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Question

Password resets regularly on its own

  • 27 June 2024
  • 1 reply
  • 7 views

Every day i need to log in anew. Every day i need to reset my password.
I don’t get any password reset mails (when i can’t login, so nobody tried to reset it?), lack the ability to view the login history of my account and have 2 factor authentication enabled (unlikely malicious intent).

How is this happening every single day? I deliberatly tested this and chose the same password and i still couldn’t log in. At this point i rule out my user error.

Any ideas?

1 reply

Userlevel 7
Badge +12

@Patrick Böcker - Sorry, no ideas spring to mind, but I do like to point out to Community members that, if you have a paid Miro subscription, you can open a Miro support ticket by following these instructions:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

 

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