Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,755 Topics
  • 22,777 Replies

6755 Topics

Robert Johnson
Robert JohnsonVolunteer Community Moderator
posted in Ask The Community

[INVESTIGATING] Talktracks unavailable for Visitors (i.e., unregistered users)

I just noted that unregistered visitors on a board with a Talktrack, i.e., someone not signed into a Miro account and accessing a board that is set to “Anyone with the link → Can view or Comment” cannot see any Talktracks in the Talktrack app panel.Note:If the visitor has Edit access, they can see the Talktracks in the Talktrack app panel. If the visiting viewer loads the board with a Talktrack share link, e.g., with “?playRecording=820067ee####” on the end of the link, the Talktrack does load and play.   Happening in Windows 10 and 11, 64-bit, in latest Chrome, Edge, Firefox.I have opened a Miro support ticket and will update this post as I learn more. 

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Robert Johnson
29 days ago
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Andrea BottiNew Here
asked in Ask The Community

Board disappeared as user deleted from team

Hi,I am an active Miro user and managing the company’s boards.As I deleted an user from the company Miro team (r.wardle@stantonwilliams.com) who has not been active for a long time, the board I was working on has disappeared and cannot be found at the old link.Could anyone advise on how this can be restored please.Thanks,Andrea

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29 days ago
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Cédric DevarenneNew Here
asked in Ask The Community

There is a Limit for embed preview thumbnail that are not showing in miro ?

There is a Limit for embed preview thumbnail that are not showing in miro ?I pasted many URL Links that became nice preview thumbnail but recently it doesn’t work anymore, it just paste the URL Link as a text not a preview thumbnail anymore, there is a limit for this feature ? I have to copy/paste images and make text link etc that is heavy and troublesome, do you guys have any solution please ? 

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29 days ago
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Joshua ANew Here
posted in Ask The Community

Deleting org chart content

Had creating a heirarchy for an org chart, Not sure how to delete this?  

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29 days ago
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Bien BaternaNew Here
asked in Ask The Community

Shapes and Line moving and adjusting every time I adjust the frame

 I never encountered this problem or bug before, but right now, every time I adjust the frame, the shapes and lines inside also adjust. Before, it did not happen to me. You can check out the attached image here. Before and after, I adjust the frame.BeforeAfter 

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1 month ago
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Jamie BedfordBeginner
asked in Ask The Community

Interactive Miro on Microsoft Teams Rooms (MTR) with touchscreen front-of-room display?

Is there a recommended way to interactively share a Miro board in a space that has a Microsoft Teams Rooms (MTR) A/V setup that includes a touchscreen monitor as a front-of-room display?I’m able to Share a Miro board in a Teams meeting, and can show that Board on an MTR, but even with a touchscreen display on the MTR I am not able to interact with the Board.(If sharing a Microsoft Whiteboard with an MTR, on the other hand, if shown on a touchscreen display then users in the room can edit the shared Whiteboard using their fingers or a stylus, and those changes are reflected in participants’ view of the Whiteboard. Using a Microsoft Surface Hub has a different experience, too, but since those are being converted to be MTRs by default in latest releases perhaps this will be a concern on those devices as well?)Thanks for any help you can offer!Cheers,Jamie

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1 month ago
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Jan EakinNew Here
asked in Ask The Community

When I reopen my diagram, the connection lines have moved. How do I stop this from happening?

I have been building a swimlane diagram with lots of nodes and connection lines.  All lines are currently the elbow type.  I’ve noticed when I close the diagram and open it later (even after logging out of Miro), the lines are stretched very high or very low….not at all where I left them.  They are still connected to the correct node, but this is making the diagram difficult for developers to follow.  I’ve even locked the lines and that has not solved the problem.  I’m finding myself spending too much time re-sizing lines.  Any ideas how to solve this?  

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1 month ago
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BetsyBlockCSUSBeginner
asked in Ask The Community

Ed Plan - invite as guest?

