Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,754 Topics
  • 22,773 Replies

6754 Topics

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Mario BretzlerNew Here
posted in Ask The Community

Asana Cards - takes much too long to load list of projects

Hi everyone,we’ve got an issue with using Asana Cards in Miro at one of our customers. They’ve got a lot of projects (hundrets or more) with many tasks in Asana. We are wondering if that can be the reason why it takes up to minutes to load the whole list of projects in the picker? It is absolutely not useable this way most of the times.Is there a limit or a recommendation for the maximum count of projects/tasks in Asana accessible in Miro via Asana Cards plug-in?Or do you know of other reasons why the connection could be so slow?Kind regards,Mario

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Eva27
Mironeer
2 years ago
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CrooksyNew Here
asked in Ask The Community

PBI?

Hello - is it possible to insert a PBI dashboard onto Miro? Thank you.

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2 years ago
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Diomar GarciaNew Here
posted in Ask The Community

Comments are not sticking to the board

Board owner and members have all Edit access. After writing a comment and pressing Enter, the Comment disappears off the board. However, it shows up at the right location once the board is refreshed. I also noticed that the same issue is happening with on all existing boards which never presented such issue. What seems to be the issue? I appreciate your help. Thanks, Diomar.

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Robert Johnson
2 years ago
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maxelcatNew Here
posted in Ask The Community

Drawing arrows and pop ups

Hi I am really impressed with Miro - but I want to do some screen recordings in which I will need to draw a pile of arrows. Is there some way to stop the toolbar popping up every time I draw one - its really distraciting 

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2 years ago
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JanetBeginner
posted in Ask The Community

Adding new connection points to a shape

Is it possible to add new connection points to a shape on a flowchart? Some of my flow chart shapes are getting a bit busy with just 4 connection points, can I add more?Apologise if I’ve missed this info in my search Janet

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2 years ago
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Patrick Michael WeberNew Here
posted in Ask The Community

Board backup no longer working

Hello,we have been using Miro for the last year at university level. We are usually savign the boards regularly to have a backup and a record in case soem work gets accidentally deleted.This all worked fine. But suddenly when I try to backup a board it no longer saves it in the regular format. XXX.rtb. I get a file name that is generic with a different file type. When I try to save it it jsut doesn’t do it, there is not file saved to my drive. the new file format is  XXX.jsonWhat has changed. I managed to get soem board saved but others jsut do not back up.  

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Robert Johnson
2 years ago
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Lisa FletcherNew Here
asked in Ask The Community

Download CSV file - create and sort columns by sticky note colour

The CSV file is useful, but it would be even more useful if the file had separate columns for each coloured sticky note. For example, if all my blue sticky notes were ‘challenges’, my table would have a column of just challenges. If all green sticky notes were ‘opportunities’ - my table would have a column for just opportunities etc.

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Robert Johnson
2 years ago
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Hannah BogueNew Here
posted in Ask The Community

Board Share Settings

I am trying to share my board with collaborators who do not have Miro credentials. When I go to share settings it only lets me adjust “copy” options. I do not have any other actions that are available for me to share. 

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Robert Johnson
2 years ago
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NikiNikiNew Here
posted in Ask The Community

How to adjust the displayed area in the navigation toolbar

Dear all,I am using a board with one table in it that is relatively small. The navigation toolbar shows a very large area and it is hard to navigate in it to the right spot in my small table. When I started the board, the area displayed in the toolbar was more or less the size of the table but now its a large area with the very small table in it. How can I change back to the navigation toolbar displaying only the table?Thanks for your help!Niki 

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2 years ago
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Elizabeth MeyerNew Here
posted in Ask The Community

Miro Typos

Hi Miro. You have a small typo on your features comparison page. “Occaisonally” this happens to the best of us.  

7
Manouska J
Mironeer
2 months ago
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Angela MooreBeginner
posted in Ask The Community

RANDOM ZOOMING

Using Miro app and in chrome on my mac.When I log in, the automatically zooms to 400%.  When I zoom out.. the minute i let go of the mouse.. it zooms back in..Have tried switching navigation from mouse to track pad - no luckHave checked if any of my keys are stuck - no luck 

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16 days ago
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gmask1New Here
posted in Ask The Community

Card Flip app assistance

Hi,I noticed an app in the marketplace called Card Flip, and I’m struggling to figure out how to use it, even after watching the YT video. I click the toolbar button, it creates a sticky with ‘Information on the back of the card. You can group both objects if you intent to drag the card’, and that seems to be it. What am I missing?gmask1

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Adilson
10 months ago
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SébastienBeginner
posted in Ask The Community

Issue scaling in grid mode

Hello, I have an issue since few weeks: I can’t scale pictures anymore when my frame is in grid mode. The little white dots that apear in the corners are not showing at the moment I switch in grid mode and reappear when I go back to freeform. I use to scale in grid mode with no trouble before that. Is someone else has this issue? 

