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Ask the community

Not sure how to do something in Miro? Ask your peers here.

5,294 Topics
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5294 Topics

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Thomas MaierNew Here

asked in Ask the community

MoloodBeginner

asked in Ask the community

Antonymous Guest editing is broken?

I'm hosting an event for 100 ppl tomorrow. I need anonymous edit access to work. Anonymous users occasionally cannot select multiple items and move them. And the arrow/hand switch keeps failing so ppl keep moving the board instead of items. Any chance the dev team can fix this today? How can I talk to developers at Miro and see what options I have?

2 years ago

Kim DunkleyBeginner

asked in Ask the community

Changing Members to non members

It’s easy to delete users, turn non members to members, but how do i change a member back to a non member so they can comment and view boards only? thank you

2 years ago

Mark BregmanBeginner

asked in Ask the community

Deleting all frames on the board

I have a template that was created with lots of frames. I want to start over with the creation of new frames and organize the content differently. Is there a way to delete the frames rather than going through them one-by-one?

2 years ago

Paulo SampaioNew Here

asked in Ask the community

Free account - no board

I created an account and I didn’t get to create a team with 3 boards within the free licence. Any thoughts?

2 years ago

Jonathan WhiteGroup Leader

asked in Ask the community

Help me identify a web-meeting software that meets a strict criteria

Hi Everyone, I have an urgent request from a colleague and I thought the community might be able to help. I have a colleague who wants to host a last minute web meeting due to meeting rooms being cancelled at the local library. This is a group of parents meeting, not a business meeting, and because some of the participants are persons with disabilities, there is a strict criteria she is trying to meet: Free online subscription Have up to 10 participants Host up to 2 hours meeting Ability to screen share presentation Ability to have closed caption Ability to record notes Ability to be downloaded on all types of devices (ipad, IPhone, androids, computers, etc) She has tried Zoom, Miro, Skype, Google Hangout, Whatsapp, and Gotomeeting, and Webex. Of course all free trials are limited to 30 mins meeting, some limited to 3 participants, etc. Through her bueinsss, she has Keyworks has Microsoft 365, Skype for Business and Teams, which allows her to host longer meetings & meet all t

2 years ago

Dave CooperNew Here

asked in Ask the community

Seeing cursors of anonymous board editors

Hi,I’m looking to upgrade to a paid plan, so that I can make use of board editors who don’t need an account.Does anybody know if I’ll still be able to see their cursor movements when we’re both on the board at the same time, as I can with team members?Thanks,Dave

2 years ago

Aegir ThorNew Here

asked in Ask the community

Issues with activating jira cards integration

Hey I installed the Jira cards application but there seem to be issues activating it. I don´t get the option of turning sticky notes into jira cards and when I navigate to the jira app in the left hand menu it just say I need to activate it which is already done. Any tips?

2 years ago

Mark PattersonNew Here

asked in Ask the community

Hidden Team Member Identities

Hi. I am on an education plan. Part of my responsibilities as an ombuds for my university is to conduct mediations remotely. I would like to invite mediation participants to be team members (at least temporarily) but I cannot add them if their identities will be revealed to unaffiliated people in my overall team.Is there a way to shield the identity of certain team members while still allowing them to participate fully on certain boards?Thanks!

2 years ago

Bernard VuijkNew Here

asked in Ask the community

Invoice with VAT amount

VAT is normally added to the price of the goods or services on my invoice. I miss the VAT on my invoice. How can I get an invoice with VAT? Regards, Bernard

2 years ago

nanaNew Here

asked in Ask the community

ECCN for Miro

Hi Everybody, Does anyone can provide me with the correct ECCN for Miro? Thanks in advance.

2 years ago

asdfyoBeginner

posted in Ask the community

Non-proportionally scale a pasted image? (ie. make it wider but preserve height)

Is it possible to non-proportionally scale a pasted image within a regular board? (ie. make it wider but preserve height and vice versa)I tried all modifiers while dragging corners/edges, only managed to find a crop function. Surely i must have just missed it somewhere, seeing we are allowed to instantly paste pics and even rotate and crop, i refuse to believe its not there. absolutely fell in love with this app

2 years ago

Drew PerkinsBeginner

posted in Ask the community

Multiple boards live with video and up to 80 guests?

I’m looking to use Miro with about 80 guests who would be working in groups of 10-15 on a multi-step process to add their thinking. Is it possible to do this and also have them using video chat while working in those groups/boards?

2 years ago

Yemen ThaiBeginner

asked in Ask the community

Cannot lock a mind map

I am a paid user, but cannot lock a mind map. I can lock individual items in the mind map but not able to lock the entire map. The lock option appears for me, but nothing happens when I click on the padlock icon. Thanks.

2 years ago

CamNew Here

posted in Ask the community

Links not displaying on board when it's embedded

Hi Firstly apologies if this has been covered elsewhere already, I searched but couldn’t find anything on this. I’ve just created a Miro board using a free account, but in the Miro app for MacOS, and then I embedded that board in a SharePoint Page in my organisation’s Office365 account. I then added two links to the board: on one shape I added a link to another page in the SharePoint Site where I’ve embedded the board, and on another shape I added a link to a third shape in the board. When I view the board in the MacOS app I can see the little blow right-pointing arrows for the links and they work when I click on them, but when viewing the board in the embedded frame on the SharePoint Page I can’t see those arrows and clicking on the shapes does nothing. The relevant board section viewed in the Miro MacOS app.The relevant board section viewed on the SharePoint Site Page where I embedded it. This has led me to believe that displaying links in boards is not supported. Is that correct? Th

2 years ago

Simon.HarrisRetired Community Member

posted in Ask the community

Is there a way to browse the miro community directory?

I couldn’t see how - but these things are often “look but can’t seeI also tried searching insided’s site - couldn’t see anything obvious like a userguide there either

2 years ago

Pete IndelicatoNew Here

posted in Ask the community

Change team name?

How do I change the name of a team?

2 years ago

Patrick DegenaarBeginner

asked in Ask the community

Block delete

Currently, beside the pen tool there is a little eraser icon which allows for deletion of unwanted bits. However, there is no “block/select” tool, which can then be used to draw out an area of a diagram which needs to be deleted.This would be useful.

2 years ago

Julia KopitinaBeginner

asked in Ask the community

Sticky notes not moving with the board

Is there a way to put on the board a sticker that wouldn’t move with the board. I need it for rules table to be seen all over the lesson.

2 years ago

Norman GanBeginner

asked in Ask the community

Is it slow or it's just me?

Hi guys from Miro Board, i’m using Miro with a team of 4 or 5 people at a time but lately it has felt very sluggish to move around it, as if there were some packet loss, i haven’t felt any kind of problems using other apps but just miro takes a lot of times to refresh the screen and to move even if zoomed into a particular part, i don’t know if it is cos what i’ve been doing or if i have reached some kind of limit to what it can deal with, certainly when we tested Mural with the same workload it didn’t suffer this, i wonder if it is because it’s the free version or if this is expected behavior, any ideas?

2 years ago

YannickBeginner

asked in Ask the community

How can I recover/restore the content of a board that I have moved into a project?

Hi we have created some boards and worked on it with other team members.Then we created a project in which we moved these boards, but when opening the board after moving them, the boards are empty!How can we recover/restore their content?Thank you

2 years ago

Barbara Suesser-RechbergerNew Here

asked in Ask the community

It is allowed to use more than one free online whiteboard?

Hello,It is allowed to use more than one free online whiteboard? For example: For my PhD i work partime in Project X and in Project Y with different team members?BR, Barbara

2 years ago

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