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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,691 Topics
  • 25,941 Replies
7691 Topics
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Patty BoersNew Here
asked in Ask The Community
References Miro On prem

Dear community members, Are you aware of any other customers using miro who is able to talk about the different options about being able to set up Miro safely / properly / on premise.My customer now frequently use Miro boards via Vmware which is going to be too much in the long run.Now they are investigating how they as organization could set it up theirselves, but the account structure and how to set it up is not clear for them.How can I find out how other customer are  doing is and how my customer could organize it? Are you aware of any customers who can speak about this and wish to speak to this customer. Thanks a lot and looking forward hearing from you.Best,Patty 

5221
Kiron Bondale
3 years ago
Stéphan Lam
Stéphan LamBeginner
asked in Ask The Community
I have a consultant plan, want to give access to someone else with a consultant plan

He there,I have a consultant plan, and I want to give access to a few boards to someone else with a consultant plan. We both have an account, so that should be possible? But how?I hope someone can help us. 

674
Stéphan Lam
3 years ago
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ingrid kandelmanNew Here
asked in Ask The Community
Remove members : no context menu

Hi everyone, i’ve tried to delete members from my team tu upgrade my membership, i went to Team settings > Active Users tab. But not context menu for the team members so no way to choose Delete from team:….If anyone can help. Thank you so much. Ingrid

882
Robert Johnson
3 years ago
Connor Forsyth
Connor ForsythBeginner
posted in Ask The Community
Miro with IPad Pro (first generation 2015) sketching - slow, delayed, lagging. How’s the performance on new IPad Pros?

I’m using a 5 yr old IPad Pro as my sketching tool in Miro.This is all I use my IPad for, however I’m noticing that sketching often starts lagging on Miro, which is leading me to think about upgrading to a newer model.Does anyone notice performance issues on the new IPads with Miro?

1850
Connor Forsyth
3 years ago
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Mike HundermarkBeginner
asked in Ask The Community
Share a board with individual members - not collaboratively

Hi everyone….I have been using the AWW app (recently acquired by Miro) for a while now in my Science classes to encourage collaboration and participation. It has an option which allows me to share a template board with each of my students so that they work on their own individual board (no collaboration). AWW calls this an “assignment”. I can then go and open each of my students boards to see their progress. Is there a similar facility in Miro?Thanks-a-mil for your assistance with this!Kind regards,Mike 

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3 years ago
Alessandra Filippetti
Alessandra FilippettiBeginner
asked in Ask The Community
Helpful Resource Tips for Beginners

Hello everyone!I am a trainer and coach and I would like to start using Miro for my courses in Virtual Room with the Zoom platform and also taking advantage of the Zoom Breakout rooms mechanisms.I just took a first look at Miro and therefore I don't know it at all yet: could you suggest me some useful resources to start with to better understand how it works?Thanks!Greetings from a desperate beginner! 

6087
Robert Johnson
3 years ago
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Patricia SiglerBeginner
asked in Ask The Community
Changing board ownership

Hello,I am a teacher and have a free account. I use miro in my class and have students set up whiteboards as part of a team project. I am preparing for a new class and would like to clean up my account. I’d like to keep many of the boards as examples and delete the others. Many boards are empty and I think they were set up by mistake, these are all called “My First Board.” I’d like to delete these to make room for new ones. I am the owner of the account but the students are the owners of the boards, including these empty ones. How can I delete these boards? Thank you for your help!

20784
P
3 years ago
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Lisa WeigslbergerNew Here
asked in Ask The Community
Display suddenly shows everything (but the board content) in large style

Hello there,I’m new to the community :) I hope you can help me with my problem. After inserting a kanban template to my board, everything suddenly appears in huge size: toolbars, title etc. Its not a computer issue, as every other tab and window is still in normal size, just the miro environment suddenly shows everything in large. Does anybody know how to change the settings? Thanks in advance! Lisa  

742
L
3 years ago
mlanders
mlandersExperienced Community Member
posted in Ask The Community
Embedding youtube videos doesn't work like before

Hi,the function that a youtube video can be played directly without the whole descripton does not work anymore:Now:  like it worked before: Michael

2746
Robert Johnson
3 years ago
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mediawaveNew Here
posted in Ask The Community
How can i play a youtube video in Miro?

Hey there, how can i play an embeded youtube video in the miro session?So i am able to play the video for myself, but how can i play the video so every participant is seeing it on their screens?

16825
Robert Johnson
3 years ago
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OcramioNew Here
posted in Ask The Community
Random images/post-it

Do you know if there is a plug in (or other mode) in Miro to randomly show an image (or other object in Miro)? It would like randomly shown an image (chosen at random from a predetermined group) in a specific place in the Miro Board (always the same position) or linking, always randomly, to one of the images/objects placed on the board. Thanks!

1541
Kiron Bondale
3 years ago
S
Stefan WöhlBeginner
asked in Ask The Community
Sticky Note Pre Setting?

Is it possible to change the presetted quadratic Sticky Note to the rectangular? I use that one more often and so I have to change it every time (except of course I duplicate a rectangular one), and would like to spare me that effort.Thanks and have a good day,Stefan

1111
Robert Johnson
3 years ago
Alessandra Filippetti
Alessandra FilippettiBeginner
asked in Ask The Community
Timer and Voting features for free plan

Hello everyone!One question: are the Timer and Voting features available only in the paid plans or also for the free plans?Thank you!

