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Answered

Miro is not sharing a page from laptop to Vibe Board device

  • November 15, 2024
  • 1 reply
  • 18 views

I am a customer support guy from Vibe. My customer hit below issue which I am not able to reproduce, seems only happens on their device - 

When typing in the share code for a Miro board from the laptop, the Miro app on the Vibe Board will flash, show the Miro logo, and then go back to the main screen. The browser on the laptop will
show that it is sharing but nothing happens on the board.

Could this be network related? I attacjed the issue video in below link, please help to check. Thanks!

https://5698963.fs1.hubspotusercontent-na1.net/hubfs/5698963/Customer%20Support/miro%20issue_vibe%20support.mov

Best answer by Eca

Hi ​@Max Ma,

 

Thanks for reaching out! 

 

As I do not have the device to test this out, I have your post converted into a support ticket so the team can investigate and provide you with a more accurate resolution. Please cehck your inbox for their response.

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Eca
Mironeer
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  • Mironeer
  • 1621 replies
  • Answer
  • November 15, 2024

Hi ​@Max Ma,

 

Thanks for reaching out! 

 

As I do not have the device to test this out, I have your post converted into a support ticket so the team can investigate and provide you with a more accurate resolution. Please cehck your inbox for their response.


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