Questions & Ideas

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7001 Topics

H
Himanshu TomarBeginner
posted in Developer platform and APIs

Miro WhiteBoard Integration (How to pass name of users)

Hi Team,I am using No login embed method, I have successfully integrated the miro board in my video chat application (Like whereby), but now I want to pass the name of users as well so that it will help us to identify who is writing or drawing on the board.Can you please suggest some solutions or workaround?Thank you! 

1
Joanna Smith
Mironeer
1 year ago
J
Jessamine RingerNew Here
posted in Ask the community

HELP! Guest edits not showing

Hi!Ive added guests, can see in the history that they have been making edits but nothing is showing on the board.Can you help?

1
Kiron Bondale
1 year ago
A
Alicia BramlettNew Here
posted in Ask the community

Stickie note of any color...pleeeeease!

I know nothing about coding so have no idea how challenging an ask this may be. A reminder that many of us have been asking for this for years… For me, an alternative would be the ability to tag any object the way we’re able to tag stickies. That would sort it! Thank you.

1
Kiron Bondale
1 year ago
L
lollychessieBeginner
posted in Ask the community

Issues with voting

I held a workshop this week with 20 folks and at the end they were asked to vote for the top actions we were going to tackle from the workshop.At the end of the session folks were voting and I could see their counts but now all but two folks votes are gone. I keep getting asked to vote (but I’ve already finished adding my nine votes) and I can’t seem to extend the time to give more people time to vote.Is this a bug?   

1
Eva27
Mironeer
1 year ago
Brandon Lee
Brandon LeeExperienced Community Member
posted in Ask the community

[POSSIBLE ISSUE] Notification Panel Comment Link is not Work... anyone experiencing this?

The Notification Panel, for a Comment, the Board will not Open when Clicking on the Board Name or Board Object Thumbnail.I submitted a Ticket and will wait to see what comes of it.

1
Robert Johnson
1 year ago
N
Nick JonesNew Here
posted in Developer platform and APIs

Zapier Integration

Hi, the Zapier integration for Miro doesn’t work correctly. It creates card in the wrong spot. I am selecting the correct frame, but the cards are created in another section of the board. In the Zapier test, it shows the coordinates as X = 0, Y = 0 and no mention of the frame that I selected in the action section.Is there any way to fix this?

1
Alyona
Mironeer
1 year ago
A
AshtonNew Here
posted in Ask the community

HELP

I have invited a new teammember to my board as I have several times in the past. I have 37 “members” in this MIRO profile that I have been using for almost 3 years. His name shows in “users” he is a member. Others I have added on the same day show as “invited.” However, when I share the URL with him to access the board, he is taken to a log-in screen. He does not have his own MIRO though and so has no credentials. I have the board set to “anyone with the link can edit.” I do not have a password set. I have tried sending him email invites and he doesn't receive those. He tried to sign in with SSO and is told he has an email with a 6 digit code, which he never receives as well. I am stumped. Why cant he get to this board?

1
Robert Johnson
1 year ago
I
Ivan Deryabin NaviparkingBeginner
posted in Ask the community

Relationship chart

Hello I am very exiited about Miro,Bur i need to visualise table like orgchart  or  ownership structure. I do not want to  do it  manualy  and redo everytime it  changes. Does Miro  has  on solution on that? Linked  to  google or exchel chart? 

1
Kiron Bondale
1 year ago
M
mildfireNew Here
posted in Ask the community

On hover action, button to move some object into focus

Hello everyone! I have a map in mind, but it must have a lot of connections which would cross at some point, and seeing them all at once will make the map unreadable.Is there a way in Miro to have some invisible object (for example a line connection) and make it visible if a mouse hovers over the other object (for example a sticky or a shape from which the connection originates) ? Also, is there a way to have a button or an object which acts like one. When someone clicks on it, his view moves to some other object. I know about the “link” tool, but the link only ads a little square which a user must click, it does not work for the whole object.