I’m trying to invite users as guests, and on an Ed Plan. I’m a team admin, and am getting confusing information about company admin (or not), but really need to enable inviting people as guests. I am able to change a role to guest once invited.  But that feels like a lot of extra steps. Thanks,Betsy

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Robert Johnson
1 month ago
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Carolyn6Beginner
asked in Ask The Community

Why can my team member not unlock objects on my Miro boards?

A person I am working with can’t unlock objects on my board - hoping someone can tell me why/what to change!I have a paid Miro Starter account for 1 memberThe board is created in my TeamI have added her to my TeamThe board’s share settings are set to “anyone with link can edit”She logs in using her email and shows as an editor on the board.She can move objects, but not unlockAny advice please!

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1 month ago
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GevorgNew Here
asked in Ask The Community

How to create 2 synced Boards on Miro?

I have two boards. I need a feature whereby changes made on the first board are automatically reflected on the second board. In other words, the two boards need to be synced. Is this possible?

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1 month ago
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mzamBeginner
asked in Ask The Community

card titles on safari not dispkyed. chrome ok

Kanban cards are great. Yet, since the recent display style update, some card titles are not displayed anymore in safari. On chrome, all’s fine. any workaround ? Fix ?ty

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ElvaMiro
Mironeer
1 month ago
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Andrew.MNew Here
asked in Ask The Community

Objects in Swimlanes Move

I have a flow across 4 swimlane rowsWhen I try to resize a swimlane it pulls down some of the objects in other swimlanes, not all objects and not always connected and i’m unsure how these objects are linked to prevent them moving.Does anyone know why these objects might be linked? 

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ElvaMiro
Mironeer
1 month ago
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Mike_spbNew Here
asked in Ask The Community

Board has been deletedd

Good afternoonI was creating a board, but today I noticed that it was missing. Standard options for restoring the board do not help. There is no possibility of recovery.There is no shopping cart in the profile either.Link to my board - When I try to access the board I see this screen. The board was created by me and I am its owner, however, I cannot restore it: 

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1 month ago
Nathan Alden Sr
Nathan Alden SrBeginner
posted in Ask The Community

Confusing Azure Cards app configuration UX

I recently had my Miro admin enable the Azure Cards app so I could install it. I installed it into one of the Miro teams in our corporate Miro account. Now I am trying to configure the app to connect to an Azure DevOps organization. However, I am seeing several strange behaviors.After installing the app, I see a screen asking me to connect my Microsoft account. I originally tried this and it seemed to work; however, after connecting, the second blue Connect button that connects to a particular ADO org remained disabled. I had a screen sharing session with my Miro admin. He was apparently able to connect his account, then connect the ADO org as expected. Now, here’s what I see on my screen (I redacted the actual org URL):  This entire app installation and configuration flow has been very confusing. I have several issues:Miro reports the app has been “installed” twice, but its configuration seems to be global to the team it’s installed in. What is the scope of the “Microsoft account” con

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1 month ago
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AdrADNew Here
asked in Ask The Community

Text disappears

Hello all,I mishandled something and now I have to select the text then to put it in black font for it to be seen. Otherwise after typing it’s transparent in the box, though the box doesn’t write “Type text”, making it clear there is something written, but unseen. This happened even in a new mindmap, and with new boxes. Can I please have help to fix this issue ? I may have just used a shortcut I can’t find back & can’t undo.Yours.

0
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1 month ago
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Julia LuninaBeginner
posted in Ask The Community

Miro app for Zoom won't load

 I downloaded Miro app for Zoom, logged in and this what it keeps showing. Tried logging out and loggin in again, updated Zoom to the latest version. Nothing helped. Is there a way I can intergrate Miro with Zoom successfully?  

