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Answered

Draw IO

  • 26 June 2024
  • 4 replies
  • 31 views

I lost my draw io miro board content. I can’t even restore it. Is there any way of getting it back?

Please help!

 

4 replies

Userlevel 7
Badge +12

@Dharamendra Ramsson - Yikes! Sorry to hear that!

Can you clarify:

I lost my draw io miro board content.

  • Did you open the board and it unexpectedly gone?
  • Did you delete it?

I can’t even restore it. 

  • Can you see an entry in the Board history: Activity panel, but cannot restore it? E.g.
  • Or, do you have a paid plan, and you tried – but we unable – restore a previous version of the board that contained the draw.io diagram?

Opening a Support Ticket

If you have a paid Miro subscription, you can open a Miro support ticket by following these instructions:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

Hi Robert,

 

Thanks for responding!

 

I was working on the draw io board, it froze and then everything was gone. I definitely did not delete it.

 

I have a paid plan through The Northern Alberta Institute of Technology, but the previous versions were empty too!

 

Dharamendra.

 

Userlevel 7
Badge +12

@Dharamendra Ramsson - Greetings from Regina, Saskatchewan /=S=/

Hmmm. I think your only hope for salvation is to open a support ticket and hope they can find it!

Yep! Done. Thanks!

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