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Using stylus to write instead moves board around

  • November 26, 2020
  • 8 replies
  • 1006 views
R

Hi,

Very new to Miro.

The only feature I am expecting to need to use is writing on the board using a stylus and the pen mode, however when I try this, sometimes it writes and other times it moves the board around. This has happened on multiple different devices, although the stylus isn’t great so that may be relevant.

Does anyone know a way to stop the board from moving around when trying to write?

Thanks for your time.

Best answer by Marina

Hi @Ryan Smith,

There was a tiny bug with using a stylus on androids.

Now you should only be able to draw/write with the stylus (or fingers, as there’s no palm rejection on androids yet) if you choose the Pen tool in the toolbar. It won’t move the board instead anymore.

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8 replies

Marina
Mironeer
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  • Marina
  • Mironeer
  • 991 replies
  • Answer
  • December 1, 2020

Hi @Ryan Smith,

There was a tiny bug with using a stylus on androids.

Now you should only be able to draw/write with the stylus (or fingers, as there’s no palm rejection on androids yet) if you choose the Pen tool in the toolbar. It won’t move the board instead anymore.

Soumyadeep Mandal
1 person likes this
  • Soumyadeep Mandal
    Soumyadeep Mandal
R
  • Ryan Smith
  • Author
  • New Here
  • 1 reply
  • December 14, 2020

Hi Marina,

It does work now - thanks.

Ryan

Marina
1 person likes this
  • Marina
    Marina
J
  • Jason Stack
  • New Here
  • 1 reply
  • December 31, 2020

Hi,

I am new to Miro and am having the same issue as Ryan. Is it possible that I have a version of Miro that does not have this bug fix? If so, how do I check and access a more recent version?

Thank you,

Jason

S
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  • S
    Sapna Raikar
A
  • AnthonyK
  • New Here
  • 1 reply
  • January 23, 2021

I have the same problem on Windows 10. Sometimes my stylus writes and sometimes it moves the board around regardless of what navigation mode I’m in, unfortunately rendering it useless as a tool 

A
S
A
3 people like this
  • A
    Anna Gautier
  • S
    Sapna Raikar
  • A
    Andras Herceg
A

I'm having the same problem with Windows 10 as Anthony k

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A
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    Sapna Raikar
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    Andras Herceg
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  • ehud
  • New Here
  • 1 reply
  • February 27, 2021

problem continues with windows 10 , for several people I know.

It kills the experience and I hope will be fixed soon….

A
1 person likes this
  • A
    Andras Herceg
S

Hi,

 

I am using touch windows 10 laptop.

While I try using pen/stylus to draw or write, it sometimes does while sometimes it just moves the board around.

 

Does pen tool work for Windows10 laptops? or are those only for Tablets/ipad?

It would be great if we can allow stylus for laptops , as most of us would want to do white boarding with remote team, the whole purpose on using Miro.

 

Thanks,

Sapna

Kiron Bondale
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  • Kiron Bondale
  • Volunteer Community Moderator
  • 3040 replies
  • April 20, 2021

@Sapna Raikar -

Can you confirm that you are using the Pen tool (https://help.miro.com/hc/en-us/articles/360017730573-Pen) with the Windows 10 stylus and it is still causing you to move around the board?

If so, I’d recommend opening a Miro support request here: Submit a request – Miro Support & Help Center

Kiron

Kiron D. Bondale, PMP, PMI-ACP, PSM II, ICP-ACC, DASSM, DAC, DAVSC, PMI-RMP

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