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members mistakenly added


I mistakenly added members instead of giving them access only. Now I have been billed fro them yet they are not even part of my team. I have been billed for 3 extra people and the transaction did not even go through. I have removed the members and now I still cannot pay. Has anyone experienced this before? How can I manage this? TIA

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Kiron Bondale
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  • Volunteer Community Moderator
  • 3040 replies
  • March 15, 2022

@Linda Kuvheya -

Iā€™d recommend opening a support request with Miro here for billing-related fixes: Submit a request ā€“ Miro Support & Help Center

Kiron


@Kiron Bondale Thanks a lot. I have done that. Will wait for help. 


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