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Questions & Ideas

Need to validate an idea with an industry expert? Get help from your peers? Discuss a project with like-minded people? This is the place.

8266 Topics
H
Hafeez ShaikNew Here
posted in Ask The Community
Login Disclaimer Text

Hi,Is there a way to add a login disclaimer text upon logging to Miro Tool?

1
Robert Johnson
2 years ago
U
Umang MittalNew Here
asked in Ask The Community
Refund Request

i would like to ask for refund i just a made a wrong purchase.I was not looking to buy the subscription Please help me to get this sorted I can see Miro customer support number

1
Kiron Bondale
2 years ago
M
Mark SudheeraNew Here
asked in Ask The Community
Migrate from Whimsical

Hey, has anyone migrated content from Whimsical? I’m looking to bring over some content from Whimsical to Miro, and prefer to migrate in a flexible format than importing and static images. What would be the best way to do this? 

1
Robert Johnson
2 years ago
A
Akshay MandloiNew Here
posted in Ask The Community
Connect Miro with Canvas LMS

Hi Miro community, I need to LTI integration Miro with Canvas. Same like this https://bit.ly/3tIze2K. Please share details.

1
Nick_Miro
Mironeer
2 years ago
S
Stephan KutschBeginner
asked in Ask The Community
Where are the Miro servers hosted?

Hello,before I am able to use software in general, it is very important for my school to know where the servers are hosted - in germany / europe / US / …?So concerning to Miro this is the question.Would be kind if you could help me! CheersStephan

1
mlanders
2 years ago
R
Robert McAseyNew Here
asked in Ask The Community
Jira card interrogation

Is there a way to interrogate Jira cards to provide for example a count of Jiras that are Done, In progress, Blocked, Backlog statuses?

1
Nick_Miro
Mironeer
2 years ago
C
Contas TINew Here
posted in Ask The Community
Conta Miro

Gostaria de sanar algumas dúvidas:1 - Gostaria de saber se minha conta no miro é a conta full. Se não como fazer com que a conta seja. 2 - 2 - Consigo duplicar um quadro no miro, digo, de uma pessoa x, copiar para o meu miro?3 - Como fazer um quadro, mas colocar as pessoas que acessem sem precisar logar?

1
Kiron Bondale
2 years ago
M
Mark MarijnissenBeginner
posted in Developer platform and APIs
WebSDK & REST API

Users use an installation link to install the plugin. How do I get an access token to use for the REST API?The SDK only offers `miro.getIdToken`, but not an accessToken. Use CaseI have a plugin that can drag & drop elements into the Miro board. Users can purchase additional elements to drop. Therefore, I have a backend that keeps track of user purchases.Web SDK initializes plugin. I use `miro.getToken()` (deprecrated) in the Web SDK to retrieve a token. I make an API call to the backend, using this token. My backend uses https://api.miro.com/v1/users/me to retrieve the e-mail address. I cross-reference the e-mail with the purchases in the web-shop to unlock purchased products for this user (*)With the deprecation of `getToken()`, I cannot access the REST API anymore. The new idToken returns 401 Unauthorized.*) Actually ​​​​​​, this is a bit different, but doesn't matter for this context.

1
Anthony Roux
Mironeer
2 years ago
D
David RubioNew Here
posted in Ask The Community
Problems with SSO T-Systems

Hi I have an corporate account in Miro. This account was fine until last week, but now I can’t connect “Your mail is not associated with the SSO account”. How can I restablish the access to my account?Thanks!David RubioT-Systems

1
Nick_Miro
Mironeer
3 years ago
N
Nick FoshNew Here
posted in Ask The Community
How to re-create the to do/done count on the Weekly Planner template

I would like a way to count cards that are part of kanban style boards.On the weekly agenda template there is a “to do”/”done” count (see below for screenshot). This is great but it’s position looks as though it impacts Monday only rather than the whole week. I would also like to use this functionality (count of cards etc) on my own templates. I have searched community post but cannot find a way to re-create this myself.Please let me know how this can be re-created. Thank you.   

1
Robert Johnson
3 years ago
J
James BoydNew Here
posted in Ask The Community
Agency Process Help

Hi! I am the VP of Operations for a one stop Creative Agency that handles Branding, Web Development and Marketing for Healthcare and Non-profit clients. I have just started at the agency, and up until now the agency has no documented processes or workflows, no documented meetings in place, nothing. I’ve been tasked with creating this structure. I would love to know if someone could help me understand the best way to do this? Thanks! 

1
Colleen Curtis
3 years ago
I
IvanPsyActive Contributor
posted in Ask The Community
Concerns about the future before going deeper with Miro

Hi all, I really like Miro, and I think it would be the right App for me, but I’m concerned about the future.When I go to a platform I always check for what I call “exit plan”: what if I exited tue platform in tue future?Now, Miro has few exporting options that make us locked in.For example, the mind maps have no outline or OPML options.That is, mind map is very basic about the options.How do you manage it?