1
Apollonia
Mironeer
1 year ago
S
syamala kancharlaNew Here
posted in Ask the community

Sitecore - Filter out Sitecore Errors

We are hosting sitecore 8.1 in azure web apps. We log the errors on to App Dynamic where the application ticket will auto-created for each error.The problem is that 90% of errors are raised by builtin sitecore piepelines e.g. GeoIP service not setup, session end not setup (due to MongoDB) etc.Is it possible to identify and filter out the errors raised by built in pipelines and events in Sitecore?Thanks.

1
Anthony Roux
Mironeer
1 year ago
R
Ryan BoyerNew Here
posted in Ask the community

Disabling Miro Desktop app pop-up in Chrome (Win)

Despite my best troubleshooting efforts, I’ve been unable to get out of this loop while trying to disable the Miro Desktop app pop-up when opening a board.I’ve followed the instructions for Windows/Chrome users here: https://help.miro.com/hc/en-us/articles/360019244239-How-to-disable-Miro-Desktop-app-pop-up-in-your-browser#h_01FK085N92TC1GYS5JYCEKDZBFThe best result I can get is that I get a new Miro pop-up every time I open a board (see image) which also makes things slow.This is after I deleted the app, ran the registry clean-up and removed the https://miro.com {“miroapp”:true} from the Preferences file.Can anyone help me out on this?  

1
Apollonia
Mironeer
1 year ago
N
Nico OrruNew Here
posted in Ask the community

When writing text in the desktop app, the keys are sometimes interpreted as shortcuts

I am experiencing this in version 0.7.16 of the Windows client app, which is the latest version available on the website. When writing text, sometimes the keys I type are interpreted as text and sometimes as shortcuts. No smart meetings active. How do I get the fix?

1
Alyona
Mironeer
1 year ago
R
Robert BrueckmannNew Here
posted in Ask the community

Become team admin

An ex-employee previously created a team for our company but we never actually ended up using Miro.  We are now being brought into an engagement through an external agency that requires us to all login and create Miro accounts.  Through the very nature of this engagement, all of us from Brace are being asked to join this pre-existing team this ex-employee had set up under the Free plan.  I need to become the admin of the team to remove this ex-employee and manage the account, please?  Anyone know how I can do this in the free plan or if there is something else I should do?  Let me know!

1
Robert Johnson
1 year ago
P
Philip DeLucaBeginner
posted in Ask the community

Resize some text, but not all, when adjusting font size

I want to resize some text in a shape, but not all of it. I don’t want to create groups of shapes if I can avoid them, since editing becomes more difficult and time consuming.I have a shape with two lines in it, let’s say: MaryWick I want to emphasize Mary, like so: MaryWick When I select Mary and resize it, the box’s contents enlarge, like so:MaryWick I don’t recall this being a restriction in any but the very earliest of flow chart/presentation apps.

1
Kiron Bondale
1 year ago
J
Jayesh JoshiContributor
posted in Ask the community

My Miro access has reverted to Miro free

My company is using SSO, therefore I assume we have a Premium Plan. I am assured by our IT help desk that I am a licensed user on Miro.Until recently upgrading the Chrome to version 103.0.5060.114, I used to have access to create boards etc, lock boards, grant access permission(s) etc. ie a lot more features/control then on Miro free.Now I only have access to Miro free ie I urgently need support to resolve this issue as we need to plan for the next Product Increment.FYI – I have tried the following, however the problem still persisting:Logging out of miro, Stopping/Restarting Chrome, using a different browser, rebooting my laptop

1
J
1 year ago
R
Richard SnijdersNew Here
posted in Ask the community

Cannot delete comments

I see some comments in the sidebar when i click on one of them Miro jumps to the note section on the right side. And shows the error “sorry no comment does exist’ How do I delete these useless comments from the sidebar?

