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Restore deleted items on the board

  • October 5, 2020
  • 4 replies
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Hello everyone!

Please help me out to restore deleted items from the board. I accidenatlly deleted all the items and closed the session. Now I can see those changes in the log, but I can’t restore the data. 

How can I restore them? I do desperately need them back. Please help. 

Thanks a lot!

Best answer by Robert Johnson

@Ekaterina I - Unfortunately there is no way you can do this yourself. You could try creating a Miro Support & Help Center ticket to see what they say. In the future, you may want to create regular board backups - note this feature is only available on paid/Education plans.

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Robert Johnson
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  • Robert Johnson
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  • October 5, 2020

@Ekaterina I - Unfortunately there is no way you can do this yourself. You could try creating a Miro Support & Help Center ticket to see what they say. In the future, you may want to create regular board backups - note this feature is only available on paid/Education plans.

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    Ekaterina I
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  • Ekaterina I
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  • October 5, 2020
Robert Johnson wrote:

@Ekaterina I - Unfortunately there is no way you can do this yourself. You could try creating a Miro Support & Help Center ticket to see what they say. In the future, you may want to create regular board backups - note this feature is only available on paid/Education plans.

 

Thank you for your advice Robert! I have already placed my ticket for Miro support. We’ll see what they can do.

Funny thing is that I am on the paid plan, but I have never used backup. 

 

 

 

Robert Johnson
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  • Robert Johnson
    Robert Johnson
Anton Telitsyn
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Hey @Ekaterina I  

I’d like to assure you that this issue is in our focus now. As a first step, we’ve just released Content Recovery feature which allows you to restore recently deleted content from Activity List. 

You can read more here https://help.miro.com/hc/en-us/articles/360017730913-Activity-List

Please try it and share your feedback.

Thanks,

Anton

Kiron Bondale
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    Kiron Bondale
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    Raul D. Rodriguez
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Anton Telitsyn wrote:

Hey @Ekaterina I  

I’d like to assure you that this issue is in our focus now. As a first step, we’ve just released Content Recovery feature which allows you to restore recently deleted content from Activity List. 

You can read more here https://help.miro.com/hc/en-us/articles/360017730913-Activity-List

Please try it and share your feedback.

Thanks,

Anton

Thank you Anton. This worked great to recover deleted items by other users! You guys are doing an amazing job!

Anton Telitsyn
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  • Anton Telitsyn
    Anton Telitsyn

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