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Disable/Enable External Collaboration for Managed Accounts

  • Claudio Palmeri
  • Tina M.

As a Miro Company Administrator, I want to disable/enable the ability for my employees and colleagues (i.e. managed accounts) to collaborate in external (unmanaged) Miro instances and boards.

Some challenges we are facing:

  • Hundreds of users in my organisation are collaborating on Miro boards that sit outside our instance, which in turn introduces data security risks.
  • I have no direct visibility of who these users are and the data/boards being produced.
  • Even more concerning, some of these instances are ‘Free’, so they have very limited security controls in place.
  • From an operational standpoint, I am getting asked how people can access certain boards, that I am unable to see. These boards sits on external instances and therefore, I can’t manage them.
  • Several accounts configured in these external instances belong to users that have already left my organisation, yet the accounts are not removed from the external instance.

In summary, there are a lot of problems in its current state and we urgently need a way to disable this feature in the future, and do a stocktake of what is currently sitting elsewhere. 

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