Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,751 Topics
  • 22,761 Replies

6751 Topics

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Alida DucatNew Here
posted in Ask The Community

Create Folders

With various work streams and services within our business, we really need to be able to group board into folders. When will this feature be released?

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Kiron Bondale
1 year ago
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AssteriksNew Here
asked in Ask The Community

Bring everyone to me not working since I created a miro account

I was invited by a co-worker to a miro board in his own space. When working together, I could use the feature “Bring everyone to me”.Then I thought it might be a good idea to create a miro account on my own. But since then I cannot use this feature anymore. It says “only available for team members”. It doesn’t help to log off neither. I don’t understand the sense of this and I really would like to know how to restore my ability to bring everyone to me in this collaboration.Any help ist highly appreciated. Thank you very much!

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Robert Johnson
1 year ago
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Darren GeaneyNew Here
posted in Ask The Community

I have some questions on the Miro Academy

Hi, I am a current user Miro and I have a few questions on the Miro Verified badges that a Miro user can attain.Having looked at the Miro Academy there are several courses that are available to Mio users.I was hoping if you could help me with the questions below:Could you provide a summary of the content of the following courses: Miro Essentials Mapping and Diagramming Collaborative Meetings Client Collaboration Miro user support Is there a cost to complete the courses detailed in the previous bullet point? Does a user need to create a Miro account to complete the courses detailed above? I find Miro to be hugely beneficial in how I work, and any information you could send me on would be much appreciated. RegardsDarren

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1 year ago
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qzo4Beginner
posted in Ask The Community

board is viewable but not editable on andoid devices

I’m unable to write or draw on the board. When I try to draw, I just move around the board. My students which use android devices are stuck with the same problem. 

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1 year ago
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Camilla Gazmuri-SymmesNew Here
posted in Ask The Community

Bold text not working on MIRO website

Heya, I can’t seem to get the bold text to work when using the MIRO website. It has worked before, I’m not sure what has changed. I tried removing all my cookies and also loading in an incognito window but I’m still having the problem. Just be clear: I write something, I etiher do (Ctrl + B ) or click on the B icon, and the text appears to stay the same. Also when checking on other people’s computers, they can see things in bold on MIRO that for some reason I can’t see on my computer. Please can you help me with this?Best wishes,Camilla

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1 year ago
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Jonas LewinNew Here
posted in Ask The Community

How can I change the emails from Spanish to English?

All emails / notifications that I receive are always sent in Spanish. I need to change this to English, but I can’t find out how. My profile is setup to use English.Profile with language set to English​​​​  

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11 months ago
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lisssberry111New Here
posted in Ask The Community

Не работает доска

Здравствуйте! Уже 3-й день у меня не может прогрузиться панель инструментов. Из-за этого не могу работать в доске. Не подскажите, как решить эту проблему?

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11 months ago
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LianaBKNew Here
posted in Ask The Community

Не могу редактировать доску

Не грузятся инструменты уже несколько дней, хотя у моих учеников всё в порядке. Доску обновляла, удаляла и загружала заново, ничего не помогает. Не могли бы вы исправить данные проблемы.I am not able to edit my boards, tools are not working. I tried to delete an app and upload it again, it did not help. Please, could you fix this problem or explain what is wrong. My students can edit the boards though.

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1 year ago
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Aya AbuovaNew Here
posted in Ask The Community

не могу редактировать доску

Одна доска стала недоступна для редактирования, после того как Миро добавила доску для меня, хотя не я ее добавляла. Как ее удалить и вернуть старую доску для редактирования?

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1 year ago
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ReidBeginner
posted in Ask The Community

Corrupt lost image

3rd time posting.. nothing like showing a potential client some images on miro, only for them not to load.When will Miro fix this, when will this application be reliable for professional use?It’s embarrassing, I don’t think I can handle the stress of trying to rely on this program during critical moments, might have to find alternative if anyone can suggest something.

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Robert Johnson
1 year ago
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ZackPinskyNew Here
posted in Ask The Community

Endless buffering; board is viewable but not editable on Chromebook

Board loads but side panels are an endless buffer, making it impossible to edit. I’ve tried incognito, disabling extensions, and restarting. It works on my mac, but not chromebook and it worked on my chromebook just last week. Please advise, thanks.(Note white rectangles with the gray buffers in this screenshot: https://imgur.com/a/wLvqhsV)

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1 year ago
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Irina TsygankovaNew Here
posted in Ask The Community

Не грузится доска

Добрый день! Бесконечно загружается доска. Не могу редактировать и вносить изменения.

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7 months ago
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Yulia MakarovaNew Here
posted in Ask The Community

My panel with the instruments can't get downloaded

I was using my board when suddenly all part of the board with different icons (like pencils, texts, rubber) got blurred and never showed again. I’ ve restarted everything several times. Nothing has helped.  

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1 year ago
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Jeff McKennaNew Here
posted in Ask The Community

Miro not loading a board with strange error

this error on Mac OSX 13.2.1 with latest Mac app running.  Starting the board from a shared board URL.  It works on some machines.  We have tried Firefox, Chrome and Safari.  They all give this error and we can not get to the board.  Miro on browser(s) gives the same error.  The error code listed above does not help.  We have tried many times. flushing, new versions, etc.It appears to me to be some OS dependancy or state. Since if it does this it keeps doing it but not on another machine.  We have also tried various shared URLs and none work if one does not work. While they work on other machines.Thanks for the help. BTW, if I go to the homepage, miro works fine.  I just can not ever load the board I want.

