Questions & Ideas

Hello, I use Miro as a whiteboard to teach. Cass members become the team for each board. I have different boards for each class.For one class, team members create their own board for iteration and planning and link their board to the team board. However, I just realized that many boards from many semesters, including team member’s personal boards for other projects, are under my team name. I had to delete each one individually; it took a day. How do I prevent this? How do team members create boards that are filed in their account and not mine?

There was a corporate account with an annual plan that had its plan changed to free without having requested a plan change. How do I recover this Miro license?

HelloI am QASIM ALOUDATWhy I cannot chat with my team?Regard

Does it work?I cant get app icon on the side bar

Hi everybody!Today I’ve opened my Miro website and it accidentally asked me to sign in. I’ve done it and found out that my account is absolutely empty. There are no boards at all. It seems like I’ve just started a new account. Is there anything I can do with it?

This the initial prototypes for VMS

Hello developersWhy I cannot reach out AI panel?Regard

Hi there!I'm having an issue with integrating Miro with Google Drive. I installed the official Google Drive extension on Miro and the Miro extension on Google Drive to link my Miro boards to Google Drive and vice versa.I have no problem accessing my documents stored in the shared drive from Miro. However, when I create a Miro link in Google Drive, it works for me for a few minutes, but after that, as soon as someone else tries to open it, they land on a Miro page with the following message:Something went wrong!For some reason, we couldn't open the board.Please go back to your Google Drive and try again.And when I try again myself, the board no longer opens via the Drive shortcut, and I get the same message.Do you have any ideas on how to fix this?Have a great day!

Hello.We are currently confirming the terms and conditions. We have a few questions that we would like to ask.We have two questions regarding the content of the "Privacy Policy"(https://miro.com/legal/privacy-policy/)Regarding the following statement in "4. how we use your personal data", for what specific purposes will the data be used?---- To develop, test and provide search, learning and productivity tools and additional features. Miro tries to make the Services as useful as possible. For example, we make Services suggestions based on historical use and predictive models, identify organizational trends and insights, customize your experience of the Services, or to create new features and products----Regarding the following statement in the same section "6. How we share and disclose personal data", for what specific purposes is the information shared?----Partners. We may share personal data with developers, partners and others we engage to create Miro applications and/or integrating

One of the boards is not loading. I read articles on how to fix this, checked everything, browser settings, miro operation in general, tried to create a copy of the board, but nothing helped. What to do? I understand that the board is probably overloaded, but I wanted to be able to delete unnecessary data and download the necessary ones.

Occasionally when I type something in Japanese Miro fails to recognize the first kana syllable and doesn’t allow me to type what I want to. For example word コーヒー turns into something like ｋおーひー. There are also cases when the board duplicates some characters while typing.  It really frustrates me since I’m a teacher of Japanese and use Miro as one of main tools for teaching the language. It’s been fantastic so far, but this bug is just so annoyiing. Is there something I could try to fix this? 

Hi everyone, since today the sticky notes on my mind map disappear when I zoom in. At 4% all are visible, as soon as I zoom in closer some disappear and at 12% magnification all are gone. As the color of the sticky notes contains important information for my work and the order of the individual posts is no longer given without sticky notes, it is very important for me to restore the original state = sticky notes are always visible.I just found out that I can add sticky notes, but they aren't colored. I'm a bit confused.Thanks for your help!Update 2025-01-30: They are visible again in all perspectives, so that's it, thanks!

Hello, I use the in-app version of Miro to collaborate in Zoom almost every day. Yesterday, I started a meeting as normal, opened the app, selected the board & start view and then got this error page “sorry this browser is not supported.”I have updated zoom & miro, restarted & updated my computer and still the error persists. The zoom version of miro loads my account and my boards, but I get the same error page every time I try to open a board. It was working fine on Wednesday.Does anyone know what the problem is or how or when it might be fixed?Regular screen sharing & pasting board links in the chat is a good enough work around for now but I do miss the collaborate function & the in-app user experience was better for my workshop participants. 

Hi. We have two profiles and need to move a space with many boards from one profile to another.I found the option to move one by one boards using export and import method. The Miro chat gave us different sugestion. Using the “other spaces” option but neither of the profiles have it.So, what can I do? Moving one by one is too much job.Do anyone knows? Thanks

Hello Community! I am currently exploring Miro as a potential tool for my company’s business needs. I’ve tested manual import of lucidcharts and lucidspark files and discovered quality limitations likebigger and more complex lucidspark boards need to be uploaded as .png (instead of .svg) Content in a Miro board cannot exceed 32MP, which means that larger boards may need to be split into two separate boards (files) in Miro. Having access to Miro Free plan only I’ve met another limitation related to Help Center page (https://help.miro.com/hc/en-us/articles/9549014537490-Import-Lucidspark-boards-to-Miro) where I found this instruction:but it doesn’t comply with reality:I'm currently facing a challenge and exploring ways to smoothly migrate content from Lucid to Miro.My goal is to present a clear migration procedure to the management team.Is there any actual way to bulk import content from Lucidchart and Lucidspark into Miro? Thanks in advance,Angelika NowakJr IT Admin

Hi everyone,I’m facing an issue when exporting data with tags from Miro via CSV. I have 4 sticky notes with the following content and tags:X: 19, OA-AME, bee Y: 14, OA-OPO, bee Z: 8, OA-OPO, bee W: 12, OA-AME, beeWhen I export this data to a CSV file and open it in Excel, the tags in one of the rows appear out of order. For example, instead of being consistent like "19, OA-AME, bee," one row might show "bee, OA-AME, 19."This inconsistency prevents me from splitting the tags into separate columns in Excel properly.sticky notes and tagsHas anyone experienced this issue with CSV exports from Miro or found a way to ensure the tags are exported in the correct order? Any tips or solutions would be greatly appreciated!Thank you!

