Hi @Anshul Jain 

Sorry to hear about this issue. Often, resetting the application data helps with this. You can find instructions here:

https://help.miro.com/hc/en-us/articles/360017572854-Desktop-app

Hey @ElvaMiro,

Thanks for reply.

As I am using the Web version, so is it possible to do this on the web version of Miro?

Hi @Anshul Jain,

Thanks for reaching out! I understand how frustrating it can be to have a blurred board, and I'm happy to help you troubleshoot this.

Since you’re using the web version of Miro, there are a few things we can try to resolve the issue:

1. Sometimes, stored data can cause display issues. Clearing your browser’s cache and cookies might help. 

2. Extensions or settings in your current browser can interfere with Miro’s display. You can try switching to a different browser (e.g., Chrome, Firefox) or opening Miro in incognito mode to see if that makes a difference.

3. A slow or unstable connection might cause the board to load incorrectly or appear blurred. Make sure your internet speed is sufficient or try switching to a stronger network if possible.

4. Ensure that your browser is up to date. An outdated browser can sometimes cause compatibility issues with web apps like Miro.

Please try these steps, and let us know if the problem persists or if you notice any improvement. If none of these work, feel free to share the details of the device and browser you're using, and we’ll be happy to dig deeper into the issue.

Looking forward to your update!

Hey @Eca ,

Thanks for response, I truly appreciate it.

But unfortunately, none of the steps mentioned by you has yielded any benefit, as Boards are still blurry.

My Device is Dell Latitude 7420 and browser is Edge. 

Hi @Anshul Jain,

Thanks for the update!

I’ve gone ahead and converted your post to a support ticket. Please check your inbox for their response. 

Hello ​@Eca Can you also provide the solution to me. I am facing the same issue and I have tried all the mentioned steps in this thread but I am still facing blurry image. 

Kind regards,

Hi ​@Malik Samnani,

Thanks for tagging me and for raising the issue you experienced. 

I appreciate the effort and proactiveness. Since the steps did not help resolve this, I have your comment converted into a support ticket so this can be investigated more thoroughly. Kindly check your inbox for support’s response.

Please provide all the necessary details with them like, Operating system, device used, board link and any info, and more, to expedite the investigation process.