Skip to main content

Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,834 Topics
  • 26,303 Replies
7834 Topics
M
Michael GouletBeginner
posted in Ask The Community
[RESOLVED] Arrows within a Miro container

I’m trying to use the Miro “Container” feature in some shapes and it seems promising. However, as I attempt to connect shapes within the container, the arrows disappear immediately.For example, create a “container” using the AWS VPC shape. Then add an AWS Lambda shape to it and an AWS SQS shape. Draw an arrow from Lambda to SQS and it immediately disappears.I can’t get that arrow to stick when connecting the two shapes. For now, I’m ditching the container feature and just using plain shapes. Anyone else have a workaround?Interestingly, I tried wrapping the container into a Frame to get this screen shot, and that won’t stick either. I have to sort of create the frame, then drag it around the container.

1336
A
8 months ago
J
Joshua ANew Here
posted in Ask The Community
Deleting org chart content

Had creating a heirarchy for an org chart, Not sure how to delete this?  

200
J
8 months ago
B
Bien BaternaNew Here
asked in Ask The Community
Shapes and Line moving and adjusting every time I adjust the frame

 I never encountered this problem or bug before, but right now, every time I adjust the frame, the shapes and lines inside also adjust. Before, it did not happen to me. You can check out the attached image here. Before and after, I adjust the frame.BeforeAfter 

360
B
8 months ago
B
BetsyBlockCSUSBeginner
asked in Ask The Community
Ed Plan - invite as guest?

I’m trying to invite users as guests, and on an Ed Plan. I’m a team admin, and am getting confusing information about company admin (or not), but really need to enable inviting people as guests. I am able to change a role to guest once invited.  But that feels like a lot of extra steps. Thanks,Betsy

313
Robert Johnson
8 months ago
C
Carolyn6Beginner
asked in Ask The Community
Why can my team member not unlock objects on my Miro boards?

A person I am working with can’t unlock objects on my board - hoping someone can tell me why/what to change!I have a paid Miro Starter account for 1 memberThe board is created in my TeamI have added her to my TeamThe board’s share settings are set to “anyone with link can edit”She logs in using her email and shows as an editor on the board.She can move objects, but not unlockAny advice please!

646
C
8 months ago
G
GevorgNew Here
asked in Ask The Community
How to create 2 synced Boards on Miro?

I have two boards. I need a feature whereby changes made on the first board are automatically reflected on the second board. In other words, the two boards need to be synced. Is this possible?

1310
G
8 months ago
A
Andrea BottiNew Here
asked in Ask The Community
Board disappeared as user deleted from team

Hi,I am an active Miro user and managing the company’s boards.As I deleted an user from the company Miro team (r.wardle@stantonwilliams.com) who has not been active for a long time, the board I was working on has disappeared and cannot be found at the old link.Could anyone advise on how this can be restored please.Thanks,Andrea

232
A
8 months ago
M
mzamBeginner
asked in Ask The Community
card titles on safari not dispkyed. chrome ok

Kanban cards are great. Yet, since the recent display style update, some card titles are not displayed anymore in safari. On chrome, all’s fine. any workaround ? Fix ?ty

362
ElvaMiro
Mironeer
8 months ago
M
Mike_spbNew Here
asked in Ask The Community
Board has been deletedd

Good afternoonI was creating a board, but today I noticed that it was missing. Standard options for restoring the board do not help. There is no possibility of recovery.There is no shopping cart in the profile either.Link to my board - When I try to access the board I see this screen. The board was created by me and I am its owner, however, I cannot restore it: 

230
M
8 months ago
Nathan Alden Sr
Nathan Alden SrBeginner
posted in Ask The Community
Confusing Azure Cards app configuration UX

