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I was on a free trial of your service, and I’ve just been notified that I will be charged $40 soon. I have no intention of continuing the subscription and absolutely do not agree to be charged.

It is unacceptable that I’m being told I must pay for a full month I will not use, simply to cancel the subscription. I do not wish to use the service any further, and I am requesting that my subscription be canceled immediately without any charges.

Charging users for an entire month after they decide not to continue—especially when no usage will occur—is completely unreasonable. I’m making it clear now: I do not authorize this $40 payment.

Please cancel my subscription immediately and ensure I am not charged.

Hi ​@Ahlim Jin thanks for reaching out! I have your case converted into a support ticket. You should be able to receive a response shortly.


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