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Hello!Hope you can help me solve the problem. I’m a free account user. Yesterday I opened Miro on my laptop and also on a PC and there weren’t any problems. Today I can’t open anything! No Internet connection issues 100%, I’ve doublechecked. Neither the website nor the app aren’t working! The pages are empty and white and that’s it! What happened? How can I fix it? 

A couple of days ago the behavior of my Miro board (desktop) SharePoint external links changed.  They used to open in a new Chrome (Mac) browser tab.  Now they open within the Miro desktop app as a pop up menu with no tool bar.  How can I change this back to a browser window?

The company I work for needs 3 data to be able to register Miro in the SAP system and thus be able to pay for a plan, which are:- Corporate Name- Address- CIFCan anyone support us?Thanks!

Hi everyone,I’ve made a swimlane flowchart where I have a few connection lines connecting to different parts.I’ve had to edit the connection line beyond it being just a straight line so that it looks neat when connecting to other parts (e.g. some lines have three different curves in them to connect nicely to the next piece). For some reason these curves aren’t updating at all and seem to go back to a shape that is making the board look messy. I’ve tried changing them back several times to how I want them to look but everytime I refresh, it goes back to the same messy lines.Does anybody know how I could fix this?Thanks!

Picture source: PICTOFit, fair use.----Hi there! 😀I’m planning a workshop to analyze experience strategies of virtual try-ons in the retail industry. Here you can find an example.If you were to participate in a workshop of this kind, what questions would you have around the experience design & the business model behind virtual try-ons?Thanks a lot in advance for sharing your thoughts & for contributing!! 😎😻I’ll share details of the event asap.Greetings, Johanny 👋🏾

I read this story on Medium by Mithil Srivastav some weeks ago, and although I definitely don’t agree with point number 4, I believe it’s an interesting piece. I especially like the parts about being data-driven:You need to get as much data as you can before taking a decision. Be paranoid with data. Be the devil’s advocate and ask yourself questions “Why ”, if you don’t have a data backing the answer, keep searching.Too many times have I seen projects and organization trapped in the “feature factory,” where the only thing that matters is “delivery” (oh how much I hate that word in product development and IT) and the release is seen as the end of somethin

Is it possible to fill a shape with a pattern (dots, stripes, etc.) instead of (or in addition to) a color?  If it is possible, how?

Hi guys, I recently create one board in Miro and I didn’t know I was creating in the team that was for my previous company and I shared it with my manager. Now, My manager added to the list of users of that team, and I left the team already, is there any way to remove my manager from that team except he leave from the team with himself? 

When I try to export my artboard from Sketch to a Miro board using the plugin by Miro, I’ve been having the same problem for around 3 weeks. It never pass from the loading stage... I have no idea why that is happening now, and the plugin was working pretty good before that time. I need help with how to solve the problem. Perhaps someone can help me understand if I’m doing something wrong? I will be grateful for any help, thanks. P.S.: I deleted and reinstalled the app and plugin multiple times, my computer is up to date, I did all the troubleshooting available on the plugin description page… Unfortunately nothing worked so far... 

チームに所属しているメンバーに対して管理者をメンバーに、メンバーをゲストに　などの操作はどのようにすれば良いのか知りたい。 同様にライセンスについてもフルから無料にする場合どのように操作すれば良いのか知りたい。

dear Ls,Quick question herer: As far as I understand its not possible to union/split etc two (or more) object; Like you can in powerpoint. Nevertheless Miro allows you to use apps. Are there any good app integration that might help me ( in the most simple way() to achieve this> gr

how do i sign up for an education license 

Hi, I used to be a part of the beta program and I had access to Talktrack and the new AI features.Today, when I wanted to use talktrack, the “record a talktrack” button was not clickable and there was a message saying “you need to be a part of the beta program to create talktacks”. I am wondering why I am not a part of the beta program anymore and how can I activate those features again.Thanks.

Hello! I’m trying to use the plugin in a new computer, but all the option (including login/logout) are showing as disable for me. Any ideia on how to fix it?  

Is it possible de sell his course with Miro ? I have build a course et i would like to sell access. Someone could help me ?

I drag a browser into the workspace and adjust its size. I then add shapes on top of it. But if I want to move it or resize it, I can’t. Clicking on the browser wireframe does nothing (no menu shows) and I can’t move it either.

I have a problem. I don't know how to open the made board that I previously saved in this format. I remember exactly how it could have been done before. I saved the board as csv file, then I could load it and it looked like I made it. Now, if you try to open the csv file, it does not open as a board, but as plain text, despite the fact that I had diagrams made there. If anyone knows how to open it so that the board is unchanged - please write. If possible with screenshots. As a last resort, if this is not possible, please write how to save the boards so that you can reopen them later. Thank you. Ps changing browser, clearing the cache, using an application or another browser does not helpPss I am using the free version

I’ve been experiencing this problem for several weeks now.  When several users are trying to build a mind map at the same time, somehow/somewhere one of the users will click in the mind map and the entire content will get enclosed with a grey box.  When this happens no one can add new things to the mind map or edit existing content.  I ask everyone to click away from the mind map to clear the space and the grey box disappears.  And then when they start working on it together again the same thing happens again.Are there any suggestions for why this is happening and are there ways that I can help my users to make sure this doesn’t happen? Grateful for all suggestions :-).Fiona 

Is there a way to modify the area for a link? When I add a link to something, the clickable area for the link is a tiny little area that is very hard to find with the mouse. How do I make the area I can click usable?

Is it possible to use the function bring everyone to me while presenting ? I want the users to follow my screen when I switch from one activity to the other on my board (the follow option at the bottom of the screen is way too small and not effective :( )

the admin starts a video chat. A visitor joins. Then suddenly it says the visitor started a video chat. As soon as another visitor or the admin joins, the video edit bar disappears. No video chat is established.There is no indication to the visitors that a video chat is runningNeither the camera nor the microphone are addressed. It is not possible to end the video chat because there is no editing bar.When the admin leaves the video chat, there is also only the possibility to join the video chat started by the besucehr. The admin has no possibility to see the chat started by himself.no video or audio connection is established by any participant.

I have tried hundreds of time to resize my text. I am using the text editor bar to move the text size up or down. I’ve tried using the selected sizes, I’ve tried inputing the size. No matter what I do the second I click off the image or hit enter, it reverts back to the size it was 16pt. I am trying to make wireframes for a client and I am losing so much time messing with this and the text is so small it can’t be seen. Can someone please help me or recommend a new tool to wireframe in. I’m ready to dump Miro over this for our entire firm. If I can’t change text size easily, it is worthless to me.

The title says it all, panning is way too sensitive and makes it really hard to get around my boards. Zoom is by far the worst, only allowing me to toggle between the following zoom levels :14%, 73%, 382%, and 400%. Any help to fix this would be greatly appreciated. I have of course tried every navigation mode, without luck. 

Is there a way to create an Org Chart by uploading a CSV with users and who they report to?I’ve searched and can’t seem to find an answer to this.

My team can’t write legibly. Can Miro convert handwriting to text, or do I have to fire them?