I recently had my Miro admin enable the Azure Cards app so I could install it. I installed it into one of the Miro teams in our corporate Miro account. Now I am trying to configure the app to connect to an Azure DevOps organization. However, I am seeing several strange behaviors.After installing the app, I see a screen asking me to connect my Microsoft account. I originally tried this and it seemed to work; however, after connecting, the second blue Connect button that connects to a particular ADO org remained disabled. I had a screen sharing session with my Miro admin. He was apparently able to connect his account, then connect the ADO org as expected. Now, here’s what I see on my screen (I redacted the actual org URL):  This entire app installation and configuration flow has been very confusing. I have several issues:Miro reports the app has been “installed” twice, but its configuration seems to be global to the team it’s installed in. What is the scope of the “Microsoft account” con

6393
A
8 months ago
A
AdrADNew Here
asked in Ask The Community
Text disappears

Hello all,I mishandled something and now I have to select the text then to put it in black font for it to be seen. Otherwise after typing it’s transparent in the box, though the box doesn’t write “Type text”, making it clear there is something written, but unseen. This happened even in a new mindmap, and with new boxes. Can I please have help to fix this issue ? I may have just used a shortcut I can’t find back & can’t undo.Yours.

270
A
8 months ago
S
Sara LarkinNew Here
asked in Ask The Community
Import from Sparx EA XML

Hello! Sparx Enterprise Architect is not a common tool, but it is used by my employer, and I’ve created several activity diagrams from use case steps. I found how to export an activity diagram to XML, but I don’t see any instructions on how to import the XML into Miro to generate an activity diagram with the same step descriptions. Any suggestions? Sara

1660
S
8 months ago
M
MBauerBeginner
asked in Ask The Community
Guest editing on the business plan

Hello AllI searched but didn’t see a recent topic on this. I have the business plan, and I’ve created a few boards. I invited a developer i’m working with as a Guest with Edit privileges. He can see the changes I make to the board - however - if he makes changes (i.e. changes text on a wireframe) or adds a sticky note with a question, I cannot see them. When he refreshes his browser, his changes disappear on his end.  What am I missing here? ThanksMichael

364
M
8 months ago
S
Szymon JanowskiNew Here
asked in Ask The Community
Miro dashboard keeps loading, but boards are loading okay when accessed from the link

Hello, I just got my new MacBook, and I’m trying to access MIRO on it. On my old one, everything works fine. On the new one, I keep seeing the loading screen on the dashboard:I got the same in Chrome and the app. When I open the MIRO Board using the link, it loads okay. I tried to clean everything that I could in Chrome but failed. In the console, I can see some errors: The only thing I can do is open account settings. Again, everything looks okay.Do you know what I can do to fix it? 

433
S
8 months ago
J
JessicaJNew Here
asked in Ask The Community
Recommendations for Quickly Finding a Spot on the Baord

Hello! My teams do their primary project work on a Miro board on a daily basis for a couple months straight. This makes our boards quite large and it can be hard to for some to quickly find what we are currently working on. We use the ‘Follow’ feature to find someone already working in the board but wondering if anyone has any ways to Pin or shortcut specific areas of the board to make it quicker to navigate to them.

642
J
8 months ago
M
Mathieu ChaffardBeginner
posted in Ask The Community
Connect text between boxes and automatically fill them simultaneously ?

Dear Miro Community,As part of an online workshop I need to organize at work, I was wondering whether there was anyway we could connect two text boxes (in two different frames), so that when we fill in one of them, the same text is entered in the other connected box automatically ?I searched through the questions already asked on your forum, but did not find any previous topic addressing my issue.Thanks a lot in advance for your support.Cheers,Mathieu

3234
W
8 months ago
M
MarkHewittBeginner
posted in Ask The Community
[Resolved] Connecting lines over swimlanes immediately disappear

This has just started happening - created a swimlane diagram and added a bunch of objects all interconnected just fine. Returned to it later and suddenly any time I tried to drag in a connecting line between two objects it immediately disappears. Only happens over the swimlanes. Swimlane diagram isn’t locked, cell resize auto or manual doesn’t make a difference. It still works to create a separate connecting line from scratch or duplication and drag it into place but obviously this is very slow. Any suggestions?Edit: Tested in both Chrome and Edge, and with a cloned swimlane diagram, a new one created from a template or as an object from the Diagramming menu, it happens in all cases.