The issue:I am running in to an issue where when I set the opacity on a shape on my Miro board, that opacity setting is not saving/sticking once the page is refreshed or if I leave Miro and return later. This issue is occurring in single shapes as well as shapes that are a part of a group. What I’ve tried: I found a community post reporting the same issue from a couple of months ago and I tried all the fixes recommended by the Miro representative who posted on that thread, to no avail. Namely:Clearing the browser cache or using a different browser Making sure the browser I’m using is up to date Making sure I’m the only one editing the shape/layer at the time (I’m the only one using the board)The Miro representative linked to a form to contact support if their suggested fixes didn’t work. However, when submitted the support form, I was informed that the support contact form was for login/access issues only and that I should try posting on the community forum.So, I am also posting in hop

Hi there,Is there a way to use the tags to map values from sticky notes to different Jira card fields?My team has a default project template we start with for Jira projects. When we work in Miro, we use a sticky for each issue and we estimate it (hours, not story points currently) and we assign that estimate to a tag. So a sticky task that takes 2 hours gets a tag with “2” on it. When we complete our estimating, we then total up the values (separate pain point: we export to CSV, sum the values in Excel, and add in a percentage overhead, then paste an image of that back on our Miro board), and then convert the stickies to Jira cards.  The problem is that we’ve already estimated each task in our template, and modified it as needed to get our estimate. Then we have to go through and edit each task again once it’s a Jira card in order to set the values we already had. Is there a way to use the tags to map values from the sticky to different Jira card fields? I’ve been looking at the Miro a

Before the latest update, I could group any objects on the board with other objects - frames, shapes, text, sticky notes, images. Today, I can only group objects of the same type. Half the time I add something different now, the option to group disappears.Sometimes I can group different types of objects, but it seems arbitrary - I could group 2 text boxes with multiple shapes, but when I added the third text box, the ability to group disappeared. Sometimes I can’t add a different type of object at all without the ability to group disappearing. If I select multiple types of objects at once with the left click&drag, I don’t get the option no matter what.Is this broken for anyone else? Is this a bug with the latest update?

Hi everyone,I’m currently working on integrating the Miro API into a custom workflow automation application to streamline collaboration and task management across teams. One of the key challenges I’m facing is efficiently handling large boards with numerous widgets while maintaining optimal performance and ensuring data consistency.I’ve been using the Miro REST API to retrieve board data and automate widget creation. Here’s a basic example of how I’m currently interacting with the API to create sticky notes dynamically:import requests  API_TOKEN = 'your_miro_api_token'  BOARD_ID = 'your_board_id'  headers = {      'Authorization': f'Bearer {API_TOKEN}',      'Content-Type': 'application/json'  }  data = {      "data": {          "content": "Automated Task",          "style": {              "fillColor": "#FFCC00"          }      },      "position": {          "x": 100,          "y": 100      },      "type": "sticky_note"  }  response = requests.post(f'https://api.miro.com/v2/boards/{BOA

Ugg this is driving me absolutely nuts.About 90% of my use of miro is marking up screenshots for our app or customer support.I need to set default color to RED for a board. Or just as my default color for all boards.I set it to red and then when I come back to the board it reverts back to black.Slamming my head against the wallhere  

I am reaching out regarding a serious issue with a board I created in Miro. The board contains confidential information and was accidentally created in the wrong team. I have since left that team, but the board remains accessible to its 11 members, which poses a significant risk to the confidentiality of the data.I no longer have access to the board, but I have the share linkI kindly ask for your assistance in deleting this board or ensuring that no one else can access it. If additional verification is required, please let me know.

Currently, we use Miro Whiteboard as a third party app through Whereby to support high volume hiring. We have a very specific diary grid that we used to copy and paste into the miro board with no issues. However, recently when trying to copy and paste, it brings up a ‘loading’ box and never actually appears. Is there any way around this or is this a bug?

Good afternoon.We had an employee, last year he drew a diagram in Miro, he quit last year.We need to delete this scheme, it contains sensitive data.Please tell me how to do this?There is no access to his account, the email through which he registered has been deleted.

I am a virtual tutor and use the stickers quite often with my students. On Monday, January 27, I noticed a change in accessing stickers. I have this option (see image). When I click it, nothing happens. Thoughts or suggestions? Also,  you will notice my tools at the bottom of the Miro Board. This has been occurring for over a year. It doesn’t affect my ability to tutor, so I live with it. However, it would be nice to always know where my tools are going to appear.