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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,887 Topics
  • 26,477 Replies
7887 Topics
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RalphBeginner
posted in Ask The Community
Grid/Table when locked doesn't allow text to be entered (changed behaviour)

Hi Up until recently I could lock Grids (now called Tables) and people still could enter text into Cells. This behaviour seems to have changed in the last few days (approx. 15 March 2021).Does anyone else have the same problem?Any idea why it was changed? It was a super useful feature and I want it back!!! Please ;) CheersRalph

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1 year ago
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trevorottsBeginner
posted in Ask The Community
Not Reliable (boards wont load)

my board wont load it just spinningit was working then i attempted to load a board from the mirroverse now the board wont load at all  it just show the miro animation  this is just not good…we have been having problems all month all of these hacks and work around are a pain. it not a plugin im sure of that because it was working fine then just all of sudden had a problem after choosing a template from the mirro verse  

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Kiron Bondale
1 year ago
C
cawaNew Here
posted in Ask The Community
Is there a way to get a school licence for students?

Was wondering if there was such a thing.

191
Kiron Bondale
1 year ago
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Hussin MahmoudBeginner
posted in Ask The Community
Restrict visitor from moving around board during meeting

How to stop guest from move through different frames in the board during the meeting and only follow my presentation flow 

3365
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1 year ago
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Erik LarnøyNew Here
posted in Ask The Community
Hide documents following a node

Hi. I am making a larger mind map and want to add dokuments to “nodes”. My problem is when I collapse a node on a higher level, the document do not disapear with the rest. How can I make the file hidden when I close level 1?Solutions?   

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1 year ago
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brownmbBeginner
posted in Ask The Community
Mindmap sub-nodes limit in free mode?

HiJust trialing Miro before I buy.When creating mind maps I click the + next to the root object and can keep adding more sub-text-nodes.  Each new node has a + to add another.But now after creating around 30 sub nodes I dont get the + anymore?I feel ive either hit a limit or turned on a design mode some how?Ive tried restarting…..deleting nodes and still it does give me a +.     I did create a new board which returned the + options…...then re-opened the first one and it still doesnt show the +.

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Kiron Bondale
1 year ago
M
Miryam ZeschkeNew Here
posted in Ask The Community
Image wont move - glitch occurring again

Please see below: glitch is happening again - image is not locked.Image snaps back to its spot whenever you try moving it. Issue is not resolved 

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Kiron Bondale
1 year ago
M
Marc-Andre LBeginner
posted in Ask The Community
Mouse selects wrong element

I seem to be the only one struggling with a total loss of precision when it comes to selecting a shape with an arrow nearby. If I am not zoomed in enough, the arrow will systematically be selected rather than the shape, even if the mouse is multiple pixels away from the arrow’s start point. I also had the issue with shapes close to one another where I just couldn’t select the shape in the middle… 

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1 year ago
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Laetitia AbramoNew Here
posted in Ask The Community
Is the update keep the existing boards ?

HiMay I ask for your support regarding a question of a new user : I have received an update for miro and I need to set it up in my applications. The system asks if I want to keep the 2 versions of replace. Obviously I need to replace. Would you mind to confirm that the existing board will still be accessible please ? That the update doesn’t crash what has been previously created ?Thank you for your commentsKind regardsLaetitia

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Kiron Bondale
1 year ago
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TeacherYana_96New Here
posted in Ask The Community
Refund

Hello!I was very embarrassed when I received the receipt mail from Miro a little while ago.I'm an English teacher and I use Miro for the lessons with students. It's increadibly helpful. I've been using it for a month and got a Starter plan for 1 member in March. I was charged 10$. Unfortunately, I haven't checked all the settings and allocated memebrs this month and automatically  I was charged 124$.I fully understand that it’s my fault. But I would be really grateful for further instructions.Please let me know if there is anything I need to do to get a refund. Thanks in advance.Best Regards,Yana.

901
Robert Johnson
1 year ago
B
BrigadierNew Here
posted in Ask The Community
How to make the Boards viewable for non-licensed member of my company with @company.com email

Hi Team,We’ve this fair bit of security concern where we’re trying to make our boards accessible (at least, view rights) to internal email addresses that do not have enterprise license like myself, however, we can’t do that in a continuous/regular fashion as each board has to be made accessible individually to 10s and 20s and sometimes 100s of different email addresses numerous times in a week (for different agile teams). This is extremely tedious and hampers the velocity with how we work in agile fashion.As a workaround, we tried following:Attempted adding the internal non-licensed emails to our various teams, however, that is not permitted stating that the “User x@company.com is not part of your organization”. Tried opening up the second option “Anyone with the link at Company”. However, the non-licensed internal members are still unable to view/read the boards by virtue of this setting.As a result, a lot of the individuals choose the path of making the board public (Anyone with the

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1 year ago
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jrobertsNew Here
posted in Ask The Community
Miro in Zoom breakouts, then show to main group?

Hi, I know Miro can present within Zoom breakout groups. My question is what happens when the group is ended, and the participants are called back to the main screen? If I’m working with a team in a breakout, then want to display what we accomplished to the whole group, once we’re out of the breakout room, how do I do that? Is that Miro screen exportable in some way. I need for that work to be seen by everybody. Looking forward to hearing ideas on this. Thanks.