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ElvaMiro
Mironeer
1 month ago
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Sara LarkinNew Here
asked in Ask The Community

Import from Sparx EA XML

Hello! Sparx Enterprise Architect is not a common tool, but it is used by my employer, and I’ve created several activity diagrams from use case steps. I found how to export an activity diagram to XML, but I don’t see any instructions on how to import the XML into Miro to generate an activity diagram with the same step descriptions. Any suggestions? Sara

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1 month ago
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MBauerBeginner
asked in Ask The Community

Guest editing on the business plan

Hello AllI searched but didn’t see a recent topic on this. I have the business plan, and I’ve created a few boards. I invited a developer i’m working with as a Guest with Edit privileges. He can see the changes I make to the board - however - if he makes changes (i.e. changes text on a wireframe) or adds a sticky note with a question, I cannot see them. When he refreshes his browser, his changes disappear on his end.  What am I missing here? ThanksMichael

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1 month ago
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Szymon JanowskiNew Here
asked in Ask The Community

Miro dashboard keeps loading, but boards are loading okay when accessed from the link

Hello, I just got my new MacBook, and I’m trying to access MIRO on it. On my old one, everything works fine. On the new one, I keep seeing the loading screen on the dashboard:I got the same in Chrome and the app. When I open the MIRO Board using the link, it loads okay. I tried to clean everything that I could in Chrome but failed. In the console, I can see some errors: The only thing I can do is open account settings. Again, everything looks okay.Do you know what I can do to fix it? 

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1 month ago
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JessicaJNew Here
asked in Ask The Community

Recommendations for Quickly Finding a Spot on the Baord

Hello! My teams do their primary project work on a Miro board on a daily basis for a couple months straight. This makes our boards quite large and it can be hard to for some to quickly find what we are currently working on. We use the ‘Follow’ feature to find someone already working in the board but wondering if anyone has any ways to Pin or shortcut specific areas of the board to make it quicker to navigate to them.

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1 month ago
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Mathieu ChaffardBeginner
posted in Ask The Community

Connect text between boxes and automatically fill them simultaneously ?

Dear Miro Community,As part of an online workshop I need to organize at work, I was wondering whether there was anyway we could connect two text boxes (in two different frames), so that when we fill in one of them, the same text is entered in the other connected box automatically ?I searched through the questions already asked on your forum, but did not find any previous topic addressing my issue.Thanks a lot in advance for your support.Cheers,Mathieu

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1 month ago
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MarkHewittBeginner
posted in Ask The Community

[Resolved] Connecting lines over swimlanes immediately disappear

This has just started happening - created a swimlane diagram and added a bunch of objects all interconnected just fine. Returned to it later and suddenly any time I tried to drag in a connecting line between two objects it immediately disappears. Only happens over the swimlanes. Swimlane diagram isn’t locked, cell resize auto or manual doesn’t make a difference. It still works to create a separate connecting line from scratch or duplication and drag it into place but obviously this is very slow. Any suggestions?Edit: Tested in both Chrome and Edge, and with a cloned swimlane diagram, a new one created from a template or as an object from the Diagramming menu, it happens in all cases.

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1 month ago
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Per MoneeoNew Here
posted in Ask The Community

Swipe left on MBP - throws me to the last website

When using two fingers to move around a Miro board it works great in all directions except for swiping to the left. When swiping left on the trackpad at mackbook pro, the browser (chrome) will throw you back to the previous webpage.Am i missing something here about the trackpad navigation?

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1 month ago
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MariykaBeginner
asked in Ask The Community

Microsoft Teams link integration broken?

Our company uses Microsoft Teams as our primary form of communication, so the Miro integration chat within Microsoft Teams has been super useful.  When you clicked the link in Microsoft Teams, it used to automatically open the board and drop your cursor over the relevant message.  However, for the past few months that feature has been broken, and now everyone just gets a popup that says “Sorry, the linked item has been deleted from this board” (even though the comment bubble has not been deleted).  There is a way to find the comment again via the Comments sidebar, but it is roundabout and annoying to do so.  Does anyone know a way to get the Microsoft Teams integration working again? The Miro integration in Microsoft Teams.  Normally you could follow this link and get redirected to the correstponding Comment bubble.The error popup that happens when you follow the link now. 

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1 month ago
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Hubert from HadeanNew Here
asked in Ask The Community

How to open Miro board from URL in Windows App?

Hey, I got shared Miro board URL with me, and I can open it in my browser. But I cannot find any option in Miro’s Windows App to open there this board from URL. Is it even possible, or for URL-shared boards I can view them only via Webbrowser?

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1 month ago
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