1
H
Mironeer
1 year ago
R
rwadeyNew Here
posted in Ask the community

Miro is Disconnecting My Gifs

Hey all! I’ve noticed this issue in the last two weeks. Gifs with unique names are being disconnected and turned into “image.png”. This has happened twice now. The first time it was noticed was two days after adding the gifs to the file, all the gifs had been changed to “image.png” and were no longer gifs. This happened again today but only 30 minutes after adding a gif (other gifs on the board were not affected). I am adding both gifs I have made, locally from my computer, and gifs from the internet (copy and pasted). It seems that regardless of their location (or even size) this issue is reoccurring. This doesn’t apply to ALL gifs though, gifs in other boards remain gifs for weeks and so far have not disconnected. Does anyone know why this is happening? It’s creating a big issue for our motion designers and clients as we use Miro as our main presentation format in meetings. Thank you!

1
Nick_Miro
Mironeer
1 year ago
T
thinksecureNew Here
posted in Developer platform and APIs

Is Multi-Tenant support will be in the roadmap?

Our company acquires other companies which are using this application so we would like to know if you have any plan in the future to support this feature? Thanks in advance for the answer. 

1
Kiron Bondale
1 year ago
T
Tony De AngelisNew Here
posted in Ask the community

Azure Cards - Next Release

Hi,Does anyone know when the next release of Azure Cards will be available which I understand may allow cards/tickets to be created in Miro and brought into Azure DevOps Boards.Thanks,Tony

1
Alyona
Mironeer
1 year ago
S
sydunixNew Here
posted in Developer platform and APIs

[RESOLVED] Help - Opened a free Miro account to test API and Web SDK but not issued client ID

Hello Team,I am trying to test the API and SDK on a free miro account, but I don’t have a client ID nor been issued one.I have checked user profile and apps in settings.From the documention, I need to have a client ID to register my app to start with, before attempting to use the API.Is the client ID unique to a user or app?If unique to a user, shouldn’t a default one be created on opening a miro account?Or do I have to specially request one? If yes, shouldn’t that be in the Documentation?Thanks.

1
S
1 year ago
M
Mohammed MistoNew Here
posted in Ask the community

Increase the exported PDF zoom to more than 500%

I export for the PDF format but when I open it offline It couldn’t zoom in to more than 500% and I do struggle reading things I wrote with the 500% zoom  

1
Kiron Bondale
1 year ago
S
Shila RoohiNew Here
posted in Ask the community

How do I switch from free license to paid teams license with the same email address

Hello, I created a fee account using my work email address before I was given a company team license. However,when I try to access the paid license, I get the below error message:Do I need to delete my old profile with the free license using my work email address and then try to access the link to access Miro after team’s license using the same work email address? I would like to use the same work email address if possible please

1
Robert Johnson
1 year ago
Arjav Parikh
Arjav ParikhBeginner
posted in Ask the community

Children move outside the frame on their own

Hi There,  I am facing this strange issue where some of the children are automatically moving out of a frame after copy/pasting a frame from another board. I am attaching a video about the problem. I think this is some bug from Miro’s end, but please suggest on what can be done. Link - https://drive.google.com/file/d/10BrZ7fPRGUGLPrszxZFAXYQ7lzQdd_ag/view?usp=sharing

1
Tomoko Kii
Mironeer
1 year ago
P
Pepe CáceresBeginner
posted in Developer platform and APIs

Wrong data in style for text get from a board

Hi!Invoking API https://api.miro.com/v2/boards/<a valid board id>/items?limit=10&type=text some items have in the style.fillColor property the value "#ffffffff".If I try to create a new text item copying the fillColor, API returns with an error which says that this is a wrong value: { "type" : "error", "code" : "2.0703", "context" : { "fields" : [ { "field" : "style.fillColor", "message" : "Color value has invalid hex string, only css compatible hex strings…Why API return a supposed wrong value for an item existing on a board? In addition, how can I get “fontSize” for a text item? It’s not present neither getting items nor getting text item details. Thanks! 

1
Joanna Smith
Mironeer
1 year ago
S
ShabaNew Here
posted in Developer platform and APIs

website wont load

i cannot use the site as the wont load  i have alot of work i had done that i cant recover now due to this issue. how can i fix this to i can view my board?

1
Kiron Bondale
1 year ago
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