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S
2 years ago
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Nao_kNew Here
posted in Ask The Community

Cannot access public board in Google Chrome

 Hi, we’re using Google Chrome in Mac to access Miro.Some guest editors can't access public board, and displayed sign up page or “Join your company in Miro”. If I use secret window or another browser, I can access public board. We tried delete cookies and caches.What might be the problem?

1
Eva27
Mironeer
2 years ago
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Dmitriy KuleshNew Here
asked in Ask The Community

2-step verification

How to enable 2-step verification for an account?

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Eva27
Mironeer
2 years ago
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Patricia SiglerBeginner
asked in Ask The Community

Help with permissions

Hello, I am a teacher and am looking to use Miro in my class so students can work collaboratively with their teams on a few whiteboard activities. I set up 9 boards, one for each team, and sent an invitation link out to the class asking them to follow the link to the space I created and then find and work on their board. I see they are all active users and I seem to have the proper permissions; however, they can only view and not edit the boards. Can you help?

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Robert Johnson
2 years ago
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Orna YarivNew Here
asked in Ask The Community

Change arrowheads thickness

can't Change arrowheads thicknessDoes someone know why?

2
B
6 months ago
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Peter RosenbaumNew Here
posted in Ask The Community

How to select starred board in MS Teams app

I have a free user Miro account. I’ve been invited to join a Miro board from another user who has an enterprise account.  I’ve joined the board, starred it in my account and can interact with it on the Miro website.When i add Miro app to MS Teams, i can’t see or select that starred board.  Is there any way to add it to my MS Teams Miro app ?

1
Eva27
Mironeer
2 years ago
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Justin SilvaBeginner
asked in Ask The Community

Does Miro have feature like Visio to center last object selected

So I’m working on a miro board at the moment and I specifically want to center a grouped object to align center wise to another object I select on the board but I want the object I selected first to be the anchor object that I want the last object selected to be aligned to center wise. In visio this is extremely easy to do as Visio will center the last object selected with the other object that was selected first.  So you dictate the anchor object this way without a second thought.In Miro, it keeps moving the object I selected first to be centered with the larger grouped object which I don’t want as it mis-aligns to what I am trying to do. I tried locking the smaller first object I selected, but when you do that you cannot shift-left click to add another object to the selection.Any way to do this in Miro? 

3
J
2 years ago
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Larissa KoroteevaNew Here
asked in Ask The Community

Embeding Miro on Notion

Hi! Can you please help me figure out why I can’t change sharing settings, I asked my colleagues to check out what their sharing settings look like, and there is a difference. How can I make my boards public? Is there a way I can embed the link in other websites, I’m thinking about embeding it on Notion. Right now I can’t do that because the board is private or has some sort of sharing limitations that I can’t figure out. I click on “Share” and there should be an option “Anyone with the link” but it just doesn’t pop up. I know this option is available on free boards but for some reason it doesn’t work on mine. Could you help me please?

1
Eva27
Mironeer
2 years ago
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Mike MicklewrightNew Here
posted in Ask The Community

Visibility to Past due Actions

We use a simple Excel spreadsheet as a std method for tracking actions.  In one of the columns, we show due dates, and if the due date is exceeded, a line is placed through it and a new due date is added.  There could possibly be several dates that are missed and crossed out.  The company would like to keep that visibility to missed past due dates when using Miro.  Any suggestions for the best way to show this?  Thx. 

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Robert Johnson
2 years ago
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takuya.shintaniNew Here
asked in Ask The Community

don't open any miro's board via zoom

Our company use miro via zoom.But now, we can’t open any boards via zoom.Are there any users who can’t open it?

3
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1 year ago
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MiroMiroOnTheWallNew Here
posted in Ask The Community

Issues with Shapes Locking

Hi,I am new to Miro.I seem to be having an issue with some shapes locking in certain places - they won’t go where I want them to go and they then push other shapes out of the way.I have turned off ‘snap’ and also used ‘CTRL’ to stop it snapping the shape, but these aren’t working.Greatly appreciate any help.

2
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2 years ago
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Victor ChenBeginner
posted in Ask The Community

Personal Projects

Hi Miro, Does Miro work for personal projects? I’m interested in trying Miro out but don’t know if this is a good fit. Thanks,Victor

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Robert Johnson
2 years ago
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JoeyGNew Here
posted in Ask The Community

[RESOLVED] Boards/dashboard not loading

Hi all, I’m still in an evaluation mode as a free user and I’m unable to access my boards.. The preview isn’t showing up, just the grey logo and when clicked the grey logo animation plays but never loads. I’ve tried restarting my browser, opening Miro in an incognito window and downloading the app (OSX Big Sur) and tried opening from there and no luck opening the files.Any advice on what to try next?

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J
2 years ago
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