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Hi,
Recently, I've been receiving a large number of emails from people requesting to join my team (on my business account). These individuals had attended workshops and were invited as Guest Editors to collaborate only during a specific session. They were never meant to become part of my paid team — their access was intended to be limited to that single session only.

All of them were able to access the board through the shared link without any issues. They were not added as team members, and none of them reported any difficulty accessing the board using the invitation link.

Despite this, I still received dozens of emails in a short time span (around 40 emails within just one minute from the same person) asking to join the team. This issue occurred with several different people.

Could this be a bug on the platform? Or is there something they or me might be doing incorrectly?

Thanks in advance for your support.

​@Juliana Navarro One possible explanation is, if you used the Copy guest link action and the link was generated over 60 days ago, anyone that clicks on it after 60 days would not be added as a guest and, instead, may be presented with a Request to join action.

Does this scenario align with yours?

Note: This 60-day expiry period does not seem to be mentioned anywhere in the help center documentation (that I could fine) and I only know about it from another long-time Miro user who was alerted to this by the support team.

Not at all. The link was generated the same day it was shared. 

Note: Good to know, anyway. 

​@Juliana Navarro While this is sounding like a bug, without knowing exactly what the person who was attempting to join as a Guest was seeing (and doing as a result), it could have been the result of Miro’s continuous experimentation of ways to increase paid license counts by (rather aggressively) prompting both Visitors and Guests with “request to join the team” actions. Again, however, someone requesting 40 times to join is… excessive.

If this happens again, I would suggest reporting it to the support team. The support form can be found by following these instructions:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

​@Robert Johnson Thanks for your support. I´ll be on the lookout if  this happens again. Next time I´ll ask some guests to share their screens so I can see what they might be doing wrong.

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