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Subscription failed to cancel

  • November 28, 2025
  • 1 reply
  • 4 views

Hello!

I keep seeing the message "Subscription failed to cancel" when I try to cancel my subscription. Every day, the system is attempting to charge my card, and I am being charged fees for unsuccessful transactions. However, I am not able to cancel the subscription myself. What should I do to stop these charges and successfully cancel my subscription? Please help me resolve this issue as soon as possible.

Thank you!

Best answer by Eca

hi ​@Kot thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.

1 reply

Eca
Mironeer
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  • Mironeer
  • Answer
  • December 2, 2025

hi ​@Kot thanks for reaching out! I have your case converted to a support ticket. You should receive a response shortly.