Switching between accounts

Here is a workaround that worked for me.
Set a password for your account (and if possible change the mail).

then:

• If you are in the app click help > Reset Application Data
• If you are in the browser (chrome) > Open Developer Tools > Application (tab) > Storage > Clear site Data
   

  

  
  After that you can authenticate with one account via password and the other one with google.

Please do this!!!

I have multiple paid plans (one for enterprise and one for a startup I own) and the inability to use both in the same instance of the app at the same time is painful. It now results in security risks too. Please fix this. I have to make sure I fully log out in my browser AND my app to switch or I end up using my pro account when I should be using my enterprise account. 

This has become a security risk where I now need to consider cancelling my small business account and using Mural instead so that I don’t risk accidentally using the wrong account. 

I have multiple accounts and it would make it a lot easier if Miro could add User Switching.

Hope this gets prioritized..

Would be great to get some acknowledgement from the Miro team. The ask is almost 3 years old. So, barring some other statement, I’m going with “no, Miro doesn’t really monitor this. They thought they would, but they got behind so don’t come around anymore.”

@Jason Brett - Miro does monitor the entire forum. Here's a fairly recent example of a delivered Wish List item:

https://community.miro.com/product-news-31/3-most-voted-community-wish-collapse-and-expand-mind-map-branches-now-live-10379

Upvoting this as well. Also wanted to highlight why I believe it makes good business sense for Miro to prioritise this feature above almost anything else right now.

Was introduced to Miro via a team I joined recently and it’s great! I’ve created a new account for a different (solo) project, but it really is a hassle switching between those accounts so I end up using it less often than I otherwise would. 

Just this morning I was thinking I should use Miro to plan an upcoming trip with a friend, but it wouldn’t really be appropriate to do that under either of my existing work-related accounts. However, the thought of making a new, personal account and having to keep switching between them throughout the day makes me doubt whether or not it’s worth it. The kicker is that my friend is actually a professional high-end travel agent and I’m certain that if I showed her how Miro works & we planned a great trip together, then it might be a potential game-changer for her business as well, planning future trips with her clients. Many of those clients would then realise that Miro might be useful in their personal or professional lives and so Miro’s viral growth potential would be markedly improved. This is part of the reason Slack grew so rapidly: it was able to do so via both personal and professional networks, hopping between the two.

At the moment, it’s my personal belief that this “account switching friction” is significantly hampering Miro’s rate of user and revenue growth. Implementing this feature may be hard (or it may not, I don’t have insight into the constraints your engineers are currently operating under) but reducing the friction for viral growth would probably deliver more actual revenue to Miro the company than anything else one might be able to think of right now.

+1 for this idea. Something like how Figma does it. I love how I can easily switch between different accounts.

🔝Upvote 🔝

Not only I can’t switch between accounts easily. But then I try to log in with different google account manually, the app automatically chooses the same account I was logged in before and wouldn’t give me option to select different one.

Hello, we who work as consultants, and are contractors and every day mission about Miro have a great need for this function. The function to switch between profiles and Miro offices of different clients is a need that we hope will soon come as a standard function. Tip: add an invited award function where we can invite our customers to sign up for Miro.

Terrible Performance Switching Profiles

This is a must have user experience nightmare: 3 years without a solution.

Watch the video:
https://drive.google.com/file/d/1KhoNmxiNCMeAoRzEPi4OnClNO1agfbXs/view?usp=share_link

One approach which I have tried, and should work, but does not, was to duplicate the Miro desktop application.

In my applications folder I would have two Miro desktop clients:

Miro - Action

Miro - Apple

 

This approach should enable each, distinct desktop application to authenticate separately.

But instead when I logout from one, it logs out from the other.

It’s crazy Miro makes it so hard to switch between accounts considering how convenient it is to use both personally and professionally. I constantly find myself doing work-related things in my personal boards because switching is so inconvenient and I hate using a browser version since it’s a performance issue and it’s hard enough to juggle hundreds of other tabs across three separate windows.

Can you imagine if Slack or Discord required you to log out and back in to view different workspaces or servers in 2024? And yet this seems to be a fully acceptable behavior to Miro for some reason.

Thank you for your continues feedback on this topic, everyone! I will be sure to share it with the Miro team! 

Working on computer various paid Miro profiles can coexist in firefox with container tabs. However, the same can’t be accomplished on my smartphone in the Miro app.

I’m here to add a fresh comment to this. 

Quickly switching between accounts would be so helpful!

Here’s how Figma handles it:

I currently have one account for school (which includes private student work) another for personal work, and a third for a freelance client. Jumping between them requires logging out completely and then logging back in. Add to this the fact that for some reason the Miro app doesn’t seem to work with the native passwords app autofill. 

(I appreciate this is a very privileged issue...but this is a forum for app feature requests so, ya know...)

surprise surprise

4 years old problem still here))

But wait, now it's even better - I can’t switch account at all))) It always login at my “first” account no matter what credentials I type in.

And you guessed it, no fast account switching))))

Thanks, everyone, for sharing your feedback. We appreciate it.

Should our team have any other questions, they will be sure to follow up.  For those coming across this idea, if you feel it's helpful to have or have additional suggestions, please be sure to vote for it and leave a comment about your use case to help our team scope this request.

I don’t think we want appreciation, I think we want this incredibly simple bug resolved. 4 years and you can’t allow account switching? Really?!

Sort it out, this bug renders the app completely useless, and I imagine you have lost lots of customers because of it.

Everyone has a job, everyone has a personal life. Guess what? That probably means they have at least two accounts! Crazy, right?!

This should be a top priority. I’m not sure how else you need to be told. Fix it as a priority, now.

This is such a critical feature I don’t know why this isn’t top of the list.  Slack, Figma, Chrome, Edge - are all great examples of apps that allow people to use multiple accounts and easily switch between. This is a bit of a bare minimum use case Miro should allow for.

I absolutely agree with the idea.

It works partially on the browser. When will it come to the Desktop App?