Questions & Ideas

Hello,i am having a consistently bad experiences loading boards on any Mac interface, Browsers (Safari, Edge, Chrome, Firefox) and in the native Mac OS app. On windows browsers, I have no such problem, even on the VPN.Has anyone else experienced this? Is this a known issue? Thanks,Dan

Hi all, How can I change my admin rights to another in Teams? I’m leaving the team and have lots of boards that the rest of the team don’t want to loose if I left without replacing my admin rights to another in the team. Can you please help?  

Hi,Unfortunately for me copy and paste and trying to duplicate one of my boards isn’t working for me. I’ve tried on the Desktop app and Google Chrome - neither work. I have cleared cookies etc. still not working for me. Any suggestions?

Hi, i ve created a free board and 24 hours already passed so its locked. I ve already tried to sign up, but when i sign in when opening the mentioned whiteboard it says We couldn’t create your board. Please try again. and when i click on try again it sends me here https://miro.com/pre-products/

I created a free board on Web White Board by Miro and the 24h have passed so it's locked. I already tried signing in and signing up to a new account, and i still can't access it i get the message: "Hmm, that didn’t workThat page can’t be reached, but if you double-check it,we’re happy to try again."My Board link is: https://webwhiteboard.com/board/sXClE4dZ4szHTHLv2HKOTPaAexWx9nZc/ 

Hello Community,I’ve been exploring pagination for boards and items in the API.I noticed that while boards support offset-based pagination, items don’t seem to provide any offset-related information.Will offset-based pagination be implemented for items as well?Is there a specific reason for this inconsistency, or am I possibly missing something in the documentation?Looking forward to your insights.Best regards,Vasileios

Ich würde gerne verschiedene Objekte markieren und sperren, aber für einen Workshop die Post-Its beweglich lassen. Aktuell muss ich jedes Post-It aus der Markierung händisch anwählen, um sie aus der Markierung zu lösen. Gibt es da einen schnelleren Weg? Über den Weg des Filters kann ich aktuell immer nur einen Objekttypen auswählen/filtern. Vielleicht gibt es auch die Möglichkeit mehrere Objekttypen zu filtern?Vielen Dank für die Unterstützung.  

Now it’s very hard to see the 3 dots in top right of the thumbnail

Hello, I have a basic Miro plan, but every time I log in or perform any action, I get a page with questions (1/5) repeatedly. I can't access the settings because the window keeps appearing, and the process starts all over again. Could you please advise me on how to get rid of this window? 

I want to lock some objects when having a set of objects created since they act as background objects, I know you can do this on board, but can it be done when created via miro.board.widgets.create?

 HelloI am hoping someone will be able to assist with this query. My company is currently running an online training programme and one of our participants from a different organisation is receiving this webpage when clicking on the link to one of our Miro boards. He has signed up to a Miro account and is being asked to join another team in his organisation by the looks of things (I’ve redacted names for confidentiality). How do we go about solving this issue?I can’t see a skip or a ‘join team later’ type of option so does he need to join or create a team in order to progress forward? He will need access to Miro again on Monday so it would be great to have some assistance as soon as possible.Many thanksCourtney

Hello, I’m trying to import an Initiative and their child issue. I can add the Initiative but don’t see any of the child issues. I’m sure it’s a setting think. I’m using Jira Cloud and have authorized the Jira link. Any help would be appreciated.

Hi,due to the missing search/replace functionality I wanted to check if this can be done via backup > edit rtb content > restore. I have a huge board with placeholder texts for a 2nd language that I need to remove.If I unzip the rtb file the canvas.json looks like binary. All other json and svg files are readable.Editing the canvas.json is mentioned here:https://community.miro.com/ask-the-community-45/why-do-links-to-duplicated-boards-get-crossed-4027I wanted to go the same route, but failed due to the unreadable canvas.json.Has the format been changed recently?How can I decode the canvas.json to get a editable version? Thanks for your hints,Michael

Hi, I appreciate that we can add fonts to the Branding Centre but the options for doing so are very limited. If we’re using a typeface we’re licensed to use (for example Gotham) why can’t I add the entire family? If I try and add a different font from the family - eg Gotham Narrow - there is an error saying that this font is already uploaded. No, it’s not. This is a different font from the same family.Also we only have 4 options and that’s limiting for other reasons.Here’s the error. I don’t think that this feature is fully delivered. Add custom typeface/font | Miro 

Hi, anyone experience the Frame - inverse masking out the art work? I am setting up a sequence of frames so as to have an animated presentation. Sometimes a mask i put down, when I scale it or move it, it suddenly mask inverts the art work. 

I created a Miro Lite board two days ago and created this public link to have my customers fill out a bunch of information: https://miro.com/online-whiteboard/board/uXjVLFzerYw=/?boardAccessToken=QjmpU24MA1nO8sGWOGECDrunWj8RlXKl When I tried to open the board today, I am seeing this attached message saying that the board is locked and that I need to sign up to access the board:  However, when I sign up with my email and go back to the board, it asks me to request access to the board, but I don't know who this access request could possibly go to because I have tried signing in with every email I have and nothing seems to work. So I'm just stuck in this endless loop of it saying that I need to sign up to unlock it and then request access to it. 

Hello Community,I am using the endpoint(https://developers.miro.com/reference/get-items)that lists all items, and by utilizing the `type` query parameter,I can filter the results to specific item types.This feature is fantastic!However, I have noticed that there are additional item types, such as "table" and "unknown," which are not documented.I have a few questions:1. Where can I find a complete list of all available item types?2. Are there plans to include these additional types in the query parameters for filtering?3. Will items with the type "unknown" be renamed to more meaningful names in the future?Thank you in advance for your help!BR  Vas

The animation of a fly over from frame to frame is not working by default. How t activate? 

Is it possible to import a Microsoft Whiteboard into a new MIRO board

Hello,I have encountered some problems while exporting data from tables/kanbans. Lots of metadata is lost (like data from headers, incorrect segregations of tasks/information into columns or rows) as you can see in the below picture. There are no options or settings to set up this before exporting. Is there any workaround for this problem?  

I have noticed the grid size on boards appears to be different between what I see in the editor, and what I see when logged out in the viewer (i.e what public viewers will see).The grid in the editor has lines every 4 squares, and the viewer is every 5. See below.Is there any way to work around this?   

Подскажите пожалуйста в чём может заключаться проблема.  Не каждый раз, но периодически работая с учеником на доске с графическим планшетом, сначала перо реагирует с опозданием и пишет не то что я хотела А первый и последнюю точку которую он видит. И через какое-то время начинает вылетать перезагружаться. Так раз 20 в течение часа

Hithis is a recent problem. The tags stopped working in the iPad app. I see the tags I have created for the card and I select the tag I want but then it does not assign it to the card. If I go to a card that already has a tag and try to turn off the tag it does not remove it. I already tried deleting and redownloading the app and I already updated to IOS 18

I would like to ask for refund.I was not looking to buy the subscription Please help me to refund my money. Thank you😭

I have been documenting in a Miro board for my research. I made a frame to some of the pictures & texts in the board and duplicated the frame. Suddenly a prompt showed up saying “syncing…please wait”. I waited for a few minutes until the prompt asked me to reload. I clicked on the reload button and the board started to load endlessly. I tried opening the board in multiple browsers and modes (including incognito), as well as in the Miro app on my iPad. None of these worked. I have shared the board to the Miro Support Team. Could you please resolve this issue?