Skip to main content
Answered

[RESOLVED] Private mode sticky notes being revealed

  • October 16, 2025
  • 7 replies
  • 97 views
C
Forum|alt.badge.img+1

I recently used Private mode with anonymous names to facilitate a retrospective. When private mode was turned off, no names were displayed (as expected). However I used the AI catch-up feature today, and when I selected “Show details” it listed the content of each stickie note under the name of the person who had added it! The AI is not honouring privacy mode, which means I cannot promise the team it will remain anonymous.
Are the people at Miro aware of this, and is there any plan to rectify this?

AI showing the names of who put what

 

Best answer by Robert Johnson

​@Corinna Phillips Update from Miro support — the issue has been fixed:

This is Corina with the Miro Support team, following up with an update regarding the issue with private mode sticky notes being revealed. Our engineering team has confirmed that this has been resolved. Feel free to take a look, and if you experience any issues, please let us know. We'll be happy to investigate further.

7 replies

Angelina Harriet
Forum|alt.badge.img+1

Do let me know when you enabled Private mode, did you use the default anonymous setting or customize any visibility options?

Angelina Harriet
C
Forum|alt.badge.img+1

I turned on private mode, and had the “make names anonymous” toggle on. That’s all, no special customisation.

Robert Johnson
Forum|alt.badge.img+13
  • Robert Johnson
  • Volunteer Community Moderator
  • October 20, 2025

I was just testing private mode and it appears to be very broken at the moment.

I enabled private mode as follows:

 

The added a sticky note as a registered visitor (and tested as a Guest). When I close and reopen the board as the board owner, the private sticky is suddenly revealing on its own, with out executing Catchup mode.

I have opened a support ticket and will update this post with the outcome.

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
Robert Johnson
Forum|alt.badge.img+13
  • Robert Johnson
  • Volunteer Community Moderator
  • October 21, 2025

Update:

Thank you for reporting this issue to the Miro Support team! After a brief test, I was able to replicate the behavior, and I'm checking with our Engineering team to confirm the expected behavior. 

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
Robert Johnson
Forum|alt.badge.img+13
  • Robert Johnson
  • Volunteer Community Moderator
  • October 28, 2025

Latest update from Miro support:

I have a quick update on this issue. Our Engineering team confirmed that Private Mode sticky notes being revealed is a bug. 
 
They will work on a fix, but there is no estimated timeline we can provide at this moment based on our backlog.

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
Robert Johnson
Forum|alt.badge.img+13
  • Robert Johnson
  • Volunteer Community Moderator
  • November 4, 2025

Update:

I'm following up briefly to let you know that our team will soon be working on resolving the issue with Private Mode sticky notes being revealed. 
 
I'll let you know as soon as I have an update on the fix or if I have any follow-up questions. 

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
Robert Johnson
Forum|alt.badge.img+13
  • Robert Johnson
  • Volunteer Community Moderator
  • Answer
  • November 18, 2025

​@Corinna Phillips Update from Miro support — the issue has been fixed:

This is Corina with the Miro Support team, following up with an update regarding the issue with private mode sticky notes being revealed. Our engineering team has confirmed that this has been resolved. Feel free to take a look, and if you experience any issues, please let us know. We'll be happy to investigate further.

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
C
Terms & ConditionsAccessibility statement