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For the Smartsheet to Miro integration, is there a size limit for the smartsheet? Unable to select large sheets.

J

I have a Miro board that I've linked to Smartsheet.   My team and I have been using this board for several months, pulling in line items from Smartsheet as cards.


However, today we're unable to select our Smartsheet and choose rows for importing. I can see the sheet name in the Select Sheet field — it attempts to load the line items but then reverts to the message: "Select Sheet to Start Adding Rows."
 

I’m able to select other sheets that have less data and am able to pull those cards onto my miro board.  So I’m curious if I hit a size limit and what is that limit.

Was it helpful?

2 replies

Eca
Mironeer
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  • Eca
  • Mironeer
  • 1753 replies
  • March 28, 2025

Hi ​@Jacob.Volkmann,

 

Thanks for sharing the details of this issue! Since this seems to be related to potential size limits or an unexpected behavior in the Smartsheet integration, I'll be converting your post into a support ticket for further investigation by the Miro team.

 

You'll receive a follow-up from Support regarding this, so keep an eye on your email for any updates. In the meantime, if you find any additional details (such as an estimate of the number of rows in the affected sheet), feel free to share them in the ticket—they may help with troubleshooting.

Eca :)
J

​@Eca thanks for opening a ticket.  Is this ticket still open?  I received an email that the ticket was closed and support was handed back to my company.  When I reach out to the contacts w/in my company, I’m advised that the integration isn’t supported.   #834102

To me it looks like a smartsheet size issue and that Miro times out and returns a "Select Sheet to Start Adding Rows."  message.  I can select smaller sheets with no issues.  When I select a larger sheet, that’s when I keep getting back the "Select Sheet to Start Adding Rows."  message.  So I’m wondering if this is a size limit or time limit in place by Miro.

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