1
Nick_Miro
Mironeer
3 years ago
A
Albertina ClaytonNew Here
posted in Ask The Community
Not able to switch to another licensed account

I recently chose not to resubscribe to a team subscription I purchased for my team last September because our company purchased more seats for us on its main Miro account. However, now that the team license I purchased has expired I am not able to access the main account I was added to (both are registered to the same email address). The screen for the team account that expired is locked and not allowing me to switch. Any help with this is greatly appreciated. 

1
A
3 years ago
P
Peter VandaeleNew Here
asked in Ask The Community
Upgrade doesn't work

Hi all,I am new at Miro. I downloaded the app (on Mac IOS) and after a test-drive I wanted to upgrade my subscription. However, when I click on the ‘Upgrade’ button (blue in the top right corner) the GUI of the app get’s a bit darker and for five seconds I see it loading and then it all stops and just sits there. I tried the same online and same effect. Not sure what to do next or what could be the cause of the Upgrade not working.

1
P
3 years ago
L
Laura DiedrichNew Here
posted in Ask The Community
Team editing

I purchased a team plan and would like to add a team member as an editor  to my project. How can I do this? Do I have to pay for another seat?I do not want the team member to have to pay anything for collaborating in the tool. Thank you and best regards Laura

1
Robert Johnson
3 years ago
M
Moxi S.New Here
posted in Ask The Community
Period of notice

If I choose monthly payment, then when can the contract be terminated? Could I cancel every month or is there a minimum term?

1
Kiron Bondale
3 years ago
C
ChrisGScrumLairdNew Here
asked in Ask The Community
Moving between Mac and Windows is jarring

The mouse control feels different between the Mac version and the Windows version of the browser app.On the Mac I use the scroll wheel to zoom in and out. I can hold left click and move the screen around easily without having to change to the grab hand via pressing V. On Windows, the scroll wheel moves the screen up and down. I also have to use the V button to swap to the grab hand to move the screenThe lack of continuity makes moving between computers painful. Is this something that can be changed in Miro settings or on my operating systems? Cheers, 

1
Nick_Miro
Mironeer
2 years ago
S
SabineCurtiusNew Here
asked in Ask The Community
Question to Miro Voting

I opened a Miro voting for my colleagues for 48 hours. Is there a way how I as admin can see, if and how many already voted. Before the voting time ends? Happy for an advise. THX. Sabine

1
Kiron Bondale
3 years ago
V
Venera GabidullinaNew Here
posted in Ask The Community
Не могу редактировать доску

Создала большую и доску и в какой-то момент все сломалось и не могу редактировать. Ни удалить, ни добавить, ни поменять цвета блоков.

1
Robert Johnson
2 years ago
D
Danny GoldingBeginner
posted in Ask The Community
Can you change the background color on a Kanban board?

I have been trying to find a way to change the background color on a Kanban board. Is there an option to make it something other than white?

1
Kiron Bondale
2 years ago
A
Andrew BorykNew Here
asked in Ask The Community
Comment Limit?

Are there any limits as to the number of comments that a user can make on a Miro board. Was originally using Figma to comment on Screenshots for annotation purposes, and then found out there was a 100 comment limit per user. Would like to determine if there are any limits for Miro before I move anything over.

1
Robert Johnson
2 years ago
K
Kanishk RajvanshiNew Here
asked in Developer platform and APIs
Bad Token: The token was expected to have 3 parts, but got 1.; Reason: tokenInvalid

I am trying to create anonymous editable board for my customers but getting this error as soon as I click on to create a board without registration. Kindly please help in this, I am ready to provide whatever information is required from my end to resolve this issue at the earliest.Node.js Server:const jwt = require('njwt');app.post('/jwt', (req,res) => {    var claims = {        iss: 'XXX'    }    var Ejwt = jwt.create(claims,'XXX');    res.send(Ejwt);})Client Side Code:  async function getTokenFromServer() {    await fetch('/jwt', {          method: 'POST'        })    .then(res => res.json())    .then((data) => {        return data;    })  }

1
Joanna Smith
Mironeer
2 years ago
S
Sebastian HiNew Here
asked in Ask The Community
Help! My Account and Boards are gone!

Dear community, I haven’t used my account for 1 1/2 months and now that I tried to reenter into the account it doesn’t work anymore. When I ask for a new password nothing happens. I am able to create a new account with my already used E-Mail-address. My account (with important Maps!) seems to be gone.  I need personal contact to the Miro-administration for sending more information. The account with which i write this message is of course not the missing account.  I hope you can help me. 

1
Kiron Bondale
2 years ago
I
Itty S. NeuhausNew Here
posted in Ask The Community
How to repair a grid which students have made completely haywire.

Please dont tell me that I have to resize manually each cell. With COMMAND drag I can prevent MYSELF from messiing with the grid. I know I can lock it twice, but from time to time I unlock it while they are working.  I want to do restore it retroactively and make it so students cannot ever resize grid. Is it possible?

1
Nick_Miro
Mironeer
2 years ago
K
Kimmo KyleBeginner
posted in Ask The Community
Dsiable "Request access" option in SSO login?

We’re using Miro as a limited pilot, thus limiting access and not providing everyone with a license.Problem is that anyone from the 16,000 strong company can now navigate to this sign in page and spam the Miro admins with requests.Can this be somehow disabled?   

1
K
2 years ago
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