Developer platform and APIs

Hello, I am working with the Roadmap planning Template with a large team, some who have not used MIRO before. Currently anyone can accidently move the timeline around if they try to drag the screen but use the left mouse button instead of right.Is there a way to anchor this template down to a spot without locking it. If we lock it no one can edit the work inside. I need to be able to anchor it. I tried using a frame but people could move it outside the frame.Any help is appreciated. 

I'm a teacher on an Education account. I' m trying to automate board distribution for students as it currently takes me roughly 20 minutes per notebook. I need API access for my Education team to bypass the developer team limits.  FYI, I have dedicated space for each course with a section for each student.  When I distribute I duplicate for each student and set permissions so that students cannot see each others’ notebooks.  I also have to set copy permissions so that students can submit copies of their notebooks.I couldn't find this information on Community Support. Thanks!Mark S

Hello, Somehow, our board picker allowed domains list has been updated and the wildcard domain disapeared.As we can not update the published application ourselves, the application stopped working.We tried to re-submitt the app to change the configuration but we get this 422 error when submitting :  How can we re-add this allowed domain without recreate a new application ? Thanks a lot,

Hello, Until recently we were able to bulk export links on a frame to CSV. This was an incredibly useful feature for the research work we undertake and for documenting work. The feature still works on older boards but it seems the new link preview widget has broken this functionality. Will this be fixed or amended to bring this fuctionality back?  

I recently used Private mode with anonymous names to facilitate a retrospective. When private mode was turned off, no names were displayed (as expected). However I used the AI catch-up feature today, and when I selected “Show details” it listed the content of each stickie note under the name of the person who had added it! The AI is not honouring privacy mode, which means I cannot promise the team it will remain anonymous.Are the people at Miro aware of this, and is there any plan to rectify this?AI showing the names of who put what 

I've struggled to navigate the new website. Is it still possible to access your previously liked templates? 

with a link into a Miro board, the link gets stripped leaving only plain text in Edge. Pasting the same text into other programs preserves the links, so not sure what is going on here

Forgive me for using incorrect terminology as I have just started digging into this.I understand how to add a custom icon to the widget menu bar and am able to show a modal, however I would like to instead make my icon display a “dropdown-like” menu instead. Much like the functionality of the tags or assignee dropdowns. Is this possible?Thanks,Justin

Does anyone know why the tasks and projects are not showing up in this list?This seems to be a bug that is happening since two weeks. I added a picture below. 

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I’m working on integrating miro whiteboard in an VR application on Quest 3 device with an in-app web browser. Unfortunately clicking input fields in the whiteboard won’t make the system keyboard show up, but the browser plugin I’m using allows executing arbitary javascript on the page.Currently I’m editing the content in the #canvas-focus-holder>p element when pressing keys on an virtual keyboard, but it doesn’t work well with the styles. Then I noticed miro web SDK, is there a way to better simulate keyboard input and edit elements on board correspondly with SDK?

Hello everyone,I’ve read that you can drag cards into the timeline, which would be very cool if it worked for me. However, whenever I drag cards into the the timeline, theybriefly appear as a record in the timelinea message pops up saying that a record has been createdand then everything disappears again. :(I’ve tried clearing my cache, using different browsers(Opera and Edge), refreshing, checking for updates, disabling my extensions and the holy grail, turning my device on and off. None of it worked.Thinking the cards where the problem, I fiddled with them as well to the best of my ability: Filling out each category, adding a blank card, making a copy of the full cards and dragging that. I’m not using Jira cards either.I would be very grateful for any advice to help me.Thanks,V

Hello, When I first logged in I was able to add a csv into the org chart template but now the option is not there? Does anyone know how to fix this?

Hi,I have been using the Miro Free Plan for about five months.What happened today: I was unexpectedly logged out of my account. When I tried to access my boards, the app forced me to create a new account. The new account is empty. All my work from the last five months is completely missing. Please help me restore access to my old account and recover my boards.Thank you.

Hi, I am using the timeline widget and would like to colour the parent record to distinguish them. Like in the template below - how can I do this please?   

I’ve been testing Miro Flow and Sidekicks since day-1 - and while I can envision what I want to do with them (and actually can get working with Claude 4 and GPT-5 outside of Miro), I cant get the output to follow formatting rules.In document outputs, I was not able to get any the possible agents can create a nested bulletpoint list. Example of context given (either as a separate document in the board added as context to the flow, or within the instruction): ## Output Format RulesWhen generating a KPI Tree, the AI Agent must:1. Use **bullet points** to represent hierarchy.2. Indent child items under their parent.3. Label levels clearly (e.g., Primary, Secondary, Detail).4. Keep the structure **outcome-oriented** (focus on measurable drivers, not just features).---## Example KPI Tree Structure### Top-Level Goal: Revenue- **Primary: New Visitors** - **Secondary: Visitors from Ads** - Detail: Cost Per Click - **Secondary: SEO Visitors** - Detail: Page Rank- **Primary: Conversion Ra

Looks like lots of users are asking for DARK MODE, for at least FOUR YEARS.So - why haven’t you responded?

What is phone number I can use or email I can write to get direct support the forum is not working for a blocker I have? 

Hi,I’ve recently noticed a change in the Miro API behavior regarding frames.Until about a week ago, frames created in the UI using the “Mobile”, “Tablet”, or “Desktop” presets were returned from the API as items of type frame. However, since yesterday, these items are no longer returned as frame - instead, the API now returns them as prototyping_screen.There’s no mention of this change in the changelog, and the API documentation for Get items on board still lists the possible item types as:app_card, card, data_table_format, document, embed, frame, image, shape, sticky_note, text, doc_formatwith no reference to prototyping_screen. Could someone from the Miro team confirm whether this change is intentional?Will there be other related changes to item types, and when can we expect the changelog and documentation to be updated?Thanks in advance.

I want to cancel my subscription for the NASA Space Apps Challenge, as I thought it would automatically cancel after a month, and now they are trying to charge me for a month I don't want (the charge was made 2 hours ago).

Hello all,I have set a fixed test font, but still every time I write in a text box, the box starts to move up. How to stop it? I don't want to lock the box because it is collaborative, I just want the text box to stay fixed where I put it.Thanks!

When embedding a Miro board in presentation mode, only the first slide/frame is displayed.The navigation arrows work (I can click “next”), but the visible content does not change.I tested: Different browsers (Chrome, Firefox, Safari) Incognito mode Clearing cache and cookies Different boards and embed codes The problem persists everywhere. It worked fine until recently, so it seems to be a new bug in the embed viewer.Is this a known issue, or can you help me fix it?

Hello! During my class the Miro page refreshed and ALL my boards were deleted!!! Can someone help me?

I was on a free trial of your service, and I’ve just been notified that I will be charged $40 soon. I have no intention of continuing the subscription and absolutely do not agree to be charged.It is unacceptable that I’m being told I must pay for a full month I will not use, simply to cancel the subscription. I do not wish to use the service any further, and I am requesting that my subscription be canceled immediately without any charges.Charging users for an entire month after they decide not to continue—especially when no usage will occur—is completely unreasonable. I’m making it clear now: I do not authorize this $40 payment.Please cancel my subscription immediately and ensure I am not charged.

Hi, I used the new slide tool to create a presentation. But I am struggling to understand how I can have elements (like post-it) that participant can interact with. Everything is locked for them. I want the participant to the presentation to be able to drag the post-it from the left over the image of the plate. Thank you for your helpThoma