4903
Alessandra Filippetti
3 years ago
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CrooleedNew Here
posted in Ask The Community
Import Miro Cards to Asana

I was just wondering if it was at all possible to import cards from Miro into Asana?I have already linked the accounts and am able to get cards in Asana ported over to Miro, But I want to be able to do the reverse. Is this possible?

531
Marina
Mironeer
3 years ago
K
Klaus BeckerNew Here
posted in Ask The Community
Miro data protection (GDPR) - 24 links from miro app to internet

Wow! Really??My firewall gave me 24 warnings directly after starting the Miro app on macOS (please see list at the end).My first impulse is to choose NO for all and deinstall this greedy application immediately...Of course there are a few sites that has to be called, when ever I decide to install an external app, but even in this case, there is no need to contact all of them right from the beginning. googleanalytics and doubleclick are known for collecting very much data from users surfing the internet. Normaly I can manage this in my browser settings or I am getting data protection popups at the beginning where I can decide what is o.k. for me and what is not.But in this case I am using the miro Application not a website!!And nobody without a better firewall would even notice that the miro app is contacting 24 sites and might be sending personal data to third parties. I did not check them all for what they are doing.Bottom line: instead of storing my prefs like language, fonts etc. lo

3043
Marina
Mironeer
3 years ago
C
Craig AnsellBeginner
posted in Ask The Community
Help...Students cant download PDFs??

HI, I am a board owner and running a training session using MIRO.  We have some imbedded PDFs in the board, which in the past people have been able to select and then just choose the arrow to download, however now they cant and they just get a grey arrow?  I have looked at some topics on here and they say to change the permissions to “Anyone with Board Access” but I dont have that option?  Any ideas as this is vital to our sessions!!!! 

824
Robert Johnson
3 years ago
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BrandonViramontesNew Here
asked in Ask The Community
How can I erase only a certain part of a figure?

Hi, I’m new to Miro.Previously I used Awwapp, I have a question, I could not find a way to erase only a fragment of a line or a figure as a Awwapp.  when the eraser touches the figure it is completely erased.  is there any way to delete without deleting the whole figure?Attached image to explain:  

13492
B
3 years ago
M
MikeBlythNew Here
asked in Ask The Community
How to link grouped items

I want to be able to add a caption to items with links, but when I group the caption with the item, the links disappear. The user has to double click on the item to select it within the group before the link appears. Is there a way to add a link to the group as a whole so that is not hidden? 

2161
Robert Johnson
3 years ago
D
DJ (Dayyan James)New Here
posted in Ask The Community
Voting options greyed out for users

My team reported issues on a voting session we had today.I have prepared a voting session in advance that was limited to cards in a certain section of the miro board, but when it came time to vote, some of the cards were greyed out for the voters.I recreated the voting session on the fly, but users still reported that some of the cards were greyed out.Has anyone else had this experience? What can be done to troubleshoot it?Note:The cards were all within the area defined for the voting All the team are licenses full members 

1412
N
3 years ago
D
DukeNew Here
posted in Ask The Community
'Last modified by' should only include ACTUAL changes made to the sticky note.

Last modified by: should only note the actual CHANGES made to the sticky note. NEW field idea:Last MOVED by.  This can cause miscommunication among team members. Editing someone else’s sticky note then having someone MOVE it would mask the identity of those who actually EDITED the note!

8186
Dirk Schollbach
3 years ago
Alessandra Filippetti
Alessandra FilippettiBeginner
asked in Ask The Community
Copying Frames from different Templates to a new Board

Hello everybody,I'm starting to use Miro now so sorry for the stupid questions.I need to create a board that contains frames copied from different Miroverse templates.But already with the first Template I can't understand how to copy the frame and its content to my target board.I can't find a select, copy and paste command for the Frames.Can someone help me?Thank you!

25694
Alessandra Filippetti
3 years ago
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Ken HoganBeginner
asked in Ask The Community
Spread Frames or PDFs

Is there a way once you place a multi-page PDF to spread them create greater margin or gap between for markup and notes?  What if frames are created for each?

1182
mlanders
3 years ago
honkenen
honkenen
asked in Ask The Community
Lock frame size

Hi, I have a question.I would like to have a 3x3 Matrix where I can drag and drop items and sort them.By using frames that is possible to some extent. It will automatically snap the card to the first position and then next, starting from upper left. I would like to have the possibility to drag a card to another position first.I tried to create 9 frames, so that only one card can be snapped into a frame.That works if you don¨t try to add another card into the same frame. If I do that the frame size increase to fit both cards. Is it possible to avoid that, byt locking the frame size. The lock function only helps me to not move the frame.I can have a picture in the back with guiding lines =“frame” for fixing this, but I like to use the snap function in this case as well.  Is there a way to fix this or another workaround?It would be better if the second card will be snapped over the other card than changing the frame size in my exercise.  

2011
Robert Johnson
3 years ago
Rich Nadworny
Rich NadwornyBeginner
asked in Ask The Community
Default select tool instead of hand

in every Miro board I create, the hand tool (V) is the default instead of the select tool (pointer) which causes great and unnecessary confusion for participants, especially new users. Can I force the boards  to default to the select tool? Thanks in advance, Rich

23022
Rich Nadworny
3 years ago
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CindiABeginner
asked in Ask The Community
Adding onto Process template

I started creating the storyboard for a course I am designing using a process map template, but I can’t figure out how to add more stages- I will need quite a lot. Thank you!cindi

2654
C
3 years ago
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