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Sharing board doesn't work after recent update. Is it only me or everyone affected?

T

As everyone enjoyed sharing with anonymous gues editors, this feature doesn’t work for me since this week (Since around Monday 18 May 2020).

The description of the feature is here https://help.miro.com/hc/en-us/articles/360012524559-Collaboration-with-Anonymous-Guest-Editors

and it worked as stated.

But this week, after noticeable UI update (still kudos to the team!) my sharing screen has changed to this:
 

 
Does anyone else experience the same problems?

Any idea what to do with that? I really need to share a board with my workshop participants :-(

Best answer by Timofey Yevgrashyn

@Kiron Bondale thanks for the hint!
I’ve tested in the Mac native app and in the Safari - the sharing feature works as expected.

It is clear the problem was in Chrome. I digged down to my AdBlock might be the reason.
Also cleared the cache.

Now it works!

Thanks for the pair thinking, I appreciate

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Kiron Bondale
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  • Kiron Bondale
  • Volunteer Community Moderator
  • 3040 replies
  • May 24, 2020

@Timofey Yevgrashyn -

I am also on the consultant plan and I’m still seeing this: 

How are you accessing Miro? Is it through a web browser and if so which one? 

Kiron

Kiron D. Bondale, PMP, PMI-ACP, PSM II, ICP-ACC, DASSM, DAC, DAVSC, PMI-RMP
T
1 person likes this
  • T
    Timofey Yevgrashyn
T

Thanks for the reply.

I use Chrome.

I'll check other browsers and native app. Thanks for the idea.

It might be an issue with my account only. Since I don't have any reply from support, I wanted to check the others.

T

@Kiron Bondale thanks for the hint!
I’ve tested in the Mac native app and in the Safari - the sharing feature works as expected.

It is clear the problem was in Chrome. I digged down to my AdBlock might be the reason.
Also cleared the cache.

Now it works!

Thanks for the pair thinking, I appreciate

Kiron Bondale
Isman Tanuri
2 people like this
  • Kiron Bondale
    Kiron Bondale
  • Isman Tanuri
    Isman Tanuri
S

Hello. I’ve got some problems with boards. They aren’t able to download today since 14:00. Can you help me to solve it?

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