1506
Dan Warfield
1 year ago
S
Skripnikova EnglishNew Here
posted in Ask The Community
I can't open my boards

I have been experiencing issues with opening my Miro boards for the past 5-7 days. Can you please help me identify and fix the bug causing this problem? Thank you. Only VPN helps to avoid this problem, my location is Ukraine, internet connection is perfect

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S
1 year ago
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Tyn SoltysNew Here
posted in Ask The Community
Please remove autopopulate on gmail login and/or browser - log out does not work properly and i cannot switch to other accounts because of these assumptions

Hi - I have no idea why you would assume that once someone logs in with a gmail address, they would only ever want to use that gmail address ever again. Further, why, when I click on “help” and am directed to my browser, I am forced to use my work email address and cannot decouple these things. This is really poor, and potentially dangerous, user management policy. 

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1 year ago
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Napat WannaphaschaiyongBeginner
posted in Ask The Community
Share setting automatically changes to "No access"

Hello my fellow Miro members, I have had this problem for the past few months where the share setting of my board automatically changed to “No access” when it was “Can Edit” before. This problem occurs every few weeks after I set the share setting to “Can Edit”. I am wondering if anyone has had this problem and how did you fix it. Please let me know and thank you in advance!

323
Robert Johnson
1 year ago
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ElénadePoitiersNew Here
posted in Ask The Community
Déplacer de nombreux tableaux / Move many tables together

Bonjour,Mon entreprise utilise mon compte Education et a beaucoup de tableaux dessus. J’ai besoin de récupérer mon compte, ils sont d’accord pour changer de compte et passer sur une version payante pour me laisser le compte Education à un usage personnel. Cependant je ne sais pas comment m’y prendre pour déplacer tous les tableaux de l’entreprise sur leur nouveau compte payant : ils sont classés par projets et il y en a beaucoup.Je me demande donc comment faire pour déplacer tous ses tableaux/projets ?Merci d’avance pour votre aide :)English version Good morning, My company uses my Education account and there are a lot of boards on it that belong to them. I need to recover my account, they agree to change my account and switch to a paid version to leave me the Education account for personal use. However I don't know how to go about moving all of the company's boards to their new paid account: they're categorized by projects and there are a lot of them. So I wonder how to move all his t

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1 year ago
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Paresh KhimjiBeginner
asked in Ask The Community
Does anyone know how to change a Consultant Plan to a Team/Starter Plan?

Does anyone know how to change a Consultant Plan to a Team Plan?

28717
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1 year ago
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F.PION-DRANCY at FARECOBeginner
posted in Ask The Community
Load diagram from other

Hello,Don’t remember if I already ask the same previous year...;)Is it possible to load a diagram from an other ? For exemple, I build an otherview of a system, and i want to draw more in details each main parts in others (sub) diagrams.Best regards.

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F
1 year ago
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Diana12555New Here
posted in Ask The Community
payment failed

Оплата была произведена кредитной картой. Средства не были списаны с карты, при этом сайт больше не позволяет платить - он показывает 0 долларов, подлежащих оплате.Скажите, в чем причина и была ли произведена оплата? Что делать в этой ситуации? Служба поддержки не отвечает.  

1970
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1 year ago
K
KatherineNew Here
posted in Ask The Community
Fonts of the mind map

In the mind map on one side of the map, the fonts are of the same size, and on the other side there are different sizes. How to fix this? 

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1 year ago
A
Alexis GlennNew Here
posted in Ask The Community
WebWhiteboard - User Limit?

Is there a limit to the number of users who can use a WebWhiteboard at one time?For example, if I share the WebWhiteboard link with a group of 20 people and they all access the whiteboard at the same time, will some be blocked from accessing it?

490
A
1 year ago
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Bartek WiadroNew Here
posted in Ask The Community
Problem with coloring

Hi, I have little problem with coloring my circle. I want color left side of it with green and right side with purple. Can I do that? 

230
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1 year ago
arbee
arbeeBeginner
posted in Ask The Community
Aligning not in original order

I drag multiple pdf files (each with multiple pages, 1 image per page) into the board so that all images appear as horizontal lists in the same order in which they appeared in the pdfs. I select random blocks of the above images and align them horizontally or vertically by dragging them using auto-layout. Repeat this multiple times so that the order of all the images is now all mixed up. I align everything horizontally then vertically so that they all stack up Objects are now stacked up in the original order (not in the mixed up order)Any way to change point 4 so that the objects are stacked up in the mixed up order?

150
arbee
1 year ago
Michael Dunlop
Michael DunlopContributor
asked in Ask The Community
Lock size and location of a box but enble text to be entered

Hi MirobiansI’d like to be able to lock the size and shape of a box into which I want workshop participants to be able to type text.At the moment I’ve created rectangle shapes, but if I lock them then they can’t have text added.If I unlock the shape, then participants can move them by mistake. I’m wondering is a locked grid is the best thing to use?CheersMike

13345
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1 year ago
C
Christie GrayNew Here
posted in Ask The Community
Add a Dashboard to Miro

Hi, I have been researching into how to add a dashboard to Miro but cannot find much info on this at all. I have tried to insert a Dashboard following the instructions on this source https://miro.com/blog/data-dashboards-miro/ however, when I insert a dashboard link as instructed it just appears as a box with the name of the Dashboard inside as opposed to a live dashboard. 

501
A
1 year ago
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