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email address changed by the company, full membership on the changed one

  • January 27, 2022
  • 1 reply
  • 35 views

Hello,

 

I have an issue with my membership, I have the full member plan on my new email address (corporate), and the old one is stocked on MIRO . If I try to change it, it’s not possible, and I cannot even delete MIRO account as the email used if linked to the new one :sob:

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1 reply

Yadira
Mironeer
  • Mironeer
  • 24 replies
  • January 28, 2022

Hi Simona,

 

Thank you for reaching out to us! So sorry to hear about this!

 

To investigate further on our end, we will need to have your email that is attached to your profile. If you would prefer to provide this information via our support team I can create a ticket for you.

 

I hope this helps!

 

Best regards,


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