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Ask the Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,985 Topics
  • 30,079 Replies
8985 Topics
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Andriy ZhylenkoContributor
posted in Ask the Community
Custom attributes for Mindmap node

I want to be able to have additional attributes of a mindmap node (e.g. external ID; multiple URLs to requirement specification, design, test plan, etc.; select menú that lists company's departments) and view/edit them on Miro UI after I create a new item in Mindmap.  Is there a plugin or smth to do this?

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Kiron Bondale
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FazilCNew Here
asked in Ask the Community
Delete Teams

Hi,I have two teams associated to my company email :Team A : i am paying Miro AccountTeam B : My company is paying the account I have cancelled my subscription on Team A and i would like to delete Team A that is associated to my company email.How can i do it.ThanksF.  

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Robert Johnson
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Todd AmbroseBeginner
posted in Ask the Community
Signing a PDF

Is there a way to sign a PDF that has been uploaded and marked up in Miro?  I’m looking for something similar to the digital signature in Acrobat.Ideally i want to document approval before exporting it to a PDF.

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Marcela DamaschkeBeginner
posted in Ask the Community
Main differences between Miro browser and Miro desktop app regarding security?

Hi all,in our company we are using the Miro desktop app for Windows. Our security colleagues told us that we need to deactivate this app due to security reasons, as it is quite old and not as secure as the browser version. Can you tell me what are the main differences between the desktop app and the browser version from a security point of view? We noticed that the app version which can be downloaded for Windows is from 2017. And are there any disadvantages for the users when this app is disabled?Thanks and best regardsMarcela

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Kiron Bondale
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Al ShallowayContributor
posted in Ask the Community
I am always accidentally drawing a line between two objects - is there a way to shut this off?

I am not actually sure what I do but many many times I am moving my cursor, select an object and instead of the object being highlighted I have drawn a line between two objectives.It seems to me it should ask me if I’m trying to add lines, but apparently Miro is anticipating what I want to do (a bad UX idea IMO).  Anyway, is there an option to shut this off and only draw connectors when I ask it to?

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Olga KazNew Here
posted in Ask the Community
Can't add team member with 0--1.team domain

Hi! I think Miro doesn't like the domain name of your company 0--1.team I tried adding mails of my teammates (0--1.team). For some reason, Miro does not accept our email addresses. Could you please help us with it ?Also could not find support to send this issue to. 

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Kiron Bondale
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Matthew OatesNew Here
posted in Ask the Community
Miro documents showing up as "untitled" in Google Drive

I recently installed the Google Drive integration for my GSuite (enterprise) account. I can create Miro docs inside GDrive, but once Miro launches and I change the name of the document in Miro, this is *not* reflected in Google Drive. The name of the document in Google Drive continues to show up as “untitled”. I would have expected the name I gave the board in Miro to be reflected as the name in GDrive. Here’s a quick Loom video of the issue. I hope I’m just missing something:  

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Mironeer
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sofia_tothNew Here
posted in Ask the Community
Miro Workshop recordings

Hi, I joined a workshop by Miro (Clear Pitch: Basics of Building Your Pitch-Deck, by Techstars) but I would love to watch the recording.Anyone knows where I can find it?Thanks!

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Colleen Curtis
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Stephan EliasNew Here
posted in Ask the Community
Link sticky notes to each other by clicking on a sticky note to jump to the related one

I am not sure if there is such a feature to link sticky notes to each other. I am not talking about connecting them with arrows. For example, if you create sticky notes or diagrams, it would be nice to have an embedded link when clicked, the screen moves to the connected sticky note on the board that might be far from the one you clicked. 

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Kiron Bondale
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Chandrashekhar RamanNew Here
asked in Ask the Community
Upgrading to Miro Team with an India Credit Card

I am trying to upgrade my account to Miro teams using my Indian credit card. Seems that the RBI (banking regulator in india) regulations need the transactions to be authenticated with 2FA because of which the stripe transaction is failing. This issue seems to have been reported by a few other users recently. Much appreciate any pointers on how to proceedregardsCs

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Alyona
Mironeer
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Play StudioBeginner
posted in Ask the Community
unable to share the board with guests outside the organization

We are unable to share the board with guests outside the organization. They can't edit. Any idea how to solve it?

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Robert Johnson
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Scott Michael FennNew Here
asked in Ask the Community
Saving files locally only?

Can I choose to save files locally, using the web version, without the file being saved on Miro servers?

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Tuaan TuaanNew Here
posted in Ask the Community
The full text I type doesn’t appear in the box until I press Enter

When I try to type some text, the full text I type doesn’t appear in the box until I press Enter. Could u give me a hand pls. Thanks so much!  

