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[INCIDENT] Miro Degraded


Chris Münch

Hey there,

Miro is currently running (loading) very slow for me, in both desktop app (Mac) and Browser (Chrome for Mac). It’s actually not usable currently.

Any reported issues / infos on that?


Thank you!

Pinned reply

December 5, 2023

Chris Münch wrote:

Hey there,

Miro is currently running (loading) very slow for me, in both desktop app (Mac) and Browser (Chrome for Mac). It’s actually not usable currently.

Any reported issues / infos on that?


Thank you!

Hi Chris! Miro's service has been restored. We apologize for any inconvenience this may have caused! For continued updates see here: https://status.miro.com/ 

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10 replies

  • New Here
  • 1 reply
  • December 4, 2023

I have the same issue here.  Unusable.  


Chris Münch
  • Author
  • Beginner
  • 3 replies
  • December 4, 2023

Chris Münch
  • Author
  • Beginner
  • 3 replies
  • December 4, 2023

It’s official. Something’s wrong:

https://status.miro.com


  • New Here
  • 1 reply
  • December 4, 2023

Hi,

Trying to reach a miro board this morning without success, any board I try to open lags forever… the loading miro icon spins for 10-15min, and when a bord finally display, I can’t select anything, the menus stil load forever…Any idea ?


Ob3
  • New Here
  • 1 reply
  • December 4, 2023

Hello, I confirm I have the same issue, both in desktop app and browser.

It happened today more or less 4 hours ago, out of the blue. Boards taking forever to load, reconnecting and so on as you guys already described. Please fix this we need Miro!


Manouska J
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  • Experienced Community Member
  • 248 replies
  • December 4, 2023
Chris Münch wrote:

Hey there,

Miro is currently running (loading) very slow for me, in both desktop app (Mac) and Browser (Chrome for Mac). It’s actually not usable currently.

Any reported issues / infos on that?


Thank you!

Thank you for sharing this feedback and sorry to hear you’ve been impacted @Chris Münch. We're working to resolve a delay in service that some Miro users are experiencing. Continue to get updates here: status.miro.com


Manouska J
Forum|alt.badge.img+4
  • Experienced Community Member
  • 248 replies
  • December 5, 2023
Pinned reply
Chris Münch wrote:

Hey there,

Miro is currently running (loading) very slow for me, in both desktop app (Mac) and Browser (Chrome for Mac). It’s actually not usable currently.

Any reported issues / infos on that?


Thank you!

Hi Chris! Miro's service has been restored. We apologize for any inconvenience this may have caused! For continued updates see here: https://status.miro.com/ 


  • New Here
  • 1 reply
  • December 5, 2023

I can’t log into the dashboard to see my boards yet. I’ve checked the status and it seems everything is working. However, I still can’t get into anything.

 

EDIT: I tried several times this morning and wasn’t able to get in. I just tried a few moments ago and was able to. 


Robert Johnson
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  • Volunteer Community Moderator
  • 7094 replies
  • December 5, 2023
MSnyder wrote:

I can’t log into the dashboard to see my boards yet. I’ve checked the status and it seems everything is working. However, I still can’t get into anything.

Everything was fine for me in my primary browser, but when I opened another browser, I was still getting the “there’s been a glitch” screen, even after clearing my cache.

I had bookmarked “https://miro.com/app/” and was getting the error when going there, as well as when going to “https://miro.com/app/dashboard/”.

What fixed it for me was to load Miro using this link → https://miro.com/? – either because of going to the root domain or the question marked helped to indicated a new request.


Robert Johnson
Forum|alt.badge.img+13
  • Volunteer Community Moderator
  • 7094 replies
  • December 5, 2023

Of course, there was another update at https://status.miro.com/incidents/47ts334lmwbp:

 


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