderator
    • 7273 replies
    • July 25, 2024

    @Narelle Pittard - The support team replied that they could not reproduce the issue, and that there were no other reports of it – I once again shared a link to this post.

    However, since I opened the ticket, I can not mention [@]board and [@]team and it works as expected.

    Can you confirm on your end?

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
    Robert Johnson
    Forum|alt.badge.img+13
    • Robert Johnson
    • Volunteer Community Moderator
    • 7273 replies
    • Answer
    • July 26, 2024

    Update from Miro support:

    Good news! The issue with the additional padding for the YouTube video and Spotify playlist embeds has been fixed.

    Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca

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