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Robert Johnson
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Alexandre VilarinhoBeginner
posted in Ask the Community
Can´t use the Pyramid Diagram Template

I´m trying to use the Pyramid Diagram Template (https://miro.com/templates/pyramid-diagram/), it seams to be available, and apparently there is no restrictions to use it.Is there any problem with it? is there any restriction to use it?I´m using a free account and I also asked someone with a payed account, and both of could not use it.I really would like to use the Pyramid Diagram

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Transformation OfficeNew Here
posted in Ask the Community
Team Subscriptions - Seats vs. Guests

Hi Everyone.I recently set up a team Miro account as a temporary collaboration tool for my team (while we select our longer term organisational tool). As I am paying for this personally I was surprised to find that everyone who’d participated in my teams facilitated workshops has been made a team member (increasing the monthly bill by over £160). I had expected to be able to allow users into boards as visitors rather than having to pay for every person who participates in any session, as this will quickly become unaffordable for an individual. Have I missed a trick or is this tool inappropriate for my needs (and bank balance)?Many Thanks,Becky

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Robert Johnson
Henrik Ståhl
Henrik StåhlMiro Hero
asked in Ask the Community
Moderator approval of comments in the community? 🤔

Hey community!This happened to me today when I tried to publish a comment in this post:Is this expected or a bug? Maybe @Marina knows?

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Henrik Ståhl
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ryanmcBeginner
posted in Ask the Community
unable to set preview area

I am trying to set preview area and I only have the option to upload a file.  I do not see the “select preview” option.  is there a setting I need to change?

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Dominik DietrichNew Here
asked in Ask the Community
Miro usage in a company/ pay plans

Hi there! I am using Miro in my team, and I purchased “Team” with three included members.Can I add people to Miro boards without creating costs on my personal account?So to speak: That every user has payment in his own behalf?Thank you for the answer!CheersDominik

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Robert Johnson
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DuboBeginner
asked in Ask the Community
PDF Export Resolution

Hi, the resolution of PDF is very small  only 277 × 392 if i want to export it - it is normal. also with the best quality. thanks and best regards Dubo

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Sinan Sertkayali
Sinan SertkayaliNew Here
asked in Ask the Community
Copy existing boards in to a project

Hi,how can I copy an existing board (All boards) in to new project/folder?Example: All boards BJB copy/move to Projects BJB Konzept. Thanks for helping.CheersSinan 

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Robert Johnson
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Paulina BiedugnisNew Here
posted in Ask the Community
Creating Engaging Remote Retrospectives - today's event - how to connect?

Hello, hope you’re well! It’s my first miro event, can you please let me know how to connect/provide the link? Many thanks! Link to the event page: https://community.miro.com/events/creating-engaging-remote-retrospectives-creativity-immersion-engagement-73

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Colleen Curtis
Max Harper
Max HarperMiro Hero
posted in Ask the Community
Clusterizer: New Feature Update: Interested Beta Testers?

Clusterizer - New Feature: Looking for Beta TestersAt Refractive Strategy we are inspired by the promise of what we as a community will be able to build on the Miro platform (API/SDK). In November we released Clusterizer as a plugin on the Miro Marketplace - an exciting tip-of-the-iceberg moment in this promising future.  We dream of, and are persistently prototyping, many Miro plugins and look forward to sharing more of those soon, but we also want to stay in the creative loop with Clusterizer, its users, and their visions. Since November we’ve received some wonderful and insightful feedback and encouragement from the Miro community - your improvement ideas for Clusterizer as well as all the other imaginative Miro plugin visions you’ve shared are the purest form of inspiration - and we strive to respond creatively. We’ve been focusing on adding the most requested feature - which was : “Scale the preview objects by their relative level of connectivity in the network.”   New Feature: 

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Daniela KrammerBeginner
posted in Ask the Community
[RESOLVED] Links opening in Tabs inside the Miro App

Since recently Miro opens external Links (e.g. links to other websites in miro comments) inside the tab of the miro board itself. the tab name then changes to the title of the website and there is no way to get back to the miroboard. how can I turn this off?it’s very annoying cause when you have just a shared link then you have close the tab and find the link again. my current workaround is to star the miroboard, close to the tab when it happens and then open it again from the starred boards.  

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Daniel RoseNew Here
posted in Ask the Community
Ability to rotate the board for easier drawing

For those who normally rotate their paper when writing (practically everyone), allowing users to rotate the entire board would make it much more comfortable to use when drawing or illustrating. This would be just like rotating a photo with two fingers. Repeatedly repositioning your device for drawing is inconvenient, especially in close quarters like an airplane seat, etc. 

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Kiron Bondale
Roland Thaler
Roland ThalerNew Here
posted in Ask the Community
"Require passwords for boards shared by public link."

Hi,In the meantime there is a function with which I can centrally control that all board owners must provide their public boards with a password.What happens when the switch is set for the first time? Does the system assign a default password for existing boards?thank youRoland

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Roland Thaler
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