Developer platform and APIs

Hi.I want to cancel my subscription as soon as possible. I thought I did it as soon as I had the membership but I've been having messages for charging and I tried cancelling it on my own but It doesn't let me. I appreciate your helpKind regards, Ana Sánchez 

How can I retrieve the URL that was added to an item's link field using the Miro API? 

I registered somewhere around 2021, and Miro set some complex password for me, which is why I have to search for it in my documents every time I want to log in from a new device. And in the profile settings there is no "change password" option. If I try to do it through the "forgot password" button, I just receive an email with a direct link to log into the profile, meaning that in this way I can only log in from my personal computer. 

Synced Copies are extremely useful for maintaining a single source of truth across multiple boards.However, synced content is currently completely locked, including the inability to copy individual objects contained within a synced frame.We are not requesting editing capabilities.We would like Synced Copies to remain read-only while allowing users to:• Select objects inside a Synced Copy• Copy those objects to another area of the board• Preserve the synchronization and read-only behavior of the original synced contentUse case:Our Style team maintains a master collection board with more than 300 products. Marketing teams use the same products to build campaign curations, moodboards and presentations.Synced Copies solve the update and synchronization problem, but the inability to copy products from the synced frame creates unnecessary manual work.Allowing object-level copy while keeping the Synced Copy locked would make Synced Copies much more useful as live catalogs for retail, fashion,

Does Miro have any functionality that can turn a board into a somewhat controlled environment that operates like a bulletin board? I would like to allow facult to post project ideas, and allow students to comment or ask questions about those projects, and the facilitate connections between the two when their needs are in sync. I have been considering Padlet for this, but wanted to see what’s possible with Miro first. It needs to be a somewhat controlled environment, and easy for users to posts, not a free-form, brainstorming-style board. Thank you.

Hello Miro Community!Hope I’m not missing something obvious here.  :-P Had high hopes I could configure the Action Shortcut button to generate an image based on stickies within a source frame.  Unfortunately what is generated was completely disconnected to what’s in the frame.  I’ve tried turning the stickies into Text, Jira Cards, a Doc, etc., and none seem to get “picked up” by the AI image generator.  Given the “Source (Optional)” option stays active when you select “Image” in the dropdown above, and frames are your only Source options, what exactly can the AI pull from the Source frame?  Any thoughts? 

once i try to open a template and start with a new project i got this message:  

Hi Miro team! I’m experiencing a strange issue with Spaces and would really appreciate your help.Today I noticed that when I open any of my Spaces, the sidebar shows all of my boards, instead of only the boards that belong to that particular Space.For example, I have a Space for a specific student where I previously had only 1–2 boards. Now, when I open this Space, I see a large list of my boards created for completely different students and lessons.The same thing happens with my other Spaces — they all show the same large list of my boards.However, this seems to be only a problem with how the Spaces are displayed for me. My students still see the correct boards inside their Spaces. I also asked several other tutors who use Miro, and they do not have this issue.I have not moved or reorganized any boards because I’m worried about accidentally changing access permissions.Could you please check: Why are all of my boards appearing inside every Space? Are the boards actually assigned to t

Dear Miro Support Team,​I am writing to respectfully request free or educational access to Miro for my teaching work.​I am an English language teacher based in Ukraine, working with students across various proficiency levels. In the current circumstances, interactive digital whiteboards like Miro have become an essential tool for delivering engaging, high-quality online lessons and keeping my students connected.​As an educator affected by the ongoing challenges in Ukraine, any support with platform access would be immensely appreciated and would greatly help me continue my work.​Thank you very much for your time, understanding, and support.​Best regards,​Ganna PolishchukEnglish Language TeacherUkraine

I collaborate with a person in China. I am in the US.When the user in China has her OS (Mac) set to Chinese region, she can type chinese onto the board and it renders correctly, using simplified chinese.When I view the board on Linux, with my system set to English, I see the Japanese Kanji:interestingly, when I *copy* the text with my mouse and paste it outside of miro to a local app or to Google translate, I get the correct chinese character:一直 and if she switches her Mac to English settings, she also sees the Japanese Kanji. If she changes the Mac back to Chinese, she sees the Chiense charcter. It seems that for non-Chinese systems, when you render the character, Miro is choosing the Japanese kanji form of the chinse character. (BTW, this is for all fonts we tried, Noto, Titan, etc)But the underlying information is there; I can copy it out and it’s Chinese, not Japanese.

Would there be a quick and dirty way to create a random number widget/addin which could be used for things like simulating a coin flip or rolling a dice?  Right now, I’m using an external URL to Google Dice but would prefer something which didn’t require learners to jump out of their class boards. Thanks! Kiron

My name is Alina, and I am based in Ukraine. I am an active user of your platform, utilizing Miro for educational and collaborative purposes. Given the ongoing and exceptionally challenging circumstances in Ukraine, I would like to inquire if Miro offers any special support, grants, or extended access (such as complimentary access to the Business plan) for Ukrainian educators, students, or community initiatives.I deeply appreciate how valuable Miro is for my work, and any guidance or assistance regarding available programs for users in Ukraine would be greatly appreciated.Thank you very much for your time, understanding, and support.Best regards, Alina Kopytko

Dear Miro Team,My name is Diana, and I am a Ukrainian English teacher .I am currently living and working in Ukraine, where the ongoing war has significantly affected everyday life and education. I use Miro to create interactive, visual, and engaging lesson boards for my students.I am writing to ask if I could receive free access to Miro through your support program for Ukrainian users affected by the war. Having access to Miro’s full features would be a great help in my teaching and would allow me to provide my students with more effective and engaging learning materials during these difficult times.Thank you very much for supporting Ukrainian users and educators. I truly appreciate your help and consideration.Best regards,Diana