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1 year ago
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BüsraNew Here
posted in Ask The Community

Copy board permission is missing in share settings

HiI’m on a consultant plan and I want my client to be able to copy the board. But when I go to Share → Share settings → Permissions the option “Anyone with the link” under “Who can copy board content” is missing. Does anyone know why and how I can change this?Appreciate your help, really, I’ve looked up every help page but it’s really simply not there. Thank youBüsra 

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1 year ago
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jonmrichNew Here
posted in Ask The Community

Boxes in the "Opportunity Solution Tree"

I’m testing out the "Opportunity Solution Tree", which seems to work perfectly for my use case.HOWEVER, I’d like to have borders around the different opportunities, but there doesn’t seem to be a way to add a border. See screenshots.  

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Robert Johnson
1 year ago
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Mike PattonBeginner
posted in Ask The Community

User inputs that drive text on locked objects? - Like Smartsheets

Hello Miro Community! I’ve spend some time creating a nice graphical timeline chart to frame out my 3 month onboarding plan at a new company. I kept it abstract with the intention to use this chart to track onboarding progress for future hires. (Love the graphical aspects of Miro)As miro is not a tool we’ve accepted yet, and have been trained on (more like my personal favorite tool), I’d like to keep this template as dummy proof as possible until it gets adopted.Ideally I’d like to:Lock the graphical template so it cannot move or be edited Have a separate user-input section on the left of the template Automatically have the user-input text fill out the text on certain objects in the template Is this currently possible? If not, I believe it would be a great feature that would compete well with smartsheets*. (I like your interface waaaay better, and I have no need for the complexity/gantt that drives what they do). 

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1 year ago
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marineormaloNew Here
posted in Ask The Community

Impossible to get into Miro

Hello everyone, Happy to join this community. I just updated the version of my MIRO and now I can't get to my boards. I work on my I-PAD. I just see a blank screen. What do you advise? Thank you in advance for your kind help. 

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1 year ago
Yasushi SHOJI
Yasushi SHOJIBeginner
posted in Ask The Community

[RESOLVED] Auto layout with arrows

Auto layout works nicely on many objects but doesn’t seems so on Arrows.Moreover, it removes arrows selected and left only one.  I can see screen flashing and some message on the board.Does anyone see this?Here is the steps to reproduceOpen new board Create an arrow Copy and paste it multiple times Select arrows Grab the “auto layout” knob and move aroundThis is on Chrome v110.

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Yasushi SHOJI
1 year ago
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Benni R.Beginner
posted in Ask The Community

Tables are gone and replaced by Wireframes named "untitled chart"

Today I realized that in my Miro board (free) many of my tables are gone. Instead, in the location where the tables had been, I can now, by selecting the area around the supposed table, see a “Wireframe” (just the border of “nothing”) which is named “Untitled chart”. But no table is visible. In the board history, I can see an edit of a “table2x2widget”, but when I select this change, it just marks this empty wireframe.It seems to me that this was some kind of “special” table (although I wouldn’t be able to explain, what was so special), because even tables created in 2021 (and not changed afterwards, but copied in the following years) are gone.Does anybody have similar issues? 

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1 year ago
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Jason WNew Here
posted in Ask The Community

Payment via GiroPay or Bank-Account

Greetings.I am not able to pay via “Invoice”, because I don’t want to pay yearly.But I don’t have a credit-card, so I am not able to pay that way.I would like to pay with “GiroPay” or “Klarna” or other providers which provide payment via bank-account.

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1 year ago
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christian baumgartnerBeginner
posted in Ask The Community

Download permission

My board users (students in a lecture) without registration have no permission to download pdfs, that are integrated in the board. Where can I change that? thanks a lot, Christian

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1 year ago
Leonid
LeonidBeginner
posted in Ask The Community

It's hard to select a cell in a table

Hello,I want to highlight the month in the table with one color, but I can't select all the cells in the month, I have to select every cell. This function is made very uncomfortable. Can you please tell me how to select all cells in a month horizontally to color them all at the same time?Thank you

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Leonid
1 year ago
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Christina FaheyNew Here
posted in Ask The Community

Anonymize Users

For some Agile ceremonies, we allow a level of anonymity. It’d be nice to have an option to not just hide collaborators, but to set the board to anonymize collaborators to something like the Guest creative names even for licensed/non-guest users. An example for my team is for retrospectives, we use Azure Dev Ops because it allows anonymous posts, but I would like to be able to use Miro.

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Kiron Bondale
1 year ago
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Prestige AdminNew Here
posted in Ask The Community

Monday.com android and Miro Integration

Hi, there.My Monday.com Android ap was working very well with Miro integrated but suddenly I am getting an error message that I should reinstall the Miro app so my team can use it.  I done this several times, reinstalled Monday.com ap on my device but continues to persists.  Any assistance would be appreciated! Tx. Bruce 

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1 year ago
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