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My coworkers cannot signup for Miro

  • October 4, 2021
  • 1 reply
  • 142 views
S

Some of us in my organization can login and access Miro. But some aren’t able to signup. Sign-up link takes the email ID, user name and password and directs into a Single sign-on page which does not belong to my organization. Sign in without SSO is not working. Any ideas on what maybe the issue in signing up? Thanks! 

1 reply

Robert Johnson
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  • Robert Johnson
  • Volunteer Community Moderator
  • October 4, 2021

@Surabhi - From your mention of SSO, I assume you are on the either the Business or Enterprise plan. Both of these plans come with access to the Miro support for - you can find out how to access the support form in the following Help Center article:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

Additionally, the Enterprise Plan offers paid, premium support.

Have you reached out to Miro support for assistance?

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