Hi everyone! I’m Max, the developer of Skedum Dice.I was looking for a simple dice app for Miro, but none of the options I tried worked quite the way I wanted.I wanted the die to actually live on the board instead of having to drag a new one from the app panel for every roll. I wanted to just click it to roll again, have the result stay visible to everyone on the board, and make the rolling itself feel a little more fun than simply changing a number.So I ended up building my own Miro app — and this is what came out of it 🙂Skedum Dice stays right where you put it, rolls on click, shows the same result to everyone, and has a 3D rolling animation I spent probably a bit too much time on.You can try it here:https://miro.skedum.com/dice   

Hello,  I cant access my Miro board (I have 3), the page keeps loading. I tried changing the password but it doesnt help. I cant access any of my boards or profile so I can’t change anything.  I tried downloading the Miro app on my computer (mac) not working either.  I can olny access from my phone (the miro app).  To keep working on it I need to be able to access the board from my computer. Any idea of what can be wrong? What can I do ? When I open it for the first time I was in Bangkok, Thailand. Maybe the fcat that I am now in France changes something? Please Help :)  Best, Paula.   

Dear Miro Support Team,I am a teacher at School No. 57 in Moscow, Russia, and I am trying to apply for the Miro Education plan.I am unable to submit the application form because my official school email address (which ends with NaberezhnyyAA@edu.mos.ru or anaberezhny@sch57.ru ) is not recognized by your system. It returns the error that the email must end in *.edu or *.k12.As my school does not provide such an email domain, I kindly ask for your assistance in manually verifying my educator status. I can provide a document confirming my employment (e.g., a scan of my teacher's ID or a link to my profile on the school's website).Thank you for your help.Alexey Naberezhnyhttps://57.mskobr.ru/teacher-card/9c9a153f344afc4ea76b84be0975aa76https://vk.ru/naberezhny

Hi Miro team,My name is Vasyl and I’m an English tutor from Ukraine. I often use interactive materials in my lessons, and I think Miro could be a wonderful tool to make classes more engaging and fun for my students.:)I was wondering if there’s any way for teachers here to get free access to Miro, or if you already have special support programs for educators in Ukraine.I’d really appreciate any advice or links you could share.Thanks a lot for your help!Best wishes,Vasyl 

Hi! I seem to be having a problem with billing. Billing page says my plan is yearly, when i follow the ‘change plan’ link it says i have a monthly subscription. I also can’t change my plan to monthly (again?) because the button just isn’t there. I keep getting notifications from my bank account where Miro tries to charge me 420$. I don’t have this money 😕 especially now that the war in Ukraine is still ongoing, it’s really hard to keep working like nothing happens. i’m alone in my team and i don’t need a business plan, starter’s enough. could you please switch it to starters monthly? thank you for your time

Hello!I cannot create a Developer Team or an application on my Free plan account.In Profile settings → Your apps, the “Create new app” button appears briefly and then disappears. The page says that an Enterprise Developer Team must be created.Developer Hub offers to create a developer team, but the button redirects me back to Your apps. The official link below causes the same redirect loop:https://miro.com/app/dashboard/?createDevTeam=1My account is both an organization and team administrator and has the MANAGE_APPLICATIONS, WRITE_APP_SETTINGS and ACCESS_API_KEYS permissions.The Developer Platform documentation says that Developer Teams can be created on subscriptions other than Enterprise:https://developers.miro.com/docs/create-a-developer-teamAre Developer Teams and REST API applications still available on the Free plan? If so, how can I create one?Thank you!

In my profile setting i can see a create app button for 1 second and then it disappers, i cant create an app or create a dev team to use rest api. Why is that, tried various methods, nothing works

Using Miro MCP connected via Claude.ai (Free plan, single team, account owner of the board in question).space_list consistently returns empty ({"data": [], "has_more": false}), even immediately after fully disconnecting and reconnecting the connector from the Claude side. Attempting to read a board I own (https://miro.com/app/board/uXjVJOwQIdA=/) via context_get / canvas_read_as_svg / layout_read alternates between two errors: "Board access denied" and "The connector's server isn't responding. You can try again." Board is shared with "Anyone with the link → Viewer", no explicit collaborators invited yet ("Aún no has invitado a nadie a tu equipo" shown in Share panel). Ruled out per your troubleshooting doc: not a multi-team issue (only one team on this account); not a plan restriction (docs state MCP works on Free plans).Can you check server-side logs for this account/board pairing to see what's blocking access?

Greetings, Miro Support Team! My name is Diana, I'm a medical student and a teacher from Ukraine. I use Miro for both my own studies and for teaching others, but our situation here is difficult, so I can't afford your premium subscription right now.  I've heard about Miro supporting Ukrainian users and I would like to know if it is possible for me to get access to a paid version on this account. This would help me immensely with my professional development.Thank you for your help and understanding!Best regards,Diana

Opencan we combine a new app to miro?

Recently I experienced som problems when importing flowcharts from Lucidchart to Miro. All lines dissapear when import is done as well as the title och the swimlanes. Thias has not been the issue prior to August 18th. I really don’t want to add the lines manually (it’s nearly 30 flowcharts). I would rather come up with a solution to the problem. Have you experienced and solved the same problem?