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Where do I add unlimited teams in the Consultant Plan?

  • November 30, 2020
  • 7 replies
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  • jtk
  • Experienced Community Member
  • 78 replies

I am testing the Consultant plan (monthly). It says that I am paying for 1 seat. With the Consultant plan, I have unlimited teams. I added another team. No problem. I just tried to add a third team and it sent me to this (image below):

 

 These are my teams on the left side of the screen. I just assumed I could add another team via the plus (+) sign. Nope. 

  1. What am I doing wrong?
  2. Why is this difficult? 

It says I have two members. I am a solo worker and I want to have unlimited teams. There is no other member. 

Edit: I just deleted the 2nd team so I can hopefully start fresh. 

 

Best answer by Kiron Bondale

@jtk -

That + side on the left toolbar showing the teams currently in your account is misleading. The right place to add teams in Miro is found by clicking on the company settings (the gear) icon in the top left of the Miro dashboard, then Company in the left menu, and then selecting “Create new team”. This is also covered in the following Help Center article: https://help.miro.com/hc/en-us/articles/360017571674-Create-a-New-Team

Kiron

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Kiron Bondale
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  • Kiron Bondale
  • Volunteer Community Moderator
  • 3040 replies
  • Answer
  • November 30, 2020

@jtk -

That + side on the left toolbar showing the teams currently in your account is misleading. The right place to add teams in Miro is found by clicking on the company settings (the gear) icon in the top left of the Miro dashboard, then Company in the left menu, and then selecting “Create new team”. This is also covered in the following Help Center article: https://help.miro.com/hc/en-us/articles/360017571674-Create-a-New-Team

Kiron

Kiron D. Bondale, PMP, PMI-ACP, PSM II, ICP-ACC, DASSM, DAC, DAVSC, PMI-RMP
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  • jtk
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  • Experienced Community Member
  • 78 replies
  • November 30, 2020

Thanks. Odd UI.

Robert Johnson
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  • Robert Johnson
  • Volunteer Community Moderator
  • 7282 replies
  • November 30, 2020

Miro did make an attempt to help users by displaying this message after you click on the Add teams and enter a team name icon:

 

I suggested this but they yet to implement it:

 

Volunteer Community Moderator | Visual Thinker | Frame many items at once using MultiFrame.ca
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  • jtk
  • Author
  • Experienced Community Member
  • 78 replies
  • November 30, 2020

I would think there would be a distinction if you have a Consultant plan; possible a prompt that asks if you want to create a Team account or add a team to your Consultant account. Team should mean one thing, not two, to prevent confusion. But I am still new so maybe I am missing something.

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  • jtk
  • Author
  • Experienced Community Member
  • 78 replies
  • November 30, 2020
Robert Johnson wrote:

Miro did make an attempt to help users by displaying this message after you click on the Add teams and enter a team name icon:

 

I suggested this but they yet to implement it:

 

Lol

Robert Johnson
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  • Robert Johnson
  • Volunteer Community Moderator
  • 7282 replies
  • December 1, 2020
jtk wrote:

I would think there would be a distinction if you have a Consultant plan; possible a prompt that asks if you want to create a Team account or add a team to your Consultant account. Team should mean one thing, not two, to prevent confusion. But I am still new so maybe I am missing something.

Miro has some work to do in order to be more consistent in their naming. E.g., they also refer to Teams as Accounts (from dashboard, using a board’s ellipsis menu and then “Move to account”) and Spaces (when duplicating a template to a team).

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  • jtk
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  • Experienced Community Member
  • 78 replies
  • December 1, 2020
Robert Johnson wrote:
jtk wrote:

I would think there would be a distinction if you have a Consultant plan; possible a prompt that asks if you want to create a Team account or add a team to your Consultant account. Team should mean one thing, not two, to prevent confusion. But I am still new so maybe I am missing something.

Miro has some work to do in order to be more consistent in their naming. E.g., they also refer to Teams as Accounts (from dashboard, using a board’s ellipsis menu and then “Move to account”) and Spaces (when duplicating a template to a team).

Good to know. 

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