Developer platform and APIs

My board has endless loading. I tried to open it from different gadgets and browsers, but nothing helps. All other boards are OK. There is a problem with only one.

I’m having an issue: my boards aren’t opening, can’t load. Does anyone happen to know why? 

Hi,I have an issue: one board opens, but another one does not. I’ve tried reinstalling the app several times, but nothing has worked. Moreover, I’ve updated my iPad 11 (A16). I thought the problem was only on my iPad, but I also tried accessing the board from Safari on my iPhone 11, and it still doesn’t work. But I have access to the board that doesn’t open from my laptop.What should I do?

Good afternoon, I have a problem: some boards in Miro are not loading. It shows “connection restored” but they don’t open. What could be the issue?

I dont know what is this, but my text want to jump. This is very big problem for me, please help me! 

Hey guys my miro is actually broken… I dont know why, i remove my extension and i have the same problem… You can help me ? My browser is firefox  

Hi everyone. I have a big issue. It seems to have a bug. For several weeks now, all the shapes I draw for years now on one of  my board disapeared!!! What happen, I didn’t touch anythings. This is absolutly problematic as I need it for my job and they are now gone. Vincent

Hello, beautiful Miro team!I’ve been having the same problem over the last couple of months. No boards are loading. Only in someone else’s team. What can be the problem and can it be fixed? I’ve been thinking about upgrading but if this problem stays consistent, that would be pointless. Thank you for looking into it. I appreciate your time and help

Hey everyone,I hope you’re all doing well!I’m posting here because my company and I are looking to purchase enterprise accounts for Miro. We’ve already submitted four requests over the past 15 days, but unfortunately, we haven’t received any response.It seems like the sales team is currently too busy.Does anyone know if there’s a way to directly get in touch with someone at Miro to purchase at least 5 enterprise accounts?Thanks in advance! 

Hi, it seems the linkedin profile API is not working. What to do? I used to paste URLs in boards and get a profile pciture with direct link to profile URL and LI logo. Now it shows a login page. Using chrome latest version, while logged in in Linkedin. 

Hello! We need to run an API to export all board data from my organization. It looks like we have eDiscovery enabled, however we do not see an option to generate the necessary access token.Nor do we see a Cases option from the following help article.Any assistance is greatly appreciated!

I have a quick question.When creating items via the API, I’ve noticed that it’s not possible to specify a group during the creation request.Ideally, I’d like to assign a group directly in the item’s request body, so that all items with the same group would automatically appear grouped in the Miro web UI.Is there any way to achieve this, or is the “create group” endpoint the only available option?Thanks in advance!

Dear Miro Support Team,My name is Olha, and I am a Ukrainian English teacher. I recently subscribed to the Starter Plan in September, not knowing about the free educational plan for Ukrainian teachers. I just learned from other Ukrainian educators that there is free access to premium features for Ukrainian teachers, so I would love to take advantage of it as well.I would be very grateful for the information and guidance on how to set up free access to premium features for my profile and my students. Miro helps me create structured and engaging lessons and allows students to do their homework in an interactive way.I also want to sincerely thank Miro for supporting teachers and helping us teach students during such a difficult time for Ukraine. Your help truly makes a difference.Thank you so much for your time and support!Best regards,Olha missis.olgasheva4enko@gmail.com

Hello there,Since a few days, miro does not show the data at the top of a timeline when I go into focus mode anymore. Is there a simple fix to this problem?Kind regards 

Hello Miro Community Team,I hope you are doing well. I heard that Miro used to provide free access or a special plan for people from Ukraine. Could you please let me know if this program is still available and how I can apply for it?Thank you very much for your help and support.Best regards,Yelyzaveta