83222
M
8 months ago
M
MariykaBeginner
asked in Ask The Community
Microsoft Teams link integration broken?

Our company uses Microsoft Teams as our primary form of communication, so the Miro integration chat within Microsoft Teams has been super useful.  When you clicked the link in Microsoft Teams, it used to automatically open the board and drop your cursor over the relevant message.  However, for the past few months that feature has been broken, and now everyone just gets a popup that says “Sorry, the linked item has been deleted from this board” (even though the comment bubble has not been deleted).  There is a way to find the comment again via the Comments sidebar, but it is roundabout and annoying to do so.  Does anyone know a way to get the Microsoft Teams integration working again? The Miro integration in Microsoft Teams.  Normally you could follow this link and get redirected to the correstponding Comment bubble.The error popup that happens when you follow the link now. 

741
G
8 months ago
E
Elena TimkinaNew Here
asked in Ask The Community
Goals Map (Tree)

Hey everyone! Can you help me pls - how i can add dates to every goal on mu Goals Tree Map?? Really appreciate the answer 

140
E
8 months ago
C
Carla RGUNew Here
posted in Ask The Community
Large scale printing / frame templates

Hi - I have a very large board that I want to print out but the custome frame option results in text that’s too small to read when printed out, despite being a vector pdf. I can use the A4 frame template to export a section of the board and that is legible when printed, but how can I create a larger frame - A2 would be great. Thanks

370
C
8 months ago
I
Ishika JainBeginner
asked in Ask The Community
No of comments in a project

Is there any limit on the number of comments we can put in a project? Our team is planning to work on a project and we wanted to know this.

30
I
8 months ago
C
CHANG ZHENGNew Here
asked in Ask The Community
access pasted link of another board in a board IOS

 click/tap into a link pasted module of another board.can’t get access into it. Having problem with iOS both app and browser,And it has no problem on PC.

100
C
8 months ago
G
GumruNew Here
asked in Ask The Community
Eliminated everything

I accidentally deleted my page, meaning I can't even see my profile with boards and named another person as the new owner.Like I handed over my page to a participant. How can I get everything back?

71
Robert Johnson
8 months ago
J
Juan PeraltaNew Here
posted in Ask The Community
DOES DELETING ON MAC ALL FILES INSIDE THE REALTIMEBOARD DELETE YOUR ENTIRE MIRO INFO?

HELP !!!!!WHAT I DID: On the MAC there is a folder called Realtimeboard, I deleted all files as indicated in the Miro instructions.BACK GROUND TO THE PROBLEM: I was having problems on Mac Miro App, that boards were not loading and not able to duplicate boards to the right, as the three dot menu was deactivated. And the screen would show “Try reloading page” or something like that. Online was similar. I did all suggestions:Chrome delete cache In Desktop app “Help / Reset Application data” AND DELETED all files in ~/Library/Application Support/RealtimeBoardSITUATION AFTER I DID THE ABOVE: Now, i do not get to see the projects files even online. It is blank!!!!!! I will pay whatever to get this back, we are in the middle of a company acquisition and all our work is in there.Weird is that I created another account, blank (2nd account), and in there all shows up normal online. I did not try it on the desktop app because it works online. So, that takes away any doubts about VPN, IP address,

371
Robert Johnson
8 months ago
T
TriciaBeginner
posted in Ask The Community
I've lost my attention management controls in ONE board

In this one board (See pic) i seem to have lost my attention management controls.  I cannot see my avatar, the reactions button or the hide collaborator’s cursors button.  Can someone tell me how to get these back.  I ma running a series of workshops in this board and really need to be able to bring people to me... I am the owner and creator of the board, and it is the only board in my account where this is happening.  Ive rebooted MIRO and my computer multiple times and it is still happening. Appreciate any guidance anyone can offer!  THANKS!  

432
J
8 months ago
Terms & Conditions