Manual selection or Auto-detect break all the time in Miro. I need to fix it every minute now. It’s been broken for years, but refreshing page and switching between manual and auto-detect back and and forward kept it working for bit longer than currently.
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How are you accessing Miro? The Miro desktop app or a browser (and if so, which browser?)
And what is your OS? (Mac? Windows?)
If you are using a paid Miro subscription, you can open a Miro support ticket by following these instructions:
How are you accessing Miro? The Miro desktop app or a browser (and if so, which browser?)
And what is your OS? (Mac? Windows?)
If you are using a paid Miro subscription, you can open a Miro support ticket by following these instructions:
Thanks Robert. I was looking how to open a ticket and eventually found only this forum. Will report the issue now too.
I’m using Miro in Chrome browser, on Windows OS, Dell laptop. When I undock my laptop, I use touchpad, and when it’s docked - a mouse with Miro. Previously I just had to manually switch between the two, when docking / unlocking, as automatic detection never worked. Now something changed and manual switch doesn’t work either anymore (see original message).
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Once you have an answer from Miro support (and hopefully a resolution) it could be helpful for other community members if you were to copy-paste the outcome here 🙏
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