Hi everyone,While experimenting with workflow automation and design prototyping in Miro, I came across a platform called Boomlify that provides a Temp Mail API. I thought it might be useful for anyone looking to test sign-ups, dashboards, or email-driven workflows without using personal email accounts.Some things I liked: Instant inbox creation – Emails arrive immediately, perfect for testing flows or notifications. Affordable API – $1 = 1,000 credits, with each credit = 1 temp email creation. Great if you’re running multiple test cases or automation scenarios. Extended lifespan – Temporary emails last 2+ months, which is much longer than most disposable email services. Boomlify Features✅ Extended email lifespan – Temporary emails last 2+ months✅ Centralized dashboard – Manage multiple temporary addresses in one place✅ Smart inbox preview – Quickly scan multiple inboxes without opening each✅ Instant email generation – No registration required✅ Custom domains & addresses – Choos

Hello, is it possible to get, or are there plans to expose the elements within draw.io diagrams to the miro api somehow? Currently I only get 1 object from a board with a draw.io diagram in it, and no real information about what is contained.

Hello community,  I am a student and I started using Miro at my first internship, with a email account of that company. At the end of my internship (a year ago), I invided my private email to all of the Miro boards I had created during my internship. Now, a year later, I started my internship at a different company and now I would like to access my board that I have shared with my private email, but now those links don't seem to be working. Does anyone have an idea how I could still access those boards and would it help to get the paid version of Miro for my private email or would that not solve anything.  Thanks for the help!

Dear Miro Support Team, My name is Mariia, and I am a tutor from Ukraine. Due to the war, my country is facing significant challenges, and many of us are experiencing financial hardships. Unfortunately, I am currently unable to afford a subscription to Miro, but your platform is very useful for my work. I teach children, teens, adults and organize educational activities to help them learn effectively despite the difficulties we are all facing. Miro would allow me to create interactive and interesting lessons that encourage my students to learn more. I kindly ask if there is a possibility to receive a free subscription to your platform for one year or any available support for Ukrainian educators. This would greatly assist me in continuing my work with students during these challenging times. Thank you for considering my request, and I appreciate your time and any assistance you can provide. Best regards,Mariia

I have build a python script to connect through the Rest API to read objects in a process flowchart. I can read decesions with labels, and endpoints (no shape data or labels) but I cant get access to the connectors. Can you help please!

Right now, I am developing an app for my company that will allow the designers to display and read loot distribution data for our game quickly. However, it seems that Miro has cached an old version of the app and now even reads it from the wrong hosting URL. Uncaught TypeError: can't access property "onclick", document.getElementById(...) is null    <anonymous> https://fgl-ux-tool.vercel.app/main.js:72Which is just wrong - That is the old, deprecated project. What happened here and can you offer any advice?Thank you kindly,Jovan Aleksic

I’ve been using the Miro Planner app with Azure cards recently, and I’m curious what determines the sort order of items in a column in the Miro Planner? It doesn’t seem to reflect the Azure DevOps backlog order, and it doesn’t seem to update if I reorder items in a DevOps board.

Hi,Recently, I've been receiving a large number of emails from people requesting to join my team (on my business account). These individuals had attended workshops and were invited as Guest Editors to collaborate only during a specific session. They were never meant to become part of my paid team — their access was intended to be limited to that single session only.All of them were able to access the board through the shared link without any issues. They were not added as team members, and none of them reported any difficulty accessing the board using the invitation link.Despite this, I still received dozens of emails in a short time span (around 40 emails within just one minute from the same person) asking to join the team. This issue occurred with several different people.Could this be a bug on the platform? Or is there something they or me might be doing incorrectly?Thanks in advance for your support.

2 questions:1. To my knowledge, only the board owner can create a backup of the board.Is it possible to designate a co-organizer who can also create a backup?2. Our boards quickly become very extensive and are sometimes used by over 100 people. When so many people are actively working on a board, there is a high risk that objects and content will be accidentally moved or even deleted.We want everyone to be able to work on specific areas of the board and explicitly encourage them to add content. However, all other existing content on the board should not be changed. To this end, we lock this content. Nevertheless, it is often unlocked and changed.How can we ensure that content that should not be changed is better protected, but that participants can contribute content to other areas of the board?Thank you for your help.

I´m conducting a research for digital technologies for collaboration from different websites. How would Miro provide the best support for staff and increase collaborative work practices? How are it´s features going to stand out against other options?