Team Admin cant delete team Members

  • 20 January 2021
  • 3 replies
  • 216 views

Hi everyone, 

I have the question on how to delete users as an admin. 

i am a team admin (showed in the list of active users- and I am the only one). But I am unable (no three dots available to delete all other users) to delete users. 

I just saw that I am obviously (With the same email address) a member and a Team admin at the same time…

The fact is that I created this space and I want to keep it with my crowd. 

What to do? 

 

 


3 replies

Userlevel 7
Badge +6

@KimKlemke -

What Miro plan are you on? If this is a Team plan with only one Team in use, I’m wondering whether you’d need to be a Company Admin (not just a Team Admin) to do this…

Kiron

@Kiron Bondale

 

My company got a license donated: Educational plan, 100 members.

As the team administrator I cannot see how many licenses remain. I was told we got 100 licenses, but I can't see this number in the interface.

The interface shows me how many team members we got, but there's no button to remove members. Supposed people no longer are board owners, not active anymore etc: there's no button in my interface.

 

Is there a way to remove inactive team members?

For the educational license: is this relevant at all? The interface shows no cap on team members, is it there at all?

To answer my own question: Team Ownership was not transferred yet.

After transfer of ownership the Teams Profile now shows me the things I need:

the team size, the number of licenses left, and the option to delete members.

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