[RESOLVED] Boards have vanished

Yes, I have lost access to all of my boards. It started with pasting images into a board failing. I logged out and back in to see if that would resolve. Now I can log in but see no boards. It does ask me if I want to create new ones. The Miro status page indicates everything is well but third party monitoring sites indicate Miro is down.

Same. What third part monitoring are you using

https://downdetector.com/status/miro/

Now there are issues accessing the comunity. I had to try multiple times for it to let me log in (I was already logged in). Still no updates on their official status page. https://status.miro.com/us

We’re dealing with the same issue, all boards are missing from our account. Miro status is still reading as ‘Fully Operational’ as of 11am EST, but clearly something’s up. Hoping for updates.

Same problem here. I can access the boards from external links or already-open browser windows, so they still exist, but there are no boards listed under the home page or “recent”.

Boards are now showing up for us, but images on the boards aren’t loading. Looks like the status page shows the Miro team is aware of and investigating the issue. Fingers crossed it’s fixed soon!

Edit: As soon as I posted this the board I was working on populated all images, so looks like we might be back up and running?

HI everyone, 

Thanks for bringing this up!

I encountered the same issue on my end but the boards are restored after refreshing my dashboard.

Could you please try to refresh your dashboard as well? Please let me know the result.

Thank you to all for your patience. Miro is currently investigating this issue and are working to resolve it as quickly as possible for all users. Please subscribe to updates from the Miro Status page in your region to receive notifications for updates related to this issue, and future notifications on platform health: https://status.miro.com/

I’m unable to load a specific (and important!) board, it is stuck on a grey page with a blue loading bar.

Other boards in my team load fine. Other team members are also unable to load the board. 

This board uses new Miro features.

I’ve tried the following:

• Refreshing the page
• Clearing my cookies/cache
• Logging out

Any ideas what may be happening?

I got my boards back. Thank you ❤

I am still having issues with one specific board that uses new beta features. I’ve raised a support request.