Удалилась доска на бесплатном тарифе

Hi Djabrail, 

Thanks for reaching out! My apologies, but I am only able to provide support in English at this time. 

Please see our Help Center article: How to restore a deleted board for more information on how you can restore boards that have been deleted. If you’re receiving this error, it’s possible that the board URL is incorrect that you’ve entered, so please be sure to double-check it. 

If you need further assistance, I’d encourage you to create a support ticket and we will be happy to help you out with your specific situation. Thank you! 

Доброе утро. Случайно удалила серию досок. Пробовала восстановить как в видео, но у меня нет кнопки "restore the board". Прочла что можно попросить администратора восстановить доски.

Hi @Anastasia111,

If you see the following message, it means that the board was deleted less than 30 days ago, hence can be restored, but you aren't its owner: 

If you are confident that you are the owner, please ensure you are signed in under the right Miro profile (in case you have a few). 

However, if you see the following message, it means the board was deleted over 30 days ago or together with the team where it's been located and, therefore, can't be restored. 

Здравствуйте. Исчезла доска с уроками. На доске надпись

Где открыть корзину, чтобы отменить удаление и восстановить доску?

Good afternoon. Please help, deleted a few boards from my account, please help to restore.

Здравствуйте. Для восстановления доски (это можно сделать до 30 дней после удаления), надо пройти по своей ссылке на эту доску. 

В открывшемся окошке надо нажать на текст 
Would you like to restore the board?

Dear Support Team,

Good day. While deleting a team, all my boards associated with it were also deleted. I kindly request your assistance in restoring these boards.

Dmitry Vinitsky wrote:

Dear Support Team,

Good day. While deleting a team, all my boards associated with it were also deleted. I kindly request your assistance in restoring these boards.

 

 

Дмитрий, здравствуйте!
У меня такая же проблема, вам удалось найти решение?

Dear Support Team,

I have absolutely the same problem as Dmitry Vinitsky. I’ve deleted a team, and my board was also deleted automatically. Please, help me to restore my board. 

My e-mail to be in touch:[removed due to security reasons]

Hi ​@DmEv,

Thanks for reaching out!

Please note that the email address is removed for public view to avoid security breach as it contains personal information. 

According to the article, here’s what to do if you encounter the error:

Make sure that you’re using the correct link to access the board. You can find the board link in your browser history or in your Miro email notifications.

If the board link is correct, the board was most likely deleted together with a team. Deleting a team leads to the removal of boards. Remember to export your boards or save board backups before deleting your team.

If you need more assistance, please share the board’s url link with supports.

Hope this helps!