Skip to main content

Fishbone Diagram Template not pulling in all content previewed


Stephanie Postma

When I hit “use template” for the Fishbone Diagram template, I’m only getting parts of the preview and not the instructions or video.  I do have a Miro license and am logged in.  Please advise - thanks!  https://miro.com/templates/fishbone-diagram/

Was it helpful?

17 replies

Kiron Bondale
Forum|alt.badge.img+7
  • Volunteer Community Moderator
  • 3040 replies
  • May 6, 2022

@Stephanie Postma -

I just tested it and got the same results as you - either the template has changed since the preview diagram was taken or something is broken within it. I’d suggest opening a support request with Miro to get this looked at: Submit a request – Miro Support & Help Center

There’s an alternate Ishikawa diagram template available in Miroverse here: https://miro.com/miroverse/crowd-sourced-cause-and-effect/

Kiron


Yadira
Mironeer
  • Mironeer
  • 24 replies
  • May 13, 2022

Hi there everyone!

 

Our apologies for the confusion! The template link was set for a blank template view. However, if you go into product and search our template library you have the option to search Fishbone Digram then you can select a pre-filled one. 

I definitely understand where the confusion lies so I notified my team. They will be working on updating the template link so it has the pre filled template by default.

 

I hope this helps! 🌷

Best regards,


Kiron Bondale
Forum|alt.badge.img+7
  • Volunteer Community Moderator
  • 3040 replies
  • May 13, 2022

Thanks @Yadira -

I think the other issue is that the template doesn’t provide the video or instructions as are shown in that preview. Is that what the pre-filled template would provide?

Kiron


Yadira
Mironeer
  • Mironeer
  • 24 replies
  • May 13, 2022

Hi @Kiron Bondale!

Correct! The pre-filled template will show the video/instructions that are missing in the blank template. Kindly see the pre-filled image below:

 

I hope this brings more clarity!

Best regards


I submitted a ticket for this, but the fishbone diagram isn’t pulling up at all anymore.


Stephanie Postma

Confirming that Miro was able to resolve this issue.  The key is to pull in the pre-populated templated


Stephanie Postma

@Danny Uhlemann Weird!  I just searched Miroverse and agree, the template has disappeared!


Yeah, I’m new here and I ended up pulling in the one from @Kiron Bondale above, but the actually templates aren’t working, pre-filled or not.


  • New Here
  • 1 reply
  • July 19, 2022

I have also tried using the Fishbone template. When I try either the blank or pre-filled template option I get a blank board


  • New Here
  • 1 reply
  • July 20, 2022

I have the same issue pulling up the fish bone diagram or Cause-effect


  • Beginner
  • 3 replies
  • July 21, 2022

Question as above. I tried to re-login but still not working. I could not add the above pre-filled templates to my board. Others which are not locked are feasible. Mine is a Free version. Any reasons why? May advise. Thanks.


  • New Here
  • 1 reply
  • July 21, 2022

I am agree with your answers my problem is solved. I am very happy 😎

Have a good day 😇


Robert Johnson
Forum|alt.badge.img+13
  • Volunteer Community Moderator
  • 7270 replies
  • July 21, 2022

Some of the replies here sound like they are related to this outstanding bug:

https://community.miro.com/ask-the-community-45/known-bug-cannot-add-some-templates-to-a-board-9173

I would suggest leaving a reply at that post (or clicking the subscribe "star") to be notified of updates. 


  • Beginner
  • 3 replies
  • July 22, 2022
Danny Uhlemann wrote:

I submitted a ticket for this, but the fishbone diagram isn’t pulling up at all anymore.

Got the same issue here. It was not displayed after selecting the pre-filled templates. :(


Robert Johnson
Forum|alt.badge.img+13
  • Volunteer Community Moderator
  • 7270 replies
  • July 22, 2022

@KaSham - Did you try opening the template as a board, clicking on the board name, and using the Duplicate action?

https://miro.com/app/board/o9J_l4GmUsw=/

Steps also outlined here → https://community.miro.com/ask-the-community-45/known-bug-cannot-add-some-templates-to-a-board-9173?postid=38597#post38597


  • Beginner
  • 3 replies
  • July 22, 2022
Robert Johnson wrote:

@KaSham - Did you try opening the template as a board, clicking on the board name, and using the Duplicate action?

https://miro.com/app/board/o9J_l4GmUsw=/

Steps also outlined here → https://community.miro.com/ask-the-community-45/known-bug-cannot-add-some-templates-to-a-board-9173?postid=38597#post38597

Hello Robert, Thanks for the quick reply. I turned on the board as usual and the pre-filled templates, like Fishbone, Flowchart, etc. Most of them work but not 5 Whys or Fishbone. They were not displayed on the board that i was using.

What I could do now is to turn on the board you provided and duplicated it so I could use it. How about 5 Whys, how could i fix it? I think they should be same as others. When i select the pre-filled one, they should be displayed automatically with the video.

Is it a bug? May advise? Thanks for helps.


Robert Johnson
Forum|alt.badge.img+13
  • Volunteer Community Moderator
  • 7270 replies
  • July 22, 2022

Reply