Hello!
We run into trouble regardless our Team Admin in our Board. Currently in our board there are Team Admin with inactive e-mail (he’s last log was on jan 18 2021). Can, please, someone from Support Team help us with change of Team Admin ?
Thank you!
https://help.miro.com/hc/en-us/articles/360020185799#h_01F010RXA0E1S9C0WFQYX75R6C
Free Plan
If you the team/workspace you are referring to is a Free Plan team, you can could a new Free Plan team and move all boards and users to that team. Once that is done, everyone could leave the other team, leaving just the old admin in that team. Note: If the current admin is the owner of any of the boards, which would block you from moving them, you can duplicate their boards and move the duplicates.
I would suggest that you then promote at least one other team member to the role of Team Admin.
I wrote a post with the steps to do this:
https://community.miro.com/miro-labs-113/article-taking-back-control-of-your-free-plan-team-7706
Hi Robert
Thank you for reply! If possible we want to save our workspace without moving it somewhere else.
Hi Robert
Thank you for reply! If possible we want to save our workspace without moving it somewhere else.
Hi Robert
Thank you for reply! If possible we want to save our workspace without moving it somewhere else.
If the support team is unable to help you, the steps I have listed above will get you to a state where you have a new team (which could have the exact same name as the current team), with any members you wish to add to the team, and any boards that you have in your current team.
You could even have this sole paid subscription holder create unlimited boards and share them with other users using the Visitors method, or Guests if you get the Business Plan.
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