I have been receiving a recurring monthly charge (US$70) and it does not show that I have an active plan. I searched for instructions to access billing information, but the tutorial indicates an option that is not available when I access it (because I don't have it). I need a response because I cannot continue paying and I need to be reimbursed.
Unauthorized charge
+2Hi
Thanks for bringing this up! I have your post converted itnto a ticket. Please wait for our Billing team’s